Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing quotes, scheduling jobs, managing teams, and automating invoicing and customer payments.
ServiceMonster
ServiceMonster is an all-in-one business management software designed for field service professionals to streamline scheduling, automate marketing, track customers, and manage invoicing from a single mobile-friendly platform.
Quick Comparison
| Feature | Jobber | ServiceMonster |
|---|---|---|
| Website | getjobber.com | servicemonster.net |
| Pricing Model | Subscription | Subscription |
| Starting Price | $69/month | $49/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2003 |
| Headquarters | Edmonton, Canada | Bellingham, USA |
Overview
Jobber
Jobber gives you the tools to run your home service business from anywhere, whether you are in the office or out in the field. You can stop juggling paper files and spreadsheets by centralizing your customer information, job history, and schedules in one digital hub. The platform helps you professionalize your brand with branded quotes and automated follow-ups that help you win more work without extra effort.
You can manage your entire workflow from the initial customer request to the final payment. The software automates repetitive tasks like appointment reminders and invoice follow-ups, ensuring you get paid faster and keep your customers informed. It is designed specifically for industries like landscaping, HVAC, plumbing, and residential cleaning, providing a mobile-first experience that keeps your crew synced and your back office organized.
ServiceMonster
ServiceMonster helps you run your field service business more efficiently by combining scheduling, CRM, and automated marketing into one platform. You can manage your entire workflow from the initial lead to the final invoice, ensuring no jobs or follow-ups slip through the cracks. It is specifically built for service industries like carpet cleaning, window washing, and pressure treating where repeat business is the lifeblood of the company.
You can track your technicians in real-time, optimize their routes to save on fuel, and capture signatures directly on your mobile device. The platform also features a unique automated direct mail system that sends thank-you cards and reminder notices to your clients, helping you increase your retention rates without lifting a finger. It scales with your business, offering tools for solo operators and multi-truck enterprises alike.
Overview
Jobber Features
- Smart Scheduling Book jobs faster and route your crew efficiently with drag-and-drop scheduling and real-time map views of your team.
- Professional Quotes Send professional, branded quotes via text or email and allow your customers to approve them instantly through an online portal.
- Automated Invoicing Generate and send invoices in seconds after a job is complete, with automatic reminders for any overdue payments.
- Client Hub Give your customers a 24/7 self-service portal where they can approve quotes, check appointment times, and pay invoices online.
- Mobile App Track time, upload job site photos, and collect signatures directly from your smartphone while you are working in the field.
- On-site Payments Get paid the moment you finish a job by taking credit card payments directly through the mobile app or card reader.
ServiceMonster Features
- Smart Scheduling. Drag and drop appointments on a visual calendar to organize your teams and avoid double-bookings instantly.
- Mobile Field App. Access client history, take photos, and process payments directly from your smartphone or tablet while on-site.
- Automated Marketing. Send automated thank-you cards and service reminders to your customers to drive repeat business and loyalty.
- Route Optimization. Map out the most efficient paths for your vehicles to reduce travel time and save on fuel costs.
- QuickBooks Integration. Sync your invoices and payments with QuickBooks to keep your accounting accurate without manual data entry.
- Customer CRM. Store detailed records of every client interaction, including job history, notes, and preferences for personalized service.
- Lead Tracking. Monitor where your leads are coming from so you can invest your marketing budget into the highest-performing channels.
- Digital Invoicing. Create professional estimates and invoices on the spot and get paid faster with integrated credit card processing.
Pricing Comparison
Jobber Pricing
- 1 user
- Unlimited clients
- Quoting and invoicing
- Online payments
- Jobber mobile app
- Customer support
- Up to 5 users
- Everything in Core, plus:
- Automated reminders
- Online booking
- Job forms and checklists
- GPS waypoint tracking
ServiceMonster Pricing
- 1 User included
- Full CRM capabilities
- Scheduling and routing
- Mobile app access
- Invoicing and payments
- Basic reporting
- Everything in Solo, plus:
- Up to 3 users included
- Automated marketing engine
- Advanced reporting tools
- Inventory management
- Priority email support
Pros & Cons
Jobber
Pros
- Intuitive mobile app for field crews
- Professionalizes customer communication with branded portals
- Significantly reduces time spent on invoicing
- Easy-to-use drag and drop scheduling board
- Reliable automated text and email reminders
Cons
- Initial setup takes time for complex businesses
- Higher tiers are expensive for small teams
- Limited customization for specific industry forms
- Reporting features could be more granular
ServiceMonster
Pros
- Excellent automated direct mail marketing for client retention
- Highly responsive and helpful customer support team
- Deeply customizable fields to match specific industry needs
- Reliable mobile app for technicians working in the field
Cons
- Interface feels a bit dated compared to newer competitors
- Initial setup and configuration can be time-consuming
- Learning curve for mastering the advanced reporting features