Klaviyo
Klaviyo is an intelligent marketing automation platform that uses deep data integration to help e-commerce businesses deliver personalized email, SMS, and mobile push notifications to their customers.
Sakari
Sakari is a bulk SMS marketing platform that provides businesses with tools for automated text messaging, two-way conversations, and seamless integrations to enhance your customer communication and engagement.
Quick Comparison
| Feature | Klaviyo | Sakari |
|---|---|---|
| Website | klaviyo.com | sakari.io |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $16/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2017 |
| Headquarters | Boston, USA | San Francisco, USA |
Overview
Klaviyo
Klaviyo is a data-driven marketing platform designed specifically to help you grow your e-commerce business through highly personalized communication. Instead of sending generic blasts, you can use real-time data from your online store to trigger automated emails and SMS messages based on exactly how your customers shop. You can track every interaction, from a first-time site visit to a completed purchase, and use those insights to build stronger relationships.
The platform centralizes your customer data, allowing you to create complex segments and automated workflows without needing a technical background. Whether you are looking to recover abandoned carts, welcome new subscribers, or reward loyal customers, you can manage all your cross-channel messaging from a single dashboard. It scales with your growth, offering a free tier for small lists and flexible pricing as your audience expands.
Sakari
Sakari is a cloud-based business texting platform designed to help you reach your customers instantly through SMS. You can send bulk announcements, manage two-way conversations, and automate your messaging workflows directly from your existing business tools. It solves the problem of low email open rates by putting your message directly into your customers' pockets with a 98% open rate.
The platform is built for businesses of all sizes, from small local shops to large enterprises needing scalable communication. You can use it to send appointment reminders, shipping updates, or marketing promotions while keeping all your data synced with your CRM. It simplifies complex mobile messaging by handling everything from dedicated phone numbers to international delivery in over 150 countries.
Overview
Klaviyo Features
- Predictive Analytics Forecast future customer behavior like lifetime value and churn risk so you can target your most profitable shoppers.
- Dynamic Segmentation Build automated lists that update in real-time based on purchase history, website activity, and specific product interests.
- Automated Flows Set up pre-built automation triggers for abandoned carts, post-purchase follow-ups, and win-back campaigns to save time.
- Multi-Channel Messaging Coordinate your email, SMS, and mobile push notifications in one place to reach customers on their preferred devices.
- Customizable Templates Create professional, mobile-responsive emails quickly using a drag-and-drop editor and a library of proven e-commerce layouts.
- Real-Time Reporting Track exactly how much revenue each campaign generates with detailed attribution that links clicks directly to purchases.
Sakari Features
- Two-Way Messaging. Chat directly with your customers in real-time using a dedicated business number to provide instant support and build relationships.
- Bulk SMS Campaigns. Send personalized text messages to thousands of contacts at once to announce sales, updates, or urgent company news.
- Automated Reminders. Reduce no-shows by scheduling automatic appointment reminders and follow-up texts that trigger based on your calendar events.
- MMS Messaging. Boost engagement by adding images, GIFs, and files to your text messages to showcase products or share important documents.
- Landline Texting. Enable your existing business landline to send and receive text messages without affecting your current voice service provider.
- Smart Templates. Save time by creating reusable message templates with dynamic tags that automatically insert your customer's name or details.
Pricing Comparison
Klaviyo Pricing
- Up to 250 contacts
- 500 monthly email sends
- 150 monthly SMS/MMS credits
- Email support for first 60 days
- Standard templates and flows
- Everything in Free, plus:
- Up to 500 contacts
- 5,000 monthly email sends
- Ongoing chat and email support
- Predictive analytics tools
- Unlimited automated flows
Sakari Pricing
- 500 SMS credits included
- Dedicated US/Canada phone number
- Unlimited users and contacts
- All software integrations included
- Mobile app access
- Email to SMS functionality
- Everything in Starter, plus:
- 1,000 SMS credits included
- Lower per-message rates
- Priority support access
- Advanced reporting tools
- Automated workflow triggers
Pros & Cons
Klaviyo
Pros
- Deep integration with Shopify and BigCommerce
- Highly specific and powerful segmentation capabilities
- Excellent revenue attribution for individual campaigns
- Large library of pre-built automation flows
- User-friendly drag-and-drop email builder
Cons
- Pricing increases significantly as lists grow
- Steep learning curve for advanced features
- Customer support can be slow on lower tiers
Sakari
Pros
- Extremely easy to set up and integrate with HubSpot
- Reliable delivery for international text messaging campaigns
- Clean and intuitive interface for managing conversations
- Responsive customer support team for technical help
Cons
- Credit rollover policies can be confusing for some
- Mobile app interface is less polished than desktop
- Initial regulatory registration for 10DLC takes time