ScanQueue
ScanQueue is a QR code based virtual queue and digital waitlist management platform that helps service-based businesses eliminate physical lines and manage customer flow more efficiently.
Skiplino
Skiplino is an intelligent queue management system that allows your customers to join virtual queues via a mobile app to reduce physical waiting times and improve service efficiency.
Quick Comparison
| Feature | ScanQueue | Skiplino |
|---|---|---|
| Website | scanqueue.com | skiplino.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $99/month |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 300 | 0 |
| Founded Year | 0 | 2015 |
| Headquarters | Gold Coast, Australia | Manama, Bahrain |
Overview
ScanQueue
ScanQueue is a digital queue management system that helps walk-in businesses replace physical lines with a QR code waitlist. Your customers scan a code at your entrance, join the queue from their phone, and receive notifications via WhatsApp or SMS when it is their turn. This reduces overcrowding, improves customer experience, and minimizes staff time spent managing queues manually.
This platform is ideal for businesses experiencing peak hour demand, limited waiting space, or high walkaway rates. It is commonly used by restaurants, cafes, clinics, salons, retail stores, and other customer-facing service providers. You can manage multiple queues and locations from a single account, making it suitable for both small businesses and growing multi-location operators.
Skiplino
Skiplino is a cloud-based queue management solution designed to help you eliminate physical waiting lines and streamline customer flow. Instead of standing in crowded lobbies, your customers can book appointments or join virtual queues remotely using their smartphones. This flexibility allows them to arrive exactly when it is their turn, significantly improving their overall experience with your brand.
You can manage multiple branches from a single centralized dashboard and gain real-time insights into staff performance and average waiting times. The platform helps you identify bottlenecks in your service delivery and adjust resources accordingly. Whether you run a small clinic or a large retail bank, you can customize the system to match your specific workflow and branding requirements.
Overview
ScanQueue Features
- QR Code Check-in Customers join your virtual queue instantly by scanning a QR code with their smartphone, without needing to download any app.
- Real-time Dashboard Manage your entire waitlist from any device, moving customers, seating guests, and sending notifications with a single click.
- SMS & WhatsApp Notifications Automated alerts keep your customers informed about their position and notify them when it's their turn to be served.
- Voice Call Notifications Ensure customers never miss their turn with optional voice calls, providing an extra layer of reliability for time-critical situations.
- Customizable Branding Add your logo and brand colors to the queue page, providing a consistent brand experience for your customers.
- Analytics & Reporting Track average wait times, no-show rates, and peak hours to optimize your scheduling and improve operational efficiency.
- Multi-location Support Manage separate waitlists for different services or branches under one account, suitable for growing businesses.
Skiplino Features
- Virtual Queuing. Let your customers join a digital line from their mobile devices so they can wait wherever they feel most comfortable.
- Remote Booking. Enable your clients to schedule appointments in advance through your website or the dedicated mobile app to prevent lobby overcrowding.
- Real-time Dashboard. Monitor your branch performance and live queue status instantly to make data-driven decisions about your staffing levels.
- Customer Feedback. Collect instant ratings and comments from your visitors after their service to identify areas where you can improve.
- Digital Signage. Display queue numbers and status updates on lobby screens to keep your on-site visitors informed and relaxed.
- Staff App. Give your employees a dedicated interface to call the next customer, transfer tickets, and manage their daily service workflow.
Pricing Comparison
ScanQueue Pricing
- Up to 10 customers/month
- QR Code Check-in
- Real-time dashboard
- Basic queue management
- 1 location
- Everything in Starter, plus:
- Up to 400 customers/month
- 800 WhatsApp notifications/month
- Custom check-in form
- Advanced analytics
Skiplino Pricing
- 1 Branch included
- Unlimited tickets
- Virtual queuing app
- Basic reporting
- Customer feedback tool
- Email support
- Everything in Standard, plus:
- Advanced analytics
- SMS notifications
- Custom branding
- Priority support
- API access
Pros & Cons
ScanQueue
Pros
- Customers join queues easily with QR codes, no app download needed.
- Offers a genuinely free Starter plan for small businesses.
- Provides automated SMS, WhatsApp, and optional voice notifications.
- Staff can manage queues from any device with a simple dashboard.
- Quick setup allows you to start using the system in minutes.
Cons
- SMS notifications may cost extra on lower paid tiers.
- Per-location pricing can scale quickly for multi-store operators.
- Advanced automation rules might require a learning curve.
- Requires an internet connection to manage the dashboard in real-time.
- Limited public user reviews available on major platforms.
Skiplino
Pros
- Significantly reduces perceived waiting times for customers
- Easy to set up without expensive hardware
- Intuitive interface for both staff and visitors
- Provides valuable data on peak service hours
Cons
- Requires customers to have a smartphone
- SMS credits often cost extra
- Limited customization on the basic tier