Skilljar Reviews, Pricing, Features & Alternatives in 2026
Skilljar is an external learning management system designed to help companies onboard, train, and retain customers and partners through branded online training experiences and data-driven insights.
Skilljar is a specialized platform built specifically for external training, helping you turn your customers into power users. Unlike internal HR tools, it focuses on the unique needs of customer education, providing a branded environment where your users can access on-demand courses, live certifications, and self-paced learning paths. You can easily create a professional training portal that matches your brand identity without needing a developer.
The platform solves the challenge of customer churn by ensuring your users actually know how to use your product. You can track exactly how training impacts your bottom line by connecting learning data directly to your CRM. It is built for mid-market and enterprise companies that need to scale their education programs globally while maintaining a high-quality, seamless experience for their external partners and clients.
Screenshots & Interface
Key Features
Stop struggling with internal tools for customer training. Skilljar gives you a purpose-built platform to create, deliver, and measure the impact of your education programs. Here is how you can transform your customer onboarding experience:
Branded Training Portals
Create a fully customized learning site that matches your company's look and feel for a consistent user experience.
Course Management
Build and organize multimedia courses including videos, PDFs, and interactive quizzes to keep your learners engaged.
Certification Engine
Design and automate the delivery of professional certificates to reward your customers for mastering your software.
Live Event Integration
Manage your webinars and in-person training sessions alongside your on-demand content in one central calendar.
Data Analytics
Track learner progress and engagement levels with detailed reports that show you which content performs best.
E-commerce Tools
Sell your training courses or certifications directly through the platform with built-in payment processing and promo codes.
Integrations
Salesforce
Zendesk
Marketo
HubSpot
Zoom
GoToWebinar
Webex
Stripe
Slack
LinkedIn
Pricing Plans
Skilljar uses a custom pricing model tailored to your specific volume and feature requirements. You will need to contact their sales team for a personalized quote based on your expected number of active users and integration needs. This ensures you only pay for the scale and support your organization actually requires.
Pros & Cons
Based on feedback from customer education professionals on G2 and TrustRadius, here is what you should consider before choosing Skilljar:
Pros
Purpose-built specifically for external customer and partner training
Deep integrations with Salesforce and other major CRM platforms
Highly customizable interface allows for seamless brand alignment
Excellent customer success team provides proactive implementation support
Cons
Higher price point compared to general-purpose learning systems
Initial setup and customization can require significant time
Reporting interface can feel complex for new administrators
Who Should Use Skilljar?
Perfect for mid-market and enterprise software companies (200+ employees) that need to scale professional customer onboarding and certification programs.
Best for Company Sizes
mid-market
enterprise
Popular Industries
Our Verdict
Skilljar is a top-tier choice if you are serious about professionalizing your customer education. It moves beyond basic video hosting to provide a true enterprise-grade experience that connects your training efforts directly to business outcomes like retention and expansion.
While the custom pricing and setup time represent a significant investment, the specialized features for external users are far superior to standard HR-focused systems. You should choose this if you need a scalable, branded portal that integrates deeply with your existing sales and marketing tech stack.
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