AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
Sana Commerce
Sana Commerce is an e-commerce platform that integrates directly with Microsoft Dynamics and SAP ERP systems to help distributors, manufacturers, and wholesalers manage complex B2B sales online.
Quick Comparison
| Feature | AfterShip | Sana Commerce |
|---|---|---|
| Website | aftership.com | sana-commerce.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2008 |
| Headquarters | Hong Kong, China | Rotterdam, Netherlands |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
Sana Commerce
Sana Commerce is an e-commerce solution designed specifically for B2B organizations that want to eliminate the silos between their online store and their back-office systems. By integrating directly with your Microsoft Dynamics or SAP ERP, the platform uses your existing business logic and data to power your web store in real-time. This means you can show accurate customer-specific pricing, live inventory levels, and detailed order histories without manual data synchronization.
You can simplify complex buying processes by allowing your customers to place bulk orders, manage their own accounts, and view real-time shipping updates. Because the software lives inside your ERP, you reduce the risk of data errors and lower the total cost of ownership for your digital sales channel. It is built to handle the heavy lifting of manufacturing and wholesale requirements while providing a modern shopping experience for your professional buyers.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
Sana Commerce Features
- Real-time ERP Integration. Sync your pricing, stock levels, and product data instantly between your web store and Microsoft Dynamics or SAP.
- Customer-Specific Pricing. Show your B2B clients their unique negotiated rates and volume discounts automatically based on your ERP data.
- Visual Page Builder. Create and edit your store pages easily with a drag-and-drop editor that requires no coding knowledge.
- B2B Self-Service Portal. Let your customers download invoices, track shipments, and pay balances online without calling your support team.
- Quick Order Functionality. Enable your professional buyers to upload CSV files or use SKU lists to place large orders in seconds.
- Omnichannel Capabilities. Manage your online store, mobile sales, and even offline orders through a single, unified data source.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
Sana Commerce Pricing
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
Sana Commerce
Pros
- Deep integration with SAP and Microsoft Dynamics ERPs
- Eliminates manual data entry between systems
- Handles complex B2B pricing and logic well
- Strong self-service features for professional buyers
- Reliable real-time inventory and stock accuracy
Cons
- Initial implementation requires significant technical planning
- Design flexibility can be limited compared to standalone platforms
- Dependent on your ERP's performance and uptime