Sendcloud
Sendcloud is an all-in-one shipping platform that helps e-commerce businesses automate their entire logistics process from checkout to returns to save time and scale their international shipping operations.
ShipHero
ShipHero is a comprehensive warehouse management and shipping software designed to help e-commerce brands and 3PL providers automate their fulfillment processes, track inventory in real-time, and reduce shipping costs.
Quick Comparison
| Feature | Sendcloud | ShipHero |
|---|---|---|
| Website | sendcloud.com | shiphero.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $2145/month |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | Eindhoven, Netherlands | New York, USA |
Overview
Sendcloud
Sendcloud is a shipping automation platform designed to streamline your entire logistics workflow. You can connect your online store to over 100 carriers instantly, allowing you to print labels in bulk and offer multiple delivery options at checkout. It eliminates the manual effort of switching between different carrier portals and helps you manage everything from a single, centralized dashboard.
You can also provide your customers with a branded tracking experience and a self-service returns portal to improve post-purchase satisfaction. Whether you are a small shop shipping a few parcels a week or a high-volume enterprise, the platform scales with your needs. It helps you reduce shipping costs through pre-negotiated rates or by uploading your own carrier contracts directly into the system.
ShipHero
ShipHero provides you with a powerful platform to manage every aspect of your e-commerce fulfillment from a single interface. You can sync your sales channels, manage multi-warehouse inventory, and automate your picking and packing workflows to eliminate human error. The software is built to handle high-volume shipping, allowing you to generate labels instantly and find the cheapest carrier rates automatically.
Whether you are a growing brand or a third-party logistics (3PL) provider, you can use the platform to gain full visibility into your operations. It helps you reduce warehouse walk time with optimized routing and ensures your customers receive the right products every time. By digitizing your entire warehouse, you can scale your business without the typical growing pains of manual logistics management.
Overview
Sendcloud Features
- Multi-Carrier Integration Connect with 100+ global and local carriers instantly to offer your customers the best shipping methods at checkout.
- Automated Label Printing Generate and print shipping labels in bulk with a single click to speed up your packing process significantly.
- Branded Tracking Emails Send automated tracking updates in your own brand style to keep customers informed and reduce support inquiries.
- Self-Service Return Portal Give your customers a hassle-free way to return items through a customizable portal that automates return label generation.
- Smart Shipping Rules Set up automated 'if-this-then-that' rules to automatically assign the right carrier and shipping method to every order.
- Pack & Go Solution Use on-screen packing slips and picking lists to minimize picking errors and process orders faster in your warehouse.
- Checkout Delivery Options Increase conversion rates by offering flexible delivery choices like service point delivery and same-day shipping directly in your checkout.
- Analytics Dashboard Monitor your shipping performance and carrier reliability with detailed data to help you optimize your logistics costs.
ShipHero Features
- Real-time Inventory Sync. Sync your inventory levels across all sales channels instantly to prevent overselling and manage stock across multiple warehouse locations.
- Mobile Pick and Pack. Use mobile devices to guide your team through the warehouse with optimized routes that reduce walk time and increase accuracy.
- Automated Shipping Rules. Set custom rules to automatically select the fastest or cheapest shipping carrier for every order based on weight and destination.
- Batch Picking. Pick multiple orders at once to drastically increase your warehouse efficiency and get more packages out the door every day.
- Returns Management. Provide your customers with a branded returns portal where they can generate their own labels and track their return status.
- 3PL Billing Management. Automate your client billing by tracking storage, picking, and shipping costs in real-time if you run a logistics business.
Pricing Comparison
Sendcloud Pricing
- Up to 2 shop integrations
- Sendcloud shipping rates
- Manual return portal
- Email support
- 1 branded tracking notification
- Everything in Free, plus:
- Up to 5 shop integrations
- Use your own carrier contracts
- Customized tracking emails
- Branded tracking page
- Standard support
ShipHero Pricing
- Unlimited users
- Unlimited orders
- Direct store integrations
- Mobile picking and packing
- Real-time inventory tracking
- Standard shipping features
- Everything in Essential, plus:
- Multi-warehouse support
- Advanced automation rules
- Priority support access
- Enhanced reporting tools
- Advanced returns management
Pros & Cons
Sendcloud
Pros
- Extensive library of European carrier integrations
- User-friendly interface makes label printing very fast
- Automated returns portal improves the customer experience
- Smart shipping rules save hours of manual work
Cons
- Customer support response times can be slow
- Pricing can get expensive for high-volume shippers
- Occasional sync delays with certain e-commerce platforms
ShipHero
Pros
- Drastically reduces picking and packing errors
- No per-user fees allows unlimited staff
- Excellent real-time inventory visibility across channels
- Fast label generation saves hours daily
Cons
- High starting price for small startups
- Significant time required for initial setup
- Learning curve for complex automation rules