Loox
Loox is a specialized social proof and product review marketing platform designed for Shopify merchants to collect photo and video reviews that build trust and increase online store conversions.
SaaSquatch
SaaSquatch is a flexible customer loyalty and referral marketing platform that helps you design, manage, and automate personalized reward programs to increase customer acquisition and long-term retention.
Quick Comparison
| Feature | Loox | SaaSquatch |
|---|---|---|
| Website | loox.app | saasquatch.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $9.99/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2013 |
| Headquarters | Tel Aviv, Israel | Victoria, Canada |
Overview
Loox
Loox helps you turn happy customers into your most effective marketers by collecting and displaying high-impact visual reviews. You can automate the entire review collection process with branded emails that encourage customers to share photos and videos of their purchases. By showcasing these authentic experiences in beautiful, customizable widgets, you build the immediate trust necessary to convert new visitors into buyers.
Beyond just reviews, you can launch referral programs and offer post-purchase discounts to keep customers coming back. The platform integrates deeply with the Shopify ecosystem, allowing you to sync reviews to Google Shopping and Facebook. Whether you are a solo entrepreneur starting your first store or a high-volume brand, you can use these social proof tools to lower your customer acquisition costs and boost your average order value.
SaaSquatch
SaaSquatch is a dedicated platform for managing the entire lifecycle of your referral and loyalty programs. Instead of building custom reward logic from scratch, you can use its flexible engine to launch multi-tier referral campaigns, points-based loyalty systems, and partner programs. You can reward your customers for various actions beyond just purchases, such as signing up, reaching milestones, or successfully referring friends.
The platform integrates directly into your existing product or mobile app, providing a native experience for your users. You can automate the fulfillment of rewards like gift cards, discount codes, or custom credit, ensuring a frictionless experience for your advocates. It is designed primarily for mid-market and enterprise B2B and B2C companies that need sophisticated, scalable reward logic and deep integration with their existing tech stack.
Overview
Loox Features
- Automated Review Requests Send perfectly timed emails to your customers asking for photo and video reviews after they receive their orders.
- Visual Review Widgets Display your customer feedback in beautiful galleries, carousels, and popup notifications that match your brand's unique style.
- Referral Incentives Reward your customers with custom discount codes when they refer their friends or share a photo review.
- Google Shopping Integration Show your star ratings and product photos directly in Google Search results and Shopping ads to increase clicks.
- Post-Purchase Upsells Boost your revenue by showing highly-rated product recommendations immediately after a customer completes a checkout.
- Social Media Sharing Turn your best reviews into high-performing social media posts with one click to reach a wider audience.
SaaSquatch Features
- Multi-Program Management. Run multiple referral, loyalty, and partner programs simultaneously from a single centralized dashboard for different regions or products.
- Flexible Reward Engine. Automate various reward types including digital gift cards, branded credit, discount codes, or custom physical payouts to your users.
- Native User Widgets. Embed customizable referral and loyalty widgets directly into your web or mobile app to keep the user experience consistent.
- Advanced Segmentation. Target specific customer groups with unique offers and reward structures based on their behavior, location, or subscription tier.
- Automated Fulfillment. Connect with global reward providers to automatically send digital incentives to users the moment they earn them.
- Fraud Detection. Protect your marketing budget with built-in security tools that identify and block suspicious referral activity and self-referrals.
Pricing Comparison
Loox Pricing
- Up to 100 monthly orders
- Unlimited review requests
- Discount codes for photo reviews
- Review widgets and carousels
- Basic customization options
- Everything in Beginner, plus:
- Full referral program
- Video reviews
- Google Shopping integration
- Advanced widget customization
- Priority support
SaaSquatch Pricing
Pros & Cons
Loox
Pros
- Extremely easy to set up on Shopify stores
- Beautiful widget designs that look great on mobile
- Automated emails save hours of manual work
- Effective at generating high-quality photo reviews
- Excellent customer support team is very responsive
Cons
- Advanced features require higher-priced monthly tiers
- Limited to Shopify and Shopify Plus platforms
- Customization options can be restrictive on basic plans
SaaSquatch
Pros
- Highly flexible API allows for deep product integration
- Excellent customer success team provides strategic program guidance
- Supports complex multi-sided and multi-tier reward structures
- Robust fraud prevention tools protect marketing spend
Cons
- Initial technical setup requires developer resources
- User interface has a slight learning curve
- Pricing is geared toward mid-market and enterprise budgets