AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
ShippingEasy
ShippingEasy is a cloud-based shipping platform that provides e-commerce businesses with discounted postal rates, automated label printing, and integrated inventory management to streamline your order fulfillment process.
Quick Comparison
| Feature | AfterShip | ShippingEasy |
|---|---|---|
| Website | aftership.com | shippingeasy.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $19.99/month |
| FREE Trial | ✓ 7 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2011 |
| Headquarters | Hong Kong, China | Austin, USA |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
ShippingEasy
ShippingEasy is a central hub for your e-commerce fulfillment that connects your online stores to major carriers like USPS and UPS. You can automatically import orders from platforms like Amazon, eBay, and Shopify, allowing you to manage everything from a single dashboard. The software focuses on reducing your shipping costs by providing access to deeply discounted commercial rates that aren't typically available to small businesses.
Beyond just printing labels, you can automate your entire shipping workflow with custom rules for carrier selection and packaging. It also includes tools to help you grow your business, such as automated tracking emails and customer marketing features. Whether you are shipping ten packages a month or thousands, the platform scales with your volume to keep your operations running smoothly without manual data entry.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
ShippingEasy Features
- Discounted Rates. Access deep discounts on USPS and UPS shipping rates immediately without meeting any volume requirements.
- Automated Label Printing. Generate and print shipping labels in batches to save hours of manual work every single day.
- Multi-Channel Sync. Automatically import orders from Amazon, eBay, Shopify, and Etsy into one centralized shipping dashboard.
- Shipping Rules. Set up custom automation rules to automatically select the best carrier and service based on package weight.
- Inventory Management. Track your stock levels across all sales channels in real-time to prevent overselling and out-of-stock issues.
- Customer Marketing. Send automated lifecycle emails and abandoned cart reminders to turn one-time shoppers into repeat customers.
- Branded Tracking. Provide your customers with a professional experience using branded tracking pages and automated status notifications.
- Returns Management. Simplify your returns process by generating pre-paid return labels that you can include in shipments or email.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
ShippingEasy Pricing
- Up to 50 shipments per month
- Unlimited marketplaces
- Unlimited shopping carts
- Discounted USPS rates
- Discounted UPS rates
- Email and chat support
- Up to 500 shipments per month
- Everything in Starter, plus:
- Standard phone support
- Connect your own carrier accounts
- Flat rate Green shipping rates
- Advanced reporting tools
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
ShippingEasy
Pros
- Access to significantly lower shipping rates
- User-friendly interface is very easy to navigate
- Excellent customer support via phone and chat
- Seamless integration with major e-commerce platforms
Cons
- Inventory management requires a higher-tier plan
- Occasional glitches with specific marketplace syncs
- Marketing features cost extra on some plans