Shipday
Shipday is a delivery management software that helps you automate local delivery operations with real-time driver tracking, automated dispatching, and customer notifications to streamline your last-mile logistics.
Tookan
Tookan is a delivery management software providing end-to-end solutions for dispatching, real-time tracking, and route optimization to help businesses streamline their last-mile delivery operations and improve customer experiences.
Quick Comparison
| Feature | Shipday | Tookan |
|---|---|---|
| Website | shipday.com | tookan.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $18/month |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2015 |
| Headquarters | Fremont, USA | Chandigarh, India |
Overview
Shipday
Shipday is a specialized delivery management platform designed to help you handle local deliveries with ease. Whether you run a restaurant, a flower shop, or a professional courier service, you can automate the entire process from order entry to final drop-off. You can manage your own fleet of drivers or easily sync with third-party delivery services like DoorDash or Uber Direct when your team is at capacity.
The platform provides you with a centralized dashboard to monitor every active delivery on a live map. You can reduce manual work by setting up auto-dispatch rules that assign orders to the nearest available driver. By providing your customers with real-time tracking links and automated SMS updates, you eliminate the 'where is my order' phone calls and build stronger brand trust.
Tookan
Tookan is a comprehensive delivery management platform designed to help you digitize and oversee your entire field operation. Whether you run a local food delivery service or manage a large-scale logistics fleet, you can automate your dispatching process and monitor your agents in real-time. The platform eliminates manual paperwork by providing digital proof of delivery and automated task assignments based on driver availability and location.
You can enhance your operational efficiency using the built-in route optimization engine, which reduces fuel costs and travel time. The software also bridges the communication gap between your back office, field agents, and customers through automated SMS alerts and a dedicated agent app. It is highly adaptable for various industries including healthcare, e-commerce, and laundry services, offering a scalable solution that grows with your delivery volume.
Overview
Shipday Features
- Real-time Driver Tracking Monitor your drivers' exact locations on a live map so you can provide accurate ETAs to your customers.
- Automated Dispatch Assign orders automatically to the best-positioned driver based on distance or workload to speed up your fulfillment.
- Route Optimization Generate the most efficient delivery paths for your drivers to save on fuel costs and reduce delivery times.
- Customer Notifications Send automated SMS and email updates with live tracking links so your customers stay informed at every step.
- Proof of Delivery Capture digital signatures, photos, and notes upon completion to ensure every package is accounted for and verified.
- Third-party Integration Connect with on-demand delivery networks like DoorDash Drive to handle overflow orders during your busiest hours.
Tookan Features
- Real-Time Tracking. Monitor your entire fleet on a live map so you can provide customers with accurate ETAs and status updates.
- Route Optimization. Generate the most efficient delivery paths automatically to save on fuel costs and increase daily completed tasks.
- Automated Dispatch. Assign tasks to the nearest available agent based on their current workload and location without manual intervention.
- Digital Proof of Delivery. Collect customer signatures, photos, and notes directly through the agent app to ensure successful completion of every order.
- Customer Notifications. Send automated SMS and email alerts to your customers so they can track their delivery progress in real-time.
- Agent Wallet. Manage agent earnings and incentive programs directly within the platform to simplify your payroll and driver management.
Pricing Comparison
Shipday Pricing
- Up to 300 orders per month
- Unlimited drivers
- Dispatch dashboard
- Driver mobile app
- Customer tracking links
- Basic reporting
- Everything in Free, plus:
- Unlimited orders
- Route optimization
- Automated dispatching
- Proof of delivery (Photo/Signature)
- SMS notifications (usage fees apply)
Tookan Pricing
- 200 tasks per month
- Unlimited agents
- Real-time tracking
- Route optimization
- Email support
- Standard analytics
- Everything in Early Stage, plus:
- 700 tasks per month
- Priority email support
- Advanced reporting
- Custom notifications
- Developer API access
Pros & Cons
Shipday
Pros
- Extremely easy to set up and learn quickly
- Generous free tier for businesses starting out
- Seamless integration with popular POS systems
- Reliable real-time tracking for drivers and customers
Cons
- SMS notification costs can add up quickly
- Route optimization limited on the free plan
- Mobile app occasionally experiences GPS lag
Tookan
Pros
- Highly customizable interface fits many different industries
- Real-time tracking accuracy improves customer trust significantly
- Automated dispatching saves hours of manual coordination
- Comprehensive mobile app for drivers is easy to use
Cons
- Initial setup and configuration can be time-consuming
- Customer support response times can be inconsistent
- Additional costs for add-on features can add up