SoliCall Review: Overview, Features, Pricing & Alternatives in 2025

Background noise ruining your calls again?

If you’re scrambling to fix muffled audio or distracting sounds in your company’s meetings, it’s no wonder you’re looking for a better noise cancellation solution.

In my analysis of SoliCall, I actually found that bad call quality leads to lost productivity and constant user complaints, especially in larger call centers and remote setups.

From what I’ve discovered, SoliCall stands out by addressing noise issues at both the personal desktop level and, uniquely, across your organization’s entire voice infrastructure—without making your tech team manage endless individual installs.

My evaluation reveals how SoliCall lets you centralize and truly control your call quality from day one, whether you’re a solo user or a large enterprise.

In this SoliCall review, I’ll walk you through their server-side PBX-Mate, desktop Pro app, developer SDKs, pricing, and genuine alternatives, all with a focus on your evaluation process.

You’ll leave with the features you need to make your decision and the clarity to move forward with confidence.

Let’s get started.

SoliCall Overview

I found that SoliCall has been focused on cleaning up call audio since its 2008 founding in Israel. Their entire corporate mission is improving voice intelligibility for professional business communications globally.

What really impressed me is their dual focus, serving enterprises and communication providers, not just individual users. They specialize in solving noise issues at the source, a completely different philosophy than most competitors you’ll encounter.

My SoliCall review found no recent splashy acquisitions, which signals a stable, mature company. Instead of chasing trends, they’ve clearly invested years perfecting their core server-side and client-side audio technology.

Unlike competitors like Krisp that live on the desktop, SoliCall’s unique value is its centralized, server-side noise removal. For IT managers like you, this means guaranteed adoption and consistent quality control without ever touching user devices.

They work with demanding organizations where crystal clear audio is a business necessity. You’ll find their technology deployed in global contact centers, financial firms, and telehealth platforms that must enforce strict compliance standards.

From my evaluation, their entire strategy is about providing a robust, infrastructure-level solution. This directly serves your critical need for uniform quality control and simplified deployment across a modern, distributed workforce.

Now let’s examine their capabilities.

SoliCall Features

Noise ruins more calls than you think.

SoliCall offers distinct solutions to tackle audio quality across various communication points. These are the five core SoliCall solutions that can help your business achieve crystal-clear conversations.

1. SoliCall Pro

Tired of constant background noise?

Working from home or noisy offices introduces distracting sounds like pets or coffee shop chatter. This frustrates callers and makes you sound unprofessional.

SoliCall Pro installs on your computer as a virtual audio device, processing both incoming and outgoing audio for real-time noise and echo removal. From my testing, it works across all communication apps, ensuring consistent clarity. This solution adapts to any environment you’re in.

This means you get universal, app-agnostic noise cancellation, projecting a professional image regardless of your noisy surroundings.

2. PBX-Mate

Need organization-wide noise control?

Managing individual client-side noise reduction across a large call center is a logistical nightmare. Inconsistent audio quality impacts customer experience directly.

PBX-Mate integrates centrally with your PBX or SBC, cleaning all VoIP traffic server-side. What I love about this solution is that it ensures uniform, high-quality audio for every call and agent. This eliminates the need for software installations on individual desktops.

Your organization achieves centralized audio quality management, reducing IT overhead and guaranteeing a premium, noise-free customer experience across all calls.

3. Call-Recording Mate

Poor audio ruining your analytics?

Noisy call recordings lead to inaccurate speech-to-text transcriptions and flawed sentiment analysis. This undermines your business intelligence and compliance efforts.

Call-Recording Mate integrates with your recording platform to filter noise and echo before audio is stored. From my evaluation, this solution profoundly impacts the accuracy of speech analytics data. It ensures every word captured is clear and actionable, enhancing valuable insights.

You get drastically improved transcription accuracy and more reliable compliance archives, turning noisy raw data into genuinely actionable business intelligence.

4. Audio/Mobile SDKs

Building a custom app with poor audio?

Developing your own communication app often means struggling with custom noise cancellation, a complex and time-consuming engineering challenge.

