Confluence
Confluence is a remote-friendly team workspace where you can create, collaborate, and organize all your project documents and company knowledge in one centralized, searchable location to keep everyone aligned.
Scribe
Scribe is a process documentation tool that automatically captures your browser or desktop actions to create step-by-step visual guides, complete with screenshots and text instructions for your team.
Quick Comparison
| Feature | Confluence | Scribe |
|---|---|---|
| Website | atlassian.com | scribe.how |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 7 days free trial | ✓ 7 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2019 |
| Headquarters | Sydney, Australia | San Francisco, USA |
Overview
Confluence
Confluence is a collaborative workspace that changes how your team shares knowledge and handles projects. Instead of losing important information in scattered email threads or private folders, you create a single source of truth where everyone can contribute. You can build structured pages for project plans, meeting notes, and product requirements using a library of pre-built templates that save you time on formatting.
The platform excels at breaking down silos by making information discoverable through a powerful search engine and organized page hierarchies. You can collaborate in real-time with inline comments and @mentions to keep discussions contextual. Whether you are a small startup or a global enterprise, it scales to meet your needs by integrating deeply with Jira and other essential business tools to connect your plans directly to your execution.
Scribe
Scribe changes how you share knowledge by turning any digital process into a visual step-by-step guide instantly. Instead of manually taking screenshots and typing out instructions, you simply turn on the recorder and perform your task. The platform automatically generates a 'Scribe' featuring cropped screenshots, written directions, and click highlights that you can share with a link or embed in your existing tools.
You can use it to onboard new hires, answer repetitive 'how-to' questions, or build a comprehensive SOP library without the usual administrative headache. It works across any web browser or desktop application, making it a versatile choice for operations, customer support, and IT teams. By automating the documentation process, you save hours of manual work while ensuring your team has access to clear, consistent instructions whenever they need them.
Overview
Confluence Features
- Real-time Co-editing Work together on the same page simultaneously with your teammates and see changes as they happen in real-time.
- Advanced Search Find exactly what you need instantly with a powerful search that scans page titles, content, and attached files.
- Pre-built Templates Launch projects faster using professionally designed templates for everything from marketing plans to technical design specifications.
- Page Hierarchies Organize your content logically with nested pages and dedicated spaces for different departments or specific projects.
- Inline Commenting Provide feedback exactly where it belongs by adding comments directly to text or images within any page.
- Jira Integration Connect your documentation to your workflow by embedding Jira issues and tracking project progress directly on your pages.
- Version History Track every change made to your documents and revert to previous versions whenever you need to see historical updates.
- Automated Notifications Stay informed about relevant updates with personalized alerts when teammates mention you or edit pages you follow.
Scribe Features
- Automated Step Capture. Record your screen while you work and watch as the tool automatically generates written instructions and screenshots for every click.
- Smart Image Redaction. Protect sensitive data by automatically blurring out PII or confidential information in your screenshots before sharing guides with others.
- AI-Powered Editing. Use AI to instantly refine your titles, add context, or adjust the tone of your instructions to make them clearer for your audience.
- Universal Embedding. Insert your completed guides directly into tools you already use like Notion, SharePoint, Confluence, or your company's help center.
- Desktop & Web Recording. Capture processes across any platform, whether you are working in a web browser or using local desktop applications.
- Custom Branding. Add your company logo and brand colors to your guides to maintain a professional look across all your internal and external documentation.
Pricing Comparison
Confluence Pricing
- Up to 10 users
- Unlimited spaces and pages
- Best-in-class editor
- Apps and integrations
- 2 GB file storage
- Community support
- Everything in Free, plus:
- Up to 50,000 users
- Page and space permissions
- Archive and restore pages
- 250 GB file storage
- Standard support (9-5)
Scribe Pricing
- Works on any web browser
- Unlimited guides
- Quick embed & share links
- Basic image redaction
- Standard support
- Everything in Basic, plus:
- Desktop app recording
- Customizable screenshots
- Smart blur for sensitive data
- Export to PDF, HTML, and Markdown
- Custom branding and logos
Pros & Cons
Confluence
Pros
- Seamless integration with the Jira and Atlassian ecosystem
- Excellent organization through nested page hierarchies and spaces
- Wide variety of templates speeds up document creation
- Powerful search functionality makes finding old documents easy
- Generous free tier for small teams and startups
Cons
- Formatting tools can feel restrictive for complex layouts
- Steep learning curve for setting up advanced permissions
- Search results can become cluttered in very large instances
Scribe
Pros
- Massively reduces time spent creating process documentation
- Extremely easy to use with no learning curve
- Clean and professional output without manual formatting
- Seamless integration with popular workspace tools like Notion
- Automatic screenshot cropping saves significant editing time
Cons
- Free version is limited to web browser only
- Desktop recording requires a higher-tier paid plan
- Limited advanced video editing capabilities
- Occasional manual text adjustments needed for complex steps