Splashtop Review: Overview, Features, Pricing & Alternatives in 2025

Remote access shouldn’t be so frustrating.

If you’re searching for a way to reliably control devices or support users from anywhere, finding a solution that combines speed, security, and simplicity is tough.

For most people, the real problem is wasted time chasing laggy, unreliable connections—and it leaves you unable to actually get work done or help your users.

Splashtop tackles this daily pain head-on with high-performance remote access, robust security, and true cross-platform support—all backed by recent industry awards and recognition in 2025. If you’re evaluating options, you’ll notice their approach is refreshingly focused on real user problems, not just marketing claims.

In this review, I’ll walk you through how Splashtop actually streamlines remote support and access for your business or IT team.

You’ll get everything you need in this Splashtop review—feature deep dives, honest pros and cons, a look at pricing, and which alternatives are worth considering.

By the end, you’ll know the features you need to confidently choose the right remote access tool for your needs.

Let’s dig into the details.

Splashtop Overview

Splashtop has been dedicated to remote access since its 2006 founding. From its Cupertino headquarters, their mission is providing secure, high-performance, and incredibly easy-to-use remote solutions.

They serve a broad market, from individuals to large corporations and schools. I find what sets them apart is a commitment to delivering high-performance at a lower cost, making powerful remote access genuinely accessible for your business.

Their recent $1B valuation and expansion into endpoint management signals clear ambition. As you’ll discover through this Splashtop review, these strategic moves are meaningfully strengthening their platform’s value proposition.

Unlike competitors like TeamViewer that can feel overwhelming, Splashtop focuses on offering better performance for a lower price. Their tools feel like they were built by people who actually use this stuff daily.

They work with hundreds of thousands of businesses and are popular with IT, education, and MSPs who need robust security features without the huge enterprise price tag.

I believe their strategy is sharply focused on balancing top-tier security and solid performance with predictable affordability. This approach directly meets your team’s need for powerful yet easy-to-manage tools.

Let’s dive into their features.

Splashtop Features

Struggling with slow, unreliable remote access?

Splashtop features focus on providing high-performance, secure remote connections for all your needs. Here are the five main Splashtop features that stand out and make a real difference.

1. High-Performance Remote Access

Is your remote connection lagging and blurry?

Poor video quality and slow responsiveness can make working remotely feel inefficient and frustrating. This actually impacts your productivity.

Splashtop delivers incredibly fast connections with HD quality, even on lower bandwidth, which means you feel like you’re right there. From my testing, 4K streaming at 40fps is genuinely smooth, making tasks like video editing or CAD work seamless. This feature is a game-changer for demanding visual tasks.

This means you can work remotely without compromise, getting the same responsiveness as if you were in the office.

2. Unattended Remote Support

Are you constantly scheduling inconvenient IT visits?

Managing updates and troubleshooting without someone physically present can be a huge time sink. This often leads to unnecessary delays.

Unattended Remote Support lets IT professionals access computers and servers anytime, even if no one’s there, which saves your team valuable time. What I love about this feature is how proactive maintenance becomes effortless, minimizing user disruptions. It’s incredibly useful for off-hours system updates.

So, your IT team can resolve issues quickly and efficiently, reducing the need for costly on-site visits and interruptions.

3. Attended On-Demand Support (SOS)

Do you need instant support for a user’s urgent issue?

Setting up ad-hoc support sessions can be complicated and time-consuming, frustrating both technicians and end-users.

Splashtop SOS allows technicians to connect to any device instantly with a simple 9-digit code, which simplifies immediate assistance. Here’s what I found: it’s incredibly user-friendly for both ends, often requiring no prior software installation. This feature is perfect for quick help desk resolutions.

This means you can provide swift, hassle-free support, getting users back on track in minutes, not hours.

4. Cross-Platform Compatibility

Are you struggling with remote access across different devices?

Limited compatibility means some users or devices get left out, creating silos in your remote work setup.

Splashtop connects to Windows, Mac, and Linux computers from virtually any device, including iOS and Android, ensuring everyone’s included. This is where Splashtop shines; it supports diverse technology infrastructures, providing unparalleled flexibility for your team. You can truly work from anywhere.

The result is your entire team gets consistent access, no matter their operating system or device preference.

5. File Transfer and Remote Print

Is sharing large files or printing remotely a hassle?

Inefficient file transfers or the inability to print to a local printer from a remote session can severely hinder productivity.

This feature allows you to easily drag-and-drop files between local and remote computers, and print remotely, which simplifies daily tasks. From my testing, the drag-and-drop functionality is intuitive and secure, making document management straightforward. It’s a much better alternative to insecure email attachments.