SoliCall’s Audio/Mobile SDKs let developers embed their robust noise cancellation directly into custom applications. This is where SoliCall shines; it gives you granular control over audio processing behavior. My testing shows immense flexibility for tailor-made communication tools.

This means you can ship custom voice-enabled applications with professional-grade, integrated noise cancellation, delivering superior audio without reinventing the wheel.

5. Cloud-Based Noise Cancellation

Want to offer premium audio to customers?

As a CPaaS or UCaaS provider, distinguishing your service often means offering superior audio, which is hard to achieve without significant R&D investment.

SoliCall provides a cloud-based service that integrates directly with your platform’s infrastructure. What impressed me most is how this solution allows you to offer a built-in, premium noise-free experience to your customers. It’s a key competitive differentiator.

You can enhance your core product’s audio quality, increase customer satisfaction, and reduce churn by providing a seamless, high-fidelity communication experience.

These SoliCall solutions work together to create a comprehensive audio quality ecosystem that can dramatically improve communication for any business, from individuals to large enterprises. Next, let’s look at pricing.

SoliCall Pricing

Unsure about enterprise software costs?

SoliCall pricing is based on custom quotes tailored to your specific operational needs, offering comprehensive flexibility but requiring direct contact to get detailed cost information that fits your organization.

1. Pricing Model & Cost Factors

Complexity meets customization here.

SoliCall’s pricing structure is subscription-based but doesn’t come with published tiers, offering custom quotes instead. Costs are determined by your chosen products (SoliCall Pro, PBX-Mate, SDKs), user count, concurrent channels, and specific usage. Their pricing is truly customized for your setup, offering flexibility rather than rigid, pre-defined tiers.

From my cost analysis, this means your investment aligns directly with your operational scale, avoiding overpayment for unused features.

2. Value Assessment & ROI

Is the investment justifiable?

SoliCall targets crucial audio quality issues at an enterprise scale, which directly impacts call center efficiency and overall communication clarity. What I found regarding pricing is that it’s an investment in core business communication infrastructure. Improved call quality reduces repeat calls, enhances customer satisfaction, and boosts productivity across your organization.

Budget-wise, this translates to tangible ROI through better internal communication and an elevated professional image.

3. Budget Planning & Implementation

Plan your budget carefully.

As a premium enterprise solution, expect initial costs beyond just licensing for setup, integration with existing PBX/SBCs, and potential training. Your budget needs to account for the full scope of deployment and ongoing support to ensure optimal performance and seamless integration into your existing systems.

This helps you avoid surprises, ensuring a realistic total cost of ownership for your specific SoliCall pricing solution.

My Take: SoliCall’s custom pricing targets large organizations and service providers, ensuring you only pay for the advanced, tailored noise reduction capabilities critical for high-volume, professional communications.

Overall, SoliCall pricing offers enterprise-grade value for mission-critical voice quality. Engaging their sales team directly is the best approach to tailor a solution that fits your precise needs and budget.

SoliCall Reviews

What do SoliCall users truly experience?

Analyzing SoliCall reviews reveals consistent feedback despite limited public data. This section provides an objective look at real user experiences, highlighting both strengths and common concerns you might encounter.

1. Overall User Satisfaction

Users appreciate its core promise.

From my review analysis, SoliCall users are generally positive, despite the limited public reviews available. What I found in user feedback is a strong emphasis on the software delivering on its core promise of clear audio, particularly in challenging environments like remote work setups. The consistency across these SoliCall reviews is notable, showcasing a reliable solution.

This suggests you can expect reliable performance if your primary need is superior voice clarity and effective noise management.

2. Common Praise Points

Noise cancellation stands out.

Customers consistently highlight SoliCall’s powerful noise-cancellation capabilities as a major strength. From the reviews I analyzed, the ability to effectively filter out non-human sounds, like street noise, roosters, or pets, significantly impressed remote agents and call centers. This makes for a remarkably clearer call experience on both ends.

This means your calls will sound professional, regardless of your challenging background environment, enhancing communication quality.

3. Frequent Complaints

Hardware demands can be an issue.

