Speech Analytics Software

Speech analytics software helps you unlock insights from your voice data by analyzing calls, meetings, and customer interactions. With this, you can identify trends, emotions, and pain points to enhance customer experience and boost team performance. In this category, you’ll find tools that transcribe conversations, detect keywords, and provide sentiment analysis. You'll be able to improve training, compliance, and decision-making based on real-time, actionable speech insights.

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Showing 1-10 of 10 products

Versadial Solutions

Speech Analytics Software

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Versadial provides scalable call recording software and quality management tools to help you capture, archive, and analyze communications across analo

Cisco Avaya Mitel ShoreTel
Starting at Custom Pricing

CallMiner Eureka

Speech Analytics Software

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CallMiner Eureka is a conversation analytics platform that uses AI to analyze customer interactions across multiple channels, providing you with actio

Salesforce Microsoft Teams Zoom Amazon Connect
Starting at Custom Pricing

Observe.AI

Speech Analytics Software

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Observe.AI is a conversation intelligence platform that uses artificial intelligence to help you analyze customer interactions, improve agent performa

Salesforce Zendesk Talkdesk Five9
Starting at Custom Pricing

Verint

Speech Analytics Software

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Verint is a customer engagement platform that uses specialized AI to automate interactions and provide deep insights across contact centers, digital c

Salesforce Microsoft Teams Zoom ServiceNow
Starting at Custom Pricing

Gong

Speech Analytics Software

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Gong is a revenue intelligence platform that uses artificial intelligence to capture and analyze customer interactions across phone, email, and video

Salesforce HubSpot Zoom Microsoft Teams
Starting at Custom Pricing

Balto

Speech Analytics Software

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Balto provides real-time guidance for contact center agents by analyzing conversations as they happen to provide instant prompts, checklists, and comp

Salesforce Five9 RingCentral Genesys
Starting at Custom Pricing

Invoca

Speech Analytics Software

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Invoca is a conversation intelligence platform that uses AI to track and analyze phone calls, helping you connect offline conversions to your digital

Salesforce Google Ads Google Analytics Microsoft Advertising
Starting at Custom Pricing

Convin

Speech Analytics Software

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Convin is an AI-driven conversation intelligence platform that records, transcribes, and analyzes sales calls to uncover actionable insights, improve

Salesforce HubSpot Zoom Microsoft Teams
Starting at Custom Pricing

Talkdesk

Speech Analytics Software

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Talkdesk is a cloud-based contact center platform that uses artificial intelligence to help you automate customer service processes and deliver person

Salesforce Zendesk Slack Microsoft Teams
Starting at $75/month

Genesys Cloud CX

Speech Analytics Software

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Genesys Cloud CX is an all-in-one contact center solution that unifies customer and agent experiences across phone, email, chat, and social media thro

Salesforce Microsoft Teams Zendesk ServiceNow
Starting at $75/month
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