Getting reviews shouldn’t be this complicated.
If you’re running an e-commerce store, you know how tough it is to actually collect high-quality customer reviews—and even harder to use them for building trust and boosting sales.
Here’s the reality: fewer reviews means less trust and lost sales every single day, leaving you second-guessing your store’s credibility against competitors.
I’ve dug deep into Stamped’s unified review, loyalty, and UGC platform to see how it fixes this problem with AI-driven insights, streamlined integrations, and hands-on customization—especially for small and growing shops aiming to convert better.
In this review, I’ll break down how Stamped makes collecting and using reviews simple so your store can boost both customer trust and repeat purchases.
You’ll learn everything from core features (like review widgets, visual UGC, loyalty programs) to pricing, setup tips, and which Stamped competitors are truly worth considering—all in this Stamped review to help your decision.
By the end, you’ll know the features you need to confidently decide if Stamped is what your store’s been missing.
Let’s dive in.
Quick Summary
- Stamped is an e-commerce marketing platform that helps your team collect and showcase customer reviews and run loyalty programs.
- Best for small to mid-sized e-commerce businesses wanting to boost trust and repeat sales.
- You’ll appreciate its ease of use, strong customization options, and responsive customer support.
- Stamped offers tiered pricing including a free plan, with monthly and annual billing and discounts for annual commitments.
Stamped Overview
Stamped’s core mission is helping e-commerce stores build essential credibility with their audience. Based out of Vancouver, they’ve been empowering online merchants with these tools since 2011.
I find they are an ideal fit for growing direct-to-consumer brands that need sophisticated marketing automation. They specialize in combining reviews and loyalty without the hefty enterprise-level costs or the typical operational complexity.
Their major 2021 acquisition by WeCommerce was a huge vote of confidence in their platform. You can see the impact of that investment as we go through this Stamped review.
Unlike sprawling platforms like Yotpo, which can feel bloated, Stamped zeroes in on an integrated reviews and loyalty suite. This focus makes the tool feel less overwhelming and more intuitive for your daily tasks.
They work with thousands of small and mid-sized businesses, particularly on Shopify, that are actively scaling and need to establish social proof and a strong community quickly.
From my analysis, their current strategy is to own the trust marketing space for growing brands. By tightly linking authentic reviews to a compelling loyalty program, they give you a clear path to boosting customer lifetime value.
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Now let’s examine their core capabilities.
Stamped Features
Struggling to build trust and boost repeat purchases?
Stamped features provide an integrated suite focused on reviews and loyalty, designed to help e-commerce businesses drive growth. Here are the five main Stamped features that transform customer engagement.
- 🎯 Bonus Resource: While we’re discussing customer feedback and visual content, you might find my guide on best online proofing software helpful for streamlining creative processes.
1. Product Reviews & Ratings
Tired of generic customer feedback?
Collecting valuable customer insights is tough, and often, you only get basic text reviews. This makes it hard to showcase your products effectively.
Stamped allows you to collect diverse review formats, including text, photos, and videos, which really brings your products to life. I found the in-email and SMS review requests incredibly effective at boosting submission rates. This feature also provides customizable widgets to display these reviews beautifully on your site.
This means you can easily gather high-quality, authentic social proof that truly resonates with potential buyers.
2. Visual User-Generated Content (UGC)
Want to leverage customer photos but don’t know how?
Showcasing your products purely through professional shots misses out on powerful customer-driven marketing. You need real people using your stuff.
Stamped emphasizes visual UGC, enabling you to enrich your marketing with customer photos and videos. What I love is the “Shoppable Instagram” gallery feature, which lets you curate and display vibrant customer content directly on your site. This is where Stamped shines for visual brands.
The result is you get authentic visual proof that makes your products more appealing and trustworthy to new visitors.
3. Net Promoter Score (NPS) Surveys
Unsure how your customers truly feel about your brand?
Measuring customer satisfaction can feel like guesswork, leaving you without clear data on overall sentiment. How do you know if customers will recommend you?
Stamped includes NPS surveys that automatically gauge how likely customers are to recommend your store. It categorizes responses into Promoters, Passives, and Detractors, giving you actionable insights into customer sentiment. From my testing, this feature quickly highlights areas for improvement.
This means you gain a clear, measurable understanding of customer happiness, helping you proactively address pain points.
4. Loyalty & Rewards Program
Struggling to turn one-time buyers into loyal advocates?
Keeping customers coming back can be a major challenge, especially without clear incentives. You need a way to reward repeat business.
Stamped provides a customizable loyalty program that incentivizes customer engagement and repeat purchases. You can set up points-based campaigns where customers earn rewards for various actions, which fosters a genuine sense of appreciation for their business. This feature is crucial for increasing customer lifetime value.
So, you can finally build a community of repeat buyers who feel valued and actively choose your brand again and again.
5. Referral Program
Wish your satisfied customers could help you find new ones?
Relying solely on paid ads for new customer acquisition can be expensive and slow. Your best customers are often your best marketers.
Integrated within the loyalty suite, Stamped offers a referral program that empowers your existing customers to refer friends and family. This leverages their trust to drive new customer acquisition by rewarding both the referrer and the referred, which creates a win-win situation.
This means you can cost-effectively tap into word-of-mouth marketing, turning loyal customers into powerful growth engines.
Pros & Cons
- ✅ Excellent review collection with photo and video options.
- ✅ Highly customizable widgets and email templates.
- ✅ Praised for responsive and helpful customer support.
- ⚠️ Some users report occasional widget bug problems.
- ⚠️