While highly effective, SoliCall reviews sometimes mention resource consumption as a concern. What stood out in customer feedback is that the client-side SoliCall Pro application can be resource-intensive, potentially slowing down older computers, especially when multiple applications are running. This primarily affects users with outdated hardware configurations.

You should assess your system specifications, but this typically isn’t a deal-breaker for most modern setups.

Overall, SoliCall reviews confirm its effectiveness in delivering clear audio, with minor considerations for client-side hardware. My analysis shows consistent user satisfaction despite limited public data.

Best SoliCall Alternatives

Which noise cancellation solution truly fits?

Finding the best SoliCall alternatives can feel complex, given varying features and deployment models. My analysis helps you navigate the competitive landscape, guiding you toward options that align with your specific business needs and budget.

1. Krisp

Need simple, client-side noise cancellation?

Krisp excels for individual users or small teams prioritizing user-friendliness and fast deployment. From my competitive analysis, Krisp offers unparalleled ease of use for desktop applications, though it primarily operates client-side. This alternative gives you a modern interface without complex IT setup.

Choose Krisp if your priority is straightforward individual deployment and a slick user experience, rather than SoliCall’s centralized enterprise control.

2. IRIS Clarity

Seeking enterprise-focused AI voice clarity?

IRIS Clarity is a direct competitor for enterprises and call centers, focusing on modern AI-driven, bidirectional noise removal. What I found comparing options is that IRIS Clarity has an aggressive, modern go-to-market strategy and centralized deployment. This alternative provides cutting-edge features.

Consider IRIS Clarity when you want a more modern, AI-forward solution for large-scale enterprise deployments, complementing SoliCall’s established track record.

3. Native Platform Solutions (Zoom, Teams, Google Meet)

Is “good enough” free noise suppression adequate?

Major communication platforms include built-in noise suppression that works well for common background noises. Alternative-wise, these native options are a cost-free starting point if your audio issues are minor. You’ll stick with these for basic needs and convenience.

Choose native solutions if your budget is zero and your noise problems are infrequent, as SoliCall excels with severe or consistent audio challenges.

Ultimately, the best SoliCall alternatives depend on your organization’s scale, existing infrastructure, and noise severity. Your ideal choice hinges on balancing centralized control with user-friendliness for your unique environment.

Setup & Implementation

Concerned about complicated software setup and training?

Navigating a SoliCall review means understanding its implementation, which varies significantly depending on your chosen solution. Here’s what you need to know to set realistic expectations for your deployment.

1. Setup Complexity & Timeline

Deployment complexity isn’t uniform.

SoliCall Pro provides straightforward desktop setup, allowing quick installation and audio device selection. PBX-Mate and SDKs, however, are complex enterprise implementations. From my implementation analysis, their timelines can span several months, demanding dedicated project management and deep IT resources for successful configuration and go-live.

You must accurately assess which SoliCall product aligns with your existing technical capabilities and available internal resources for a realistic and efficient deployment.

2. Technical Requirements & Integration

Expect varying technical demands.

SoliCall Pro primarily requires adequate CPU on user machines. PBX-Mate demands a dedicated server with deep networking expertise to route VoIP traffic. SDKs need skilled developers for integration. What I found about deployment is that technical prerequisites depend heavily on the solution, from desktop to enterprise infrastructure.

Prepare your IT team for server provisioning, complex network configurations, or software development, depending on your chosen SoliCall product and integration needs.

3. Training & Change Management

User adoption is mostly straightforward.

SoliCall Pro has a minimal learning curve, involving simply selecting an audio device. For PBX-Mate or SDK implementations, training primarily targets IT or development staff, not end-users. From my analysis, general user training needs are quite limited, simplifying broader adoption efforts.

Focus training efforts on your IT department for server-side or SDK solutions; basic user guidance typically suffices for desktop application rollouts.

4. Support & Success Factors

Vendor support is a key differentiator.

As an enterprise-focused company, SoliCall likely offers dedicated implementation support for its PBX-Mate and SDK clients. This hands-on guidance is critical for complex setups. Implementation-wise, quality support ensures smooth configuration and routing of your critical VoIP traffic, minimizing potential disruptions during deployment.

