Housecall Pro
Housecall Pro is an all-in-one field service management software that helps home service professionals automate scheduling, dispatching, invoicing, and payment processing to grow their business and save time.
Simpro
Simpro is a comprehensive field service management software providing end-to-end solutions for trade businesses to streamline estimating, scheduling, invoicing, and real-time project tracking to improve overall operational efficiency.
Quick Comparison
| Feature | Housecall Pro | Simpro |
|---|---|---|
| Website | housecallpro.com | simprogroup.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $49/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2002 |
| Headquarters | San Diego, USA | Brisbane, Australia |
Overview
Housecall Pro
Housecall Pro is a comprehensive platform designed to help you run your entire home service business from a single app. Whether you are a plumber, electrician, or HVAC technician, you can move away from paper-based systems and manage your team more effectively. You can handle everything from the initial customer call to the final payment without switching between different tools.
The software streamlines your daily operations by automating repetitive tasks like appointment reminders and follow-up emails. You can track your technicians in the field, provide instant estimates, and offer flexible financing options to your customers directly through the interface. It is built to scale with your company, helping you provide a professional experience that keeps customers coming back.
Simpro
Simpro provides a complete toolkit to help you manage every aspect of your service, project, and maintenance work. You can move away from messy spreadsheets and paper forms by centralizing your office and field operations in one platform. It allows you to create professional estimates, schedule your technicians efficiently, and track materials in real-time so you always know your project margins.
The platform is designed specifically for trade industries like electrical, plumbing, HVAC, and security. You can automate your invoicing process and sync your financial data directly with accounting software like QuickBooks or Xero. By giving your field technicians a mobile app to record notes and photos, you ensure your office team always has the most up-to-date information to provide excellent customer service.
Overview
Housecall Pro Features
- Smart Scheduling Drag and drop appointments onto your calendar and instantly notify your technicians of new jobs via the mobile app.
- Live Map Dispatching Track your team's location in real-time to optimize routes and provide customers with accurate arrival windows.
- Instant Invoicing Generate professional invoices in the field and send them via text or email the moment a job is finished.
- Online Booking Let your customers book services directly through your website or Facebook page at their own convenience.
- Automated Marketing Send automated postcards and thank-you emails to your past customers to drive repeat business and reviews.
- Mobile Payments Accept credit cards and digital payments on-site with competitive processing rates and next-day payouts.
Simpro Features
- Multi-Stage Estimating. Create accurate quotes for complex projects by breaking them down into sections and adding labor and materials with ease.
- Visual Scheduling. Assign the right technician to the right job instantly using a drag-and-drop calendar that shows real-time availability.
- Simpro Mobile. Equip your field staff to update job status, capture customer signatures, and upload site photos directly from their smartphones.
- Inventory Tracking. Monitor your stock levels across multiple locations and vehicles so you never run out of essential parts mid-job.
- Automated Invoicing. Generate professional invoices the moment a job is completed and send them to customers to get paid faster.
- Asset Management. Track the service history of customer equipment and set up recurring maintenance schedules to ensure nothing is missed.
Pricing Comparison
Housecall Pro Pricing
- 1 user included
- Real-time dispatching
- Invoicing and estimates
- Online booking
- Automated receipts
- Mobile app access
- Everything in Basic, plus:
- Up to 5 users
- QuickBooks Online integration
- Automated review requests
- Employee GPS tracking
- Chat support
Simpro Pricing
Pros & Cons
Housecall Pro
Pros
- Intuitive mobile app for technicians in the field
- Seamless integration with QuickBooks Online saves accounting time
- Automated customer notifications reduce no-show appointments
- Professional looking estimates help close more sales
Cons
- Additional fees for certain add-on features
- Learning curve for setting up complex price books
- Customer support response times vary during peak hours
Simpro
Pros
- Comprehensive end-to-end workflow management for complex projects
- Robust integration with popular accounting software like Xero
- Highly customizable features tailored to specific trade industries
- Excellent visibility into project profitability and labor costs
- Reliable mobile app for offline data entry in the field
Cons
- Significant time investment required for initial setup
- Steep learning curve for staff due to deep functionality
- Higher price point compared to basic scheduling tools