Pipefy
Pipefy is a low-code business process automation platform that enables you to design, deploy, and manage secure digital workflows to streamline operations and improve efficiency across your entire organization.
Rootly
Rootly is an incident management platform integrated with Slack that helps you automate manual administrative tasks, coordinate response efforts, and generate retrospectives to improve your system reliability.
Quick Comparison
| Feature | Pipefy | Rootly |
|---|---|---|
| Website | pipefy.com | rootly.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $999/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2020 |
| Headquarters | San Francisco, USA | San Francisco, USA |
Overview
Pipefy
Pipefy is a powerful low-code platform designed to help you take control of your business processes without needing a team of developers. You can build custom workflows for everything from HR onboarding and procurement to customer service and finance. The platform uses a visual interface that lets you move tasks through different stages, ensuring that no request falls through the cracks and every team member knows exactly what to do next.
You can eliminate manual data entry by setting up smart automations and connecting your existing tools into a single, cohesive system. Whether you are a small team looking to organize your daily tasks or a large enterprise needing to standardize complex operations, Pipefy provides the structure and visibility you need to scale. It helps you identify bottlenecks in real-time so you can constantly refine your processes for better results.
Rootly
Rootly is an incident management platform built directly into Slack to help you handle outages without leaving your workspace. When a crisis hits, you can declare incidents instantly, and the tool automatically creates dedicated channels, invites the right responders, and sets up Zoom meetings. It eliminates the chaotic manual work of updating stakeholders and tracking timelines so your engineers can focus entirely on fixing the technical problem.
You can also use the platform to standardize your post-incident process by generating automated retrospectives and tracking follow-up action items. By capturing every event and communication in real-time, you build a searchable database of system knowledge. This helps your team identify recurring patterns, reduce your mean time to resolution, and maintain higher service availability for your customers.
Overview
Pipefy Features
- Visual Workflow Builder Design your ideal process using a drag-and-drop interface to map out every step of your team's journey.
- Smart Forms Collect standardized information from stakeholders using conditional logic forms that show only the fields you actually need.
- Process Automation Set up triggers to automatically move cards, send emails, or update fields, saving you hours of manual work.
- Service Portals Centralize all your request forms in one place so your colleagues can find and submit what they need easily.
- Custom Reporting Track your team's performance with real-time dashboards that show you exactly where bottlenecks are occurring in your process.
- Shared Inbox Manage all your process-related emails directly within the platform to keep communication organized and visible to the whole team.
Rootly Features
- Slack-Native Operations. Manage your entire incident lifecycle directly within Slack using simple commands to declare, update, and resolve issues.
- Automated Workflows. Trigger custom workflows that automatically create Jira tickets, start bridge calls, and notify stakeholders based on incident severity.
- Service Catalog. Maintain a clear map of your infrastructure so you can instantly identify service owners and dependencies during a failure.
- Automated Retrospectives. Generate comprehensive post-mortem drafts automatically using the timeline of events and chat logs captured during the incident.
- On-Call Scheduling. Coordinate your rotations and escalations to ensure the right subject matter expert is always alerted the moment things break.
- Status Page Integration. Update your customers in real-time by pushing incident details directly to your public or private status pages.
Pricing Comparison
Pipefy Pricing
- Up to 10 users
- Up to 3 active pipes
- 100 automation cards per month
- Basic reporting
- Public forms
- Everything in Starter, plus:
- Unlimited active pipes
- 50,000 automation cards per month
- Advanced reporting and dashboards
- Email templates and shared inbox
- Role-based access control
Rootly Pricing
- Unlimited incidents
- Unlimited workflows
- Slack & Microsoft Teams integration
- Automated retrospectives
- Service catalog
- Standard support
- Everything in Pro, plus:
- Custom RBAC and SSO
- Multi-organization support
- Dedicated success manager
- 99.9% Uptime SLA
- Custom contract and billing
Pros & Cons
Pipefy
Pros
- Highly customizable interface fits almost any business process
- Easy to set up automations without writing any code
- Centralizes communication by linking emails directly to specific tasks
- Visual Kanban boards provide excellent clarity on project status
Cons
- Mobile app functionality is limited compared to the desktop version
- Initial setup of complex workflows can take significant time
- Reporting tools have a slight learning curve for new users
Rootly
Pros
- Deep Slack integration keeps responders in one place
- Significantly reduces manual administrative work during outages
- Highly customizable workflows fit unique team processes
- Simplifies the creation of detailed post-mortem reports
- Fast setup and intuitive interface for new users
Cons
- High starting price point for very small startups
- Initial workflow configuration requires some time investment
- Mobile experience is primarily reliant on Slack app