Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing quotes, scheduling jobs, managing teams, and automating invoicing and customer payments.
Smart Service
Smart Service is a field service management software that integrates directly with QuickBooks to help you streamline scheduling, dispatching, and customer management for your service business.
Quick Comparison
| Feature | Jobber | Smart Service |
|---|---|---|
| Website | getjobber.com | smartservice.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $69/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1994 |
| Headquarters | Edmonton, Canada | Worthington, USA |
Overview
Jobber
Jobber gives you the tools to run your home service business from anywhere, whether you are in the office or out in the field. You can stop juggling paper files and spreadsheets by centralizing your customer information, job history, and schedules in one digital hub. The platform helps you professionalize your brand with branded quotes and automated follow-ups that help you win more work without extra effort.
You can manage your entire workflow from the initial customer request to the final payment. The software automates repetitive tasks like appointment reminders and invoice follow-ups, ensuring you get paid faster and keep your customers informed. It is designed specifically for industries like landscaping, HVAC, plumbing, and residential cleaning, providing a mobile-first experience that keeps your crew synced and your back office organized.
Smart Service
Smart Service is a comprehensive field service management tool designed specifically for businesses that rely on QuickBooks for their accounting. You can eliminate double data entry by syncing your customer records, work orders, and invoices directly with your existing accounting software. This integration ensures that your office and field teams stay on the same page without manual updates.
You can manage your entire operation from a single interface, from the initial service request to the final payment collection. The platform helps you optimize technician routes, track equipment history, and capture digital signatures in the field. Whether you run an HVAC, plumbing, or landscaping business, you can digitize your paperwork and speed up your billing cycle significantly.
Overview
Jobber Features
- Smart Scheduling Book jobs faster and route your crew efficiently with drag-and-drop scheduling and real-time map views of your team.
- Professional Quotes Send professional, branded quotes via text or email and allow your customers to approve them instantly through an online portal.
- Automated Invoicing Generate and send invoices in seconds after a job is complete, with automatic reminders for any overdue payments.
- Client Hub Give your customers a 24/7 self-service portal where they can approve quotes, check appointment times, and pay invoices online.
- Mobile App Track time, upload job site photos, and collect signatures directly from your smartphone while you are working in the field.
- On-site Payments Get paid the moment you finish a job by taking credit card payments directly through the mobile app or card reader.
Smart Service Features
- QuickBooks Integration. Sync your customers, items, and employees with QuickBooks in real-time to eliminate repetitive data entry and errors.
- Visual Scheduling. Drag and drop appointments onto a digital calendar to assign jobs to your technicians based on their availability.
- Mobile App. Send work orders directly to your technicians' mobile devices so they can access job details and customer history.
- Route Optimization. Plan the most efficient paths for your drivers to reduce fuel costs and increase the number of daily stops.
- Digital Work Orders. Create and update service tickets electronically to ensure your field staff always has the latest project information.
- Customer Management. Maintain a complete database of service history, equipment details, and contact information for every client you serve.
Pricing Comparison
Jobber Pricing
- 1 user
- Unlimited clients
- Quoting and invoicing
- Online payments
- Jobber mobile app
- Customer support
- Up to 5 users
- Everything in Core, plus:
- Automated reminders
- Online booking
- Job forms and checklists
- GPS waypoint tracking
Smart Service Pricing
Pros & Cons
Jobber
Pros
- Intuitive mobile app for field crews
- Professionalizes customer communication with branded portals
- Significantly reduces time spent on invoicing
- Easy-to-use drag and drop scheduling board
- Reliable automated text and email reminders
Cons
- Initial setup takes time for complex businesses
- Higher tiers are expensive for small teams
- Limited customization for specific industry forms
- Reporting features could be more granular
Smart Service
Pros
- Seamless real-time synchronization with QuickBooks Desktop and Online
- Eliminates manual data entry between field and office
- Robust customer history tracking for better service
- Highly responsive and helpful technical support team
Cons
- Initial setup and configuration can be time-consuming
- Mobile app interface feels dated to some users
- Requires a stable internet connection for real-time syncing