ROLLER
ROLLER is an all-in-one cloud-based software platform designed to help entertainment and leisure venues manage bookings, point of sale, memberships, and guest engagement through a single integrated system.
Tessitura
Tessitura is a unified enterprise CRM designed specifically for the arts and culture sector to manage ticketing, fundraising, memberships, and marketing in a single, integrated database.
Quick Comparison
| Feature | ROLLER | Tessitura |
|---|---|---|
| Website | roller.software | tessitura.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $99/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2001 |
| Headquarters | Melbourne, Australia | Dallas, USA |
Overview
ROLLER
ROLLER provides a unified platform to run your entire leisure or entertainment venue from the cloud. You can move away from disconnected systems and manage your ticketing, point-of-sale, and guest data in one place. Whether you operate a trampoline park, amusement center, or museum, the software helps you streamline the guest journey from the moment they book online to when they walk through your front door.
You can reduce wait times with fast check-ins and integrated waivers while driving repeat business through automated memberships and gift cards. The platform gives you real-time insights into your sales and capacity, allowing you to make data-driven decisions to grow your revenue. It is built specifically for high-volume attractions that need reliable tools to handle complex bookings and busy daily operations.
Tessitura
Tessitura provides a unified platform built specifically for the unique needs of arts and culture organizations. You can manage every aspect of your constituent relationships—from single-ticket buyers and subscribers to high-level donors and members—within a single, centralized database. This eliminates data silos and gives you a complete 360-degree view of how your audience interacts with your organization across all touchpoints.
You can streamline your operations by handling box office sales, complex fundraising campaigns, and automated marketing efforts in one place. The platform is designed for mid-to-large scale performing arts centers, museums, and galleries that require sophisticated tools for revenue management and audience engagement. By using a single source of truth, you can make data-driven decisions to grow your audience and increase your philanthropic support.
Overview
ROLLER Features
- Cloud Point of Sale Process transactions quickly at your front desk or cafe using intuitive touch-screen interfaces that sync with your central inventory.
- Online Checkout Provide your guests with a mobile-optimized booking experience that allows them to purchase tickets and sign waivers from any device.
- Integrated Waivers Collect and store digital waivers automatically linked to guest profiles to speed up entry and ensure your venue stays compliant.
- Membership Management Build recurring revenue by creating custom membership tiers with automated billing and exclusive benefits for your loyal guests.
- Capacity Management Control your venue's crowds in real-time by setting session limits and tracking live attendance to prevent overbooking.
- Self-Service Kiosks Reduce labor costs and queue times by allowing guests to purchase tickets and check themselves in at automated stations.
Tessitura Features
- Unified Constituent CRM. View every interaction a person has with your organization, from their first ticket purchase to their latest donation, in one profile.
- Flexible Ticketing. Manage reserved seating, general admission, and timed entry for exhibitions or performances with ease across all sales channels.
- Integrated Fundraising. Track your moves management process and manage complex gift processing to build stronger relationships with your most loyal donors.
- Membership Management. Automate your renewal notices and deliver exclusive member benefits seamlessly at the point of sale or online.
- Business Intelligence. Access real-time data and built-in reporting tools to analyze your sales trends and donor behavior for better planning.
- Marketing Automation. Create targeted email campaigns and personalized offers based on actual purchase history and constituent preferences.
Pricing Comparison
ROLLER Pricing
- Cloud Point of Sale
- Mobile-responsive checkout
- Digital waivers
- Basic reporting
- Standard support
- Everything in Lite, plus:
- Membership management
- Discount & promo codes
- Advanced reporting
- Inventory management
Tessitura Pricing
Pros & Cons
ROLLER
Pros
- All-in-one system eliminates the need for multiple third-party integrations
- Modern and intuitive interface is easy for seasonal staff to learn
- Cloud-based access allows you to manage your venue from anywhere
- Integrated waiver system significantly speeds up the guest check-in process
Cons
- Initial setup and data migration can be time-consuming
- Customization options for receipt templates are somewhat limited
- Occasional lag during peak traffic periods if internet is unstable
Tessitura
Pros
- Unmatched 360-degree view of all constituent interactions
- Highly customizable to fit complex organizational workflows
- Strong community support and knowledge sharing among users
- Robust reporting capabilities for deep data analysis
Cons
- Significant learning curve for new staff members
- Requires dedicated technical resources for optimal management
- Implementation process is intensive and time-consuming