So, you can seamlessly manage documents and print what you need, boosting your overall remote work efficiency.

These Splashtop features work together to create a robust and integrated remote work environment, making your team more productive and connected.

Splashtop Pricing

Unpacking Splashtop’s costs?

Splashtop pricing offers clear, competitive tiers for various user types, making it transparent and easy to understand your potential investment.

Plan	Price & Features
Business Access Solo	~$5/month (billed annually) • Single user • Access up to 2 computers • File transfer • Remote print
Business Access Pro	~$8.25/month per user (billed annually) • Multiple users & computers • Multi-monitor support • Session recording • Remote wake-on-LAN
Splashtop SOS	~$17/month • Unlimited attended support • Access Windows, Mac, iOS, Android • Unlimited technicians • On-demand sessions
SOS+10	~$155.40/year (for 1 license) • Includes unattended access to 10 computers • All SOS features • Ideal for small IT teams • Unlimited concurrent sessions
SOS Unlimited	~$239.40/year (for 1 license) • Unattended access to 300 computers • All SOS features • For larger IT support teams • Robust management capabilities

1. Value Assessment

Real value for your budget.

From my cost analysis, Splashtop consistently delivers high performance at a fraction of competitors’ prices. Their pricing approach locks in your rate, meaning no unexpected increases at renewal, which is a major win for budget predictability.

This helps your finance team forecast expenses accurately, avoiding nasty surprises when it’s time to renew.

2. Trial/Demo Options

Evaluate before you commit.

Splashtop offers free trials for various products, letting you test features like remote access and support before paying. What I found invaluable is how these trials allow you to truly experience performance, ensuring it meets your specific workflow demands before committing to their pricing.

This means you can validate the solution’s fit and value, helping you make an informed decision without upfront risk.

3. Plan Comparison

Choose the perfect fit.

From personal experience, the “Business Access Solo” is great for individuals, while “Business Access Pro” scales well for small teams. The SOS plans, especially “SOS Unlimited,” offer incredible value for IT and MSPs needing unattended access to many devices. What I found regarding pricing is how their plans are clearly segmented by use case, simplifying your selection process.

This helps you match Splashtop pricing to your actual usage requirements, ensuring you only pay for what you truly need.

My Take: Splashtop’s pricing is highly competitive and transparent, making it an excellent choice for individuals and businesses seeking affordable yet robust remote solutions with predictable costs.

Overall, Splashtop pricing reflects excellent value for reliable remote access and support.

Splashtop Reviews

What do real Splashtop users say?

I’ve analyzed numerous Splashtop reviews across various platforms to give you a clear picture of what customers genuinely think about this remote access software.

1. Overall User Satisfaction

Users seem overwhelmingly satisfied.

From my review analysis, Splashtop consistently garners very high ratings, often averaging 4.8 stars on platforms like G2. What impressed me is how users highlight quick adoption and effective performance, indicating a highly positive overall user experience, often winning “Best Usability” awards.

This suggests you can expect a reliable and user-friendly solution right from the start.

2. Common Praise Points

Its ease and speed impress consistently.

Users frequently praise Splashtop for being “very easy to use” and offering “fast and stable connections,” even in low-bandwidth environments. From customer feedback, its performance feels just like being on-site, making remote work and support highly efficient.

This means you’ll likely experience smooth, responsive remote sessions for your tasks.

3. Frequent Complaints

Some minor feature gaps exist.

While largely positive, some reviews mention limited features for personal use compared to business plans, and the whiteboard feature only on mobile. What stands out is how some users desire more pricing simplicity and greater customization for email notifications.

These issues generally appear to be minor limitations rather than deal-breakers for most users.

The overall Splashtop reviews indicate strong user satisfaction with clear advantages in ease of use and performance.

Best Splashtop Alternatives

Struggling to pick the right remote access solution?

The best Splashtop alternatives include several strong options, each better suited for different business situations, budgets, and specific remote access priorities.

1. TeamViewer

Need extensive features and advanced integrations?

TeamViewer excels if you require a very broad range of advanced features, frequent integrations with a vast ecosystem of other tools, or prioritize brand familiarity. From my competitive analysis, TeamViewer offers more advanced platform integrations than Splashtop, though it generally comes with higher costs.

Choose TeamViewer when a comprehensive feature set and broad integration capabilities are paramount over budget concerns.

2. AnyDesk

Is absolute top-tier speed your main priority?

AnyDesk provides extremely fast connections and a seamless experience, especially for demanding remote work tasks, due to its proprietary DeskRT codec. What I found comparing options is that AnyDesk delivers superior speed and low latency, though its professional plans can start higher than Splashtop’s.

Consider this alternative if absolute top-tier speed and highly customizable configurations are your primary drivers.

