Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing quotes, scheduling jobs, managing teams, and automating invoicing and customer payments.
ServiceMax
ServiceMax is a comprehensive field service management platform that helps you transform your service operations through asset-centric tools, mobile technician support, and real-time data visibility to maximize equipment uptime.
Quick Comparison
| Feature | Jobber | ServiceMax |
|---|---|---|
| Website | getjobber.com | servicemax.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $69/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2007 |
| Headquarters | Edmonton, Canada | Pleasanton, USA |
Overview
Jobber
Jobber gives you the tools to run your home service business from anywhere, whether you are in the office or out in the field. You can stop juggling paper files and spreadsheets by centralizing your customer information, job history, and schedules in one digital hub. The platform helps you professionalize your brand with branded quotes and automated follow-ups that help you win more work without extra effort.
You can manage your entire workflow from the initial customer request to the final payment. The software automates repetitive tasks like appointment reminders and invoice follow-ups, ensuring you get paid faster and keep your customers informed. It is designed specifically for industries like landscaping, HVAC, plumbing, and residential cleaning, providing a mobile-first experience that keeps your crew synced and your back office organized.
ServiceMax
ServiceMax helps you manage the entire lifecycle of your field service operations with a focus on the assets you maintain. Instead of just tracking appointments, you can monitor complex equipment history, manage warranties, and optimize parts inventory from a single interface. It bridges the gap between your back office and your field technicians, ensuring everyone has the data they need to fix equipment correctly the first time.
You can streamline your scheduling with automated dispatch tools and empower your technicians with a robust mobile app that works even without an internet connection. The platform is designed for mid-market and enterprise companies in asset-heavy industries like manufacturing, medical devices, and energy. By centralizing your service data, you can move from reactive repairs to proactive maintenance strategies that keep your customers' operations running smoothly.
Overview
Jobber Features
- Smart Scheduling Book jobs faster and route your crew efficiently with drag-and-drop scheduling and real-time map views of your team.
- Professional Quotes Send professional, branded quotes via text or email and allow your customers to approve them instantly through an online portal.
- Automated Invoicing Generate and send invoices in seconds after a job is complete, with automatic reminders for any overdue payments.
- Client Hub Give your customers a 24/7 self-service portal where they can approve quotes, check appointment times, and pay invoices online.
- Mobile App Track time, upload job site photos, and collect signatures directly from your smartphone while you are working in the field.
- On-site Payments Get paid the moment you finish a job by taking credit card payments directly through the mobile app or card reader.
ServiceMax Features
- Asset 360. Get a complete view of every piece of equipment you service, including its full maintenance history, warranty status, and parts usage.
- Service Board. Schedule and dispatch your technicians visually with drag-and-drop tools that match the right skills to the right job automatically.
- ServiceMax Go. Empower your field technicians with a native mobile app that provides offline access to work orders, manuals, and customer data.
- Work Order Management. Track every service request from initial contact to final invoice while capturing digital signatures and photos directly in the field.
- Entitlements & Warranties. Verify coverage instantly to ensure you never give away free service and always bill correctly for parts and labor.
- Inventory & Parts. Manage your trunk stock and warehouse levels in real-time so your technicians always have the right parts for every repair.
Pricing Comparison
Jobber Pricing
- 1 user
- Unlimited clients
- Quoting and invoicing
- Online payments
- Jobber mobile app
- Customer support
- Up to 5 users
- Everything in Core, plus:
- Automated reminders
- Online booking
- Job forms and checklists
- GPS waypoint tracking
ServiceMax Pricing
Pros & Cons
Jobber
Pros
- Intuitive mobile app for field crews
- Professionalizes customer communication with branded portals
- Significantly reduces time spent on invoicing
- Easy-to-use drag and drop scheduling board
- Reliable automated text and email reminders
Cons
- Initial setup takes time for complex businesses
- Higher tiers are expensive for small teams
- Limited customization for specific industry forms
- Reporting features could be more granular
ServiceMax
Pros
- Deep integration with Salesforce ecosystem provides seamless data flow
- Excellent offline mobile capabilities for remote job sites
- Highly customizable workflows to match complex business processes
- Comprehensive asset tracking improves first-time fix rates
- Strong reporting tools for analyzing technician productivity
Cons
- Significant time investment required for initial implementation
- Learning curve can be steep for non-technical users
- Higher price point compared to basic scheduling tools
- Requires dedicated admin resources for complex configurations