ClockShark
ClockShark is a mobile time tracking and scheduling software designed specifically for construction and field service companies to manage remote crews, track job costs, and simplify payroll processing.
ServiceTitan
ServiceTitan is a comprehensive cloud-based platform designed to help residential and commercial field service businesses manage operations, improve customer experiences, and grow their overall revenue through integrated automation tools.
Quick Comparison
| Feature | ClockShark | ServiceTitan |
|---|---|---|
| Website | clockshark.com | servicetitan.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $8/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2012 |
| Headquarters | Chico, USA | Glendale, USA |
Overview
ClockShark
ClockShark is a specialized time tracking and scheduling platform built for the unique needs of construction and field service businesses. You can replace paper timesheets with a mobile app that tracks employee hours, GPS locations, and job costs in real-time. This allows you to see exactly where your crews are and which projects they are working on throughout the day.
The platform helps you bridge the gap between the field and the office by syncing time data directly with your accounting software. You can manage complex schedules with a drag-and-drop interface, track equipment usage, and capture site photos or notes from any mobile device. It is designed to eliminate manual data entry and ensure your job costing is accurate for every project.
ServiceTitan
ServiceTitan provides you with a centralized hub to run every aspect of your field service business, from initial customer calls to final payments. You can automate your dispatching process, track your fleet in real-time, and provide your technicians with a mobile app to generate professional estimates on-site. The platform eliminates manual paperwork by syncing your office and field operations instantly.
You can also manage your marketing ROI, track technician performance, and handle complex accounting integrations without leaving the system. It is designed specifically for trades like HVAC, plumbing, and electrical, helping you transition from reactive scheduling to proactive business growth. By digitizing your entire workflow, you can provide a modern customer experience that includes automated appointment reminders and easy online booking.
Overview
ClockShark Features
- GPS Time Tracking Track employee locations and movement throughout the workday so you can verify they are at the right job site.
- Drag-and-Drop Scheduling Create and update crew schedules in seconds and send instant notifications to your team's mobile devices.
- Geofencing Alerts Set up virtual boundaries around job sites to remind your crew to clock in or out when they arrive.
- Job Costing Tools Assign labor hours to specific jobs and task codes to see exactly how your labor budget is being spent.
- Mobile Kiosk Mode Turn any tablet into a central time tracking station with facial recognition to prevent buddy punching.
- Photo and File Attachments Capture project progress by uploading photos and documents directly to specific jobs from the field app.
ServiceTitan Features
- Smart Dispatching. Assign the right technician to every job based on their skills and location to maximize your daily revenue.
- Mobile Field App. Equip your technicians with high-quality visual sales presentations and pricebooks to close more deals at the kitchen table.
- Marketing Pro. Track exactly which ads generate your phone calls so you can spend your marketing budget on what actually works.
- Integrated Payments. Collect credit card or ACH payments instantly in the field and offer consumer financing to increase your average ticket size.
- Customer Experience Portal. Give your customers peace of mind with technician tracking links and automated text notifications when help is on the way.
- Reporting and Analytics. Monitor your business health with real-time dashboards that track technician conversion rates and total company profitability.
Pricing Comparison
ClockShark Pricing
- Mobile time tracking app
- GPS tracking and geofencing
- Job and task tracking
- Basic scheduling
- Third-party integrations
- Manager role permissions
- Everything in Standard, plus:
- Advanced scheduling
- PTO tracking and accruals
- Multi-level job costing
- Clock-out questions
- Overtime alerts
ServiceTitan Pricing
Pros & Cons
ClockShark
Pros
- Extremely easy for field crews to learn and use
- Reliable GPS tracking improves accountability for remote teams
- Seamless integration with QuickBooks and Sage accounting
- Excellent customer support with fast response times
Cons
- Base monthly fee makes it expensive for very small teams
- Mobile app requires significant battery and data usage
- Limited reporting customization for complex enterprise needs
ServiceTitan
Pros
- Significantly increases average ticket prices through visual sales tools
- Eliminates double entry by syncing directly with QuickBooks and Sage
- Professionalizes your brand image with automated customer communications
- Provides deep visibility into technician performance and sales metrics
Cons
- Significant time investment required for initial setup and training
- Higher price point compared to basic scheduling tools
- Frequent software updates can occasionally change user workflows