Ringover
Ringover is a cloud-based communication platform providing business phone systems, video conferencing, and instant messaging to help your sales and customer support teams collaborate and close deals faster.
Sangoma SBC
Sangoma Session Border Controllers provide robust security and seamless interoperability for your VoIP networks, protecting your communication infrastructure from cyber threats while ensuring high-quality voice and video connectivity.
Quick Comparison
| Feature | Ringover | Sangoma SBC |
|---|---|---|
| Website | ringover.com | sangoma.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $21/month | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 1984 |
| Headquarters | Paris, France | Markham, Canada |
Overview
Ringover
Ringover is a comprehensive cloud communication platform that transforms how your team handles calls, chats, and video meetings. You can set up a professional phone system in minutes, allowing your sales and support agents to work from anywhere using a computer or mobile device. It eliminates the need for complex hardware while providing high-quality voice services across more than 110 countries.
The platform focuses on boosting your team's productivity through advanced features like real-time call monitoring, automated power dialing, and seamless CRM integrations. You can track performance with detailed analytics and coach your agents during live calls to improve customer satisfaction. Whether you are a small startup or a growing enterprise, it provides the tools you need to manage high-volume communications efficiently without technical headaches.
Sangoma SBC
Sangoma SBC (Session Border Controller) acts as a dedicated gatekeeper for your IP-based communications. You can protect your business from common VoIP threats like toll fraud, denial-of-service (DoS) attacks, and eavesdropping. It sits between your internal network and your SIP trunk provider, managing how data flows to ensure every call remains clear and secure.
You can use it to bridge the gap between different communication systems, making it easy to connect remote employees or branch offices to your central phone system. Whether you need to support a few simultaneous calls or thousands, the platform scales to meet your traffic demands. It simplifies complex network configurations by handling NAT traversal and media transcoding automatically, so your team stays connected without technical interruptions.
Overview
Ringover Features
- Unlimited Global Calling Make and receive unlimited calls to over 110 destinations so you can expand your business reach without worrying about per-minute costs.
- CRM Integrations Connect your phone system with tools like Salesforce, HubSpot, and Zendesk to automatically log calls and view caller details instantly.
- Interactive Voice Response Create custom professional greetings and smart routing menus to ensure your customers always reach the right department on the first try.
- Real-time Call Monitoring Listen in on live calls or whisper advice to your agents to provide instant coaching and maintain high service standards.
- Power Dialer Automate your outbound dialing process to reach more prospects in less time and significantly increase your team's daily talk time.
- Video Conferencing Launch HD video meetings and share your screen with colleagues or clients directly from your browser with no downloads required.
Sangoma SBC Features
- SIP Security. Protect your network from malicious attacks and unauthorized access with built-in encryption and advanced threat mitigation tools.
- Interoperability. Connect different phone systems and SIP trunks effortlessly by resolving signaling mismatches between various hardware and software vendors.
- Media Transcoding. Convert voice and video formats in real-time so your callers can communicate clearly regardless of their device's native codecs.
- DoS Protection. Defend your communication lines against denial-of-service attacks that attempt to overwhelm your system and block legitimate business calls.
- Remote Worker Support. Securely connect your remote team members to the office phone system without requiring complex and often unreliable VPN setups.
- High Availability. Ensure your business never goes offline with redundant configurations that automatically take over if your primary system encounters a failure.
Pricing Comparison
Ringover Pricing
- Unlimited calls to 110 countries
- Instant activation of numbers
- Professional greetings and IVR
- Mobile and desktop apps
- Call forwarding and transfers
- Basic call statistics
- Everything in Smart, plus:
- CRM and Helpdesk integrations
- Call recording and storage
- Real-time call monitoring
- Power dialer functionality
- Advanced analytics dashboard
Sangoma SBC Pricing
Pros & Cons
Ringover
Pros
- Extremely fast setup process takes only minutes
- Clean and intuitive user interface for agents
- Excellent call quality even on mobile data
- Seamless integration with popular CRM platforms
- Responsive customer support team helps resolve issues
Cons
- Mobile app occasionally experiences notification delays
- Advanced reporting can be complex for beginners
- Transcription accuracy varies for non-English languages
Sangoma SBC
Pros
- Excellent value compared to other enterprise-grade SBC vendors
- Highly flexible deployment options including virtual and hardware
- Reliable performance for handling high-volume SIP traffic
- Straightforward web-based interface for managing complex configurations
Cons
- Technical documentation can be dense for beginners
- Initial setup requires solid knowledge of SIP protocols
- Support response times vary depending on your contract