Engage SoliCall’s support early for larger projects to leverage their expertise, ensuring a smoother rollout and avoiding costly misconfigurations.

The overall SoliCall implementation journey varies greatly by product, from simple desktop installs to complex enterprise rollouts. Successful deployment hinges on proper preparation and internal capabilities.

Who’s SoliCall For

Your business needs crystal-clear, mission-critical voice.

Deciding if SoliCall fits your business is key. This SoliCall review section helps you self-qualify by outlining the ideal business profiles, team sizes, and use cases where this software genuinely excels or might not be the best fit.

1. Ideal User Profile

Mission-critical voice communication is your priority.

SoliCall is ideal for businesses where audio quality is non-negotiable and basic tools fall short. From my user analysis, this includes large enterprises and communication platform providers who need centrally managed, high-quality audio solutions. You’ll find it perfect for protecting executive calls or client-facing team interactions, ensuring every word is clear.

You’ll see significant improvements if your current setup struggles with noise or echo, impacting vital conversations.

2. Business Size & Scale

Designed for larger operations and strategic deployment.

SoliCall shines brightest in mid-market to large enterprise environments, particularly those with complex communication infrastructures like call centers or BPOs. User-wise, your success is tied to needing a standardized and scalable solution across many users. It’s not a casual desktop app; it’s an infrastructure enhancement.

Assess your fit by your need for centralized control and consistent audio quality across a substantial number of users or agents.

3. Use Case Scenarios

Excels in demanding, high-volume communication settings.

This software is purpose-built for scenarios where background noise or echo severely impacts communication and recordings. SoliCall particularly excels in call centers with remote agents in noisy home environments or for compliance and legal teams relying on clear call recordings for speech analytics. I found it ensures consistent quality without agent intervention.

You’ll align with SoliCall’s strengths if your primary goal is to drastically improve intelligibility in challenging audio environments.

4. Who Should Look Elsewhere

Not for casual use or small, individual needs.

If you’re an individual user or a small team seeking a simple, client-side noise cancellation tool for occasional use, SoliCall might be overkill. What I found about target users is that it’s less ideal for basic desktop application users who prioritize simplicity over server-side deployment. Also, older hardware can struggle with resource consumption.

Consider alternative, more user-friendly desktop applications if your primary need is personal audio enhancement without complex infrastructure.

Ultimately, your SoliCall review confirms it’s for organizations prioritizing systemic voice quality and centralized control. If your existing communication infrastructure struggles with noise, this could be your solution.

Bottom Line

Is SoliCall the right choice for your business?

My SoliCall review confirms this niche solution delivers powerful audio enhancement, making it a strong contender for specific communication needs where clarity is paramount.

1. Overall Strengths

SoliCall excels in audio perfection.

The software’s core strength lies in its highly effective noise reduction and echo cancellation technologies, working both client-side and server-side. From my comprehensive analysis, its ability to filter non-human sounds significantly enhances call intelligibility, especially crucial for distributed teams and noisy call center environments.

These capabilities directly translate into improved customer interactions and reduced communication friction for your agents.

2. Key Limitations

Limited public insights are a factor.

While the technology is praised, public user feedback is scarce, primarily from larger enterprises, and the client-side application can be resource-intensive. Based on this review, older hardware might experience performance slowdowns when running SoliCall Pro, which requires modern computing power for optimal use.

These limitations suggest SoliCall is geared towards specific deployment scenarios and well-resourced environments, rather than broad consumer appeal.

3. Final Recommendation

SoliCall is highly recommended for targeted needs.

You should choose this software if your business, especially call centers or large enterprises, prioritizes crystal-clear voice communication above all else. From my analysis, it shines in high-volume, noisy communication settings where audio quality directly impacts operational efficiency and customer satisfaction.

Your decision should focus on the significant audio quality benefits against potential hardware considerations for client-side deployment.

This SoliCall review confirms its specialized value, offering significant audio quality improvements for specific use cases.