Mews
Mews is a cloud-based hospitality management system that automates operations for hotels and hostels, featuring integrated payments, guest journey management, and a vast marketplace of third-party software integrations.
SiteMinder
SiteMinder is a comprehensive hotel commerce platform that helps you manage room distribution, increase direct bookings, and process guest payments through a single, integrated cloud-based dashboard.
Quick Comparison
| Feature | Mews | SiteMinder |
|---|---|---|
| Website | mews.com | siteminder.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $99/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2006 |
| Headquarters | Prague, Czech Republic | Sydney, Australia |
Overview
Mews
Mews is a flexible hospitality cloud designed to help you move away from legacy systems and embrace modern, automated operations. You can manage every aspect of your property—from the front desk and housekeeping to finance and guest experiences—within a single, intuitive interface. The platform focuses on removing administrative friction, allowing your staff to spend more time engaging with guests rather than staring at screens.
You can transform the guest journey by offering online check-in, digital keys, and automated settlement of payments. Whether you run a boutique hotel, a large international chain, or a hybrid hostel, the software scales to meet your needs. By centralizing your data and connecting to hundreds of industry-specific apps, you gain a clear overview of your performance while providing a personalized experience for every visitor.
SiteMinder
SiteMinder is a central hub for your hotel business that simplifies how you sell, market, and manage your rooms online. Instead of manually updating multiple booking sites, you can sync your inventory across hundreds of channels like Booking.com, Expedia, and Airbnb in real-time. This ensures your availability is always accurate, helping you eliminate overbookings while reaching a global audience of travelers.
You can also transform your website into a high-converting sales tool with a built-in booking engine that processes direct, commission-free reservations. The platform provides clear insights into your performance and local market trends, allowing you to adjust your pricing strategies instantly. Whether you run a small boutique B&B or a large hotel chain, you can automate your daily operations and focus more on your guests.
Overview
Mews Features
- Mews Operations Streamline your front office and housekeeping tasks with a mobile-friendly dashboard that updates room statuses in real-time.
- Mews Payments Automate your entire payment process with secure, integrated processing that eliminates manual data entry and reduces chargebacks.
- Guest Journey Empower your guests with branded online check-in and check-out options to reduce lobby wait times and improve satisfaction.
- Mews Marketplace Connect your property to over 1,000 industry apps including POS, CRM, and revenue management systems with one-click integrations.
- Multi-Property Management Manage multiple locations from a single login, allowing you to standardize settings and view aggregated reporting across your portfolio.
- Mews Terminals Sync your physical card readers directly with your property management system to ensure every transaction is recorded accurately.
SiteMinder Features
- Channel Manager. Sync your room rates and availability across 450+ global booking channels instantly to prevent double bookings.
- Direct Booking Engine. Accept commission-free reservations directly on your website and social media pages with a mobile-optimized checkout.
- Hotel Business Intelligence. Monitor your competitors' pricing and analyze your distribution performance to make smarter, data-driven revenue decisions.
- SiteMinder Pay. Process guest payments and deposits securely within your dashboard while reducing the risk of credit card fraud.
- Metasearch Marketing. Boost your visibility on high-traffic sites like Google Hotel Ads and Trivago to drive more direct traffic.
- Guest Engagement. Automate personalized emails to your guests before and after their stay to improve satisfaction and loyalty.
Pricing Comparison
Mews Pricing
- Core property management features
- Mews Operations dashboard
- Integrated payment processing
- Online guest check-in
- Access to Mews Marketplace
- Standard reporting tools
- Everything in Pro, plus:
- Advanced automation rules
- Multi-property management tools
- Priority technical support
- Custom API access
- Enhanced data analytics
SiteMinder Pricing
Pros & Cons
Mews
Pros
- Modern and intuitive user interface
- Extensive library of third-party integrations
- Automated payment processing saves significant time
- Strong mobile functionality for floor staff
- Frequent updates and new feature releases
Cons
- Initial setup and configuration is complex
- Customer support response times can vary
- Higher price point than basic competitors
- Steep learning curve for advanced features
SiteMinder
Pros
- Massive library of over 450 global distribution channels
- Real-time inventory syncing prevents costly overbooking errors
- User-friendly interface makes daily rate updates very simple
- Reliable integration with most major property management systems
Cons
- Initial setup and mapping can be time-consuming
- Customer support response times vary by region
- Mobile app functionality is limited compared to desktop