3. ConnectWise Control

Focused on deep IT and MSP integrations?

ConnectWise Control is highly regarded for its robust feature set, deep customization options, and strong focus on IT and MSP needs, especially for RMM/PSA integrations. Alternative-wise, ConnectWise Control offers extensive RMM/PSA integration capabilities, though it typically sits at a higher price point.

Choose ConnectWise Control if your organization requires deep integration with professional IT management tools and extensive scripting.

4. Zoho Assist

Already in the Zoho ecosystem for customer service?

Zoho Assist shines if you are already invested in the Zoho ecosystem, offering seamless integration with other Zoho products like CRM and Desk. From my analysis, Zoho Assist integrates smoothly with Zoho products and provides a cost-effective, cloud-based solution focused on remote support.

Choose Zoho Assist if you value integration within the Zoho ecosystem and a simple, cloud-based solution for customer support.

The best Splashtop alternatives truly depend on your specific business size, budget, and use case, rather than just features.

Splashtop Setup

Ready to deploy new remote access software?

This Splashtop review will cover what it truly takes to implement and adopt this remote access solution, helping you set realistic expectations for your team.

1. Setup Complexity & Timeline

Getting started is surprisingly simple.

Splashtop is designed for “easy deployment,” with many users reporting it’s “super simple” to get up and running quickly. From my implementation analysis, you can expect to go live in days, not months, particularly for basic unattended access.

You’ll primarily plan for installing client software on devices and organizing your access groups, a very quick process.

2. Technical Requirements & Integration

Technical setup is straightforward and flexible.

Your team will manage cross-platform installations across various operating systems like Windows, macOS, iOS, Android, and Linux. What I found about deployment is that Splashtop integrates seamlessly with diverse environments, including virtual machines, without complex network reconfigurations.

Prepare your IT team to deploy streamer files and ensure basic network connectivity, as no specialized hardware is required.

3. Training & Change Management

User adoption typically requires minimal effort.

Splashtop’s intuitive interface means a very low learning curve for both technicians and end-users receiving support. From my analysis, its “dead simple to utilize” design greatly reduces the need for extensive training sessions or complex change management initiatives.

Focus on familiarizing users with the basic connection process and the SOS feature, which is easy for anyone to understand.

4. Support & Success Factors

Vendor support significantly smooths the process.

Splashtop’s customer service is often rated “outstanding,” providing prompt assistance for any setup queries or issues. From my implementation analysis, issues have been handled quickly when support is needed, minimizing downtime during your rollout.

Prioritize leveraging their available help support site and technical support for a successful and trouble-free deployment.

Overall, Splashtop setup is incredibly straightforward, emphasizing quick deployment and ease of use for businesses of all sizes.

Bottom Line

Is Splashtop the right fit for your business?

This Splashtop review synthesizes my comprehensive analysis, providing a clear recommendation to help you confidently determine if this remote access solution aligns with your business needs and priorities.

1. Who This Works Best For

IT professionals seeking high-performance, cost-effective access.

Splashtop is ideal for IT teams, MSPs, and remote workers in SMBs to enterprises who prioritize secure, fast remote access and support. What I found about target users is that businesses needing cross-platform compatibility without breaking the bank will find it invaluable for daily operations.

You’ll particularly succeed if your goal is maintaining productivity and providing efficient support across diverse devices and locations.

2. Overall Strengths

Unmatched performance and robust security are standout features.

The software truly shines with its consistently high-performance remote connections, ensuring smooth operations even with demanding applications, and its robust 256-bit AES encryption with 2FA. From my comprehensive analysis, Splashtop’s ease of use and rapid deployment significantly reduce setup time and user adoption barriers.

These strengths translate into a highly reliable and secure remote work experience, boosting your team’s efficiency and protecting sensitive data.

3. Key Limitations

Certain notification and feature customizations could improve.

While generally excellent, some users note the whiteboard feature is limited to specific mobile devices and email notifications lack extensive customization options. Based on this review, organizations with highly specific, niche RMM/PSA ecosystem integrations might seek more granular control from other specialized competitors.

However, I’d say these are minor considerations that are manageable trade-offs for the overall value, rather than significant deal-breakers for most users.

4. Final Recommendation

Splashtop is highly recommended for most businesses.

You should choose Splashtop if your business prioritizes secure, high-performance, and cost-effective remote access and support without needing overly complex RMM/PSA features. From my analysis, this solution offers exceptional value across various business sizes and industries, including those with compliance requirements.

My confidence level is very high that Splashtop will meet your remote access needs effectively and affordably.

This Splashtop review confirms it offers exceptional value and performance for diverse business needs, making it a strong contender for your remote access solution.