Process Street
Process Street is a modern process management platform that helps you create, track, and automate core business workflows through interactive checklists to ensure your team follows consistent operating procedures.
Smartflow
Smartflow is a digital workflow and inspection platform that helps automotive repair shops eliminate paper-based processes and increase average repair orders through visual digital vehicle inspections.
Quick Comparison
| Feature | Process Street | Smartflow |
|---|---|---|
| Website | process.st | smartflowdevices.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2013 |
| Headquarters | San Francisco, USA | Cleveland, USA |
Overview
Process Street
Process Street is a simple way for you to manage your team's recurring checklists and procedures. Instead of static documents that sit in a folder, you get interactive workflows that guide your team through every step of a task. You can create rich documents with images, videos, and form fields to capture data as work happens, ensuring nothing falls through the cracks during complex operations.
You can use it for everything from employee onboarding and client setups to content approvals and safety inspections. The platform helps you maintain high standards by providing visibility into who is doing what and when. It scales with your needs, offering a free version for individuals and robust paid plans for teams that need advanced automation, conditional logic, and role-based permissions.
Smartflow
Smartflow is a digital workflow management tool designed specifically for automotive repair shops that want to modernize their service bays. You can replace messy paper inspections with professional digital reports that include photos, videos, and technician notes. This transparency helps you build trust with your customers by showing them exactly what needs to be fixed on their vehicle through their own smartphones.
The platform allows you to track every vehicle's progress through your shop in real-time, from check-in to final quality control. You can automate customer communications via text and email, ensuring they stay informed without your service advisors spending hours on the phone. It integrates directly with your existing shop management system to keep your data synchronized and your workflow moving efficiently.
Overview
Process Street Features
- Interactive Checklists Turn your static SOPs into live checklists where you can track progress and ensure your team follows every step.
- Conditional Logic Create truly dynamic workflows that automatically adapt and show or hide tasks based on the data you enter.
- Collaborative Approvals Streamline your decision-making by setting up single or multi-stage approval flows for any task or document.
- Data Capture Forms Collect structured data within your workflows using form fields, then sync that information directly to your other tools.
- Task Assignments Assign specific steps to different team members and set dynamic due dates to keep your projects on schedule.
- Workflow Automations Connect your processes to thousands of apps to trigger actions automatically and eliminate manual data entry.
Smartflow Features
- Digital Vehicle Inspections. Create professional inspection reports with photos and videos so you can show customers exactly why a repair is necessary.
- Two-Way Texting. Communicate with your customers instantly via SMS to send inspection results and get quick approvals for additional work.
- Real-Time Workflow Tablet. Track the status of every vehicle in your shop on a digital board to identify bottlenecks and manage technician efficiency.
- Automated Follow-ups. Schedule automatic reminders for deferred maintenance so you can bring customers back to your shop for future services.
- Technician Productivity Tracking. Monitor how long each job takes and identify coaching opportunities to help your team work faster and more accurately.
- Educational Content Library. Attach educational videos to your inspection reports to help your customers understand complex automotive systems and repair needs.
Pricing Comparison
Process Street Pricing
- 1 active workflow
- Unlimited pages
- Unlimited storage (5MB/file)
- Email support
- Standard templates
- Everything in Free, plus:
- Up to 5 members
- Unlimited workflow runs
- Conditional logic
- Stop tasks
- Role-based permissions
Smartflow Pricing
Pros & Cons
Process Street
Pros
- Intuitive interface makes creating complex workflows simple
- Conditional logic handles complicated business rules easily
- Strong integration capabilities with Zapier and Slack
- Excellent for maintaining consistency across remote teams
Cons
- Pricing can be high for very small teams
- Mobile app experience is less robust than desktop
- Steep learning curve for advanced automation features
Smartflow
Pros
- Significantly increases average repair order value through visual evidence
- Improves customer trust by providing transparent digital reports
- Reduces time spent on the phone explaining repairs
- Integrates well with major shop management systems
Cons
- Requires a cultural shift for technicians used to paper
- Initial setup and training period can be intensive
- Hardware costs for tablets add to the total investment