What is smartQED?
smartQED is a visual workspace software that enables your operations, support, and SRE teams to collaborate efficiently and solve incidents and problems up to 50% faster. It features Investigation Maps™ that organize causes, evidence, and actions visually, allowing multiple users to update simultaneously and automatically generate summary reports. The platform integrates AI-powered recommendations to jumpstart investigations by suggesting likely causes and solutions, reducing your mean time to resolution (MTTR).
With smartQED, you gain clear visibility into the progress of problem resolution, enhance knowledge reuse within your teams, and reduce dependency on linear textual communication like emails and notes. It supports teams in any domain handling root cause analysis, maintenance, and support workflows. By reducing incident resolution times and increasing team productivity, smartQED helps you minimize operational disruptions and revenue loss without requiring credit card signup for a free account or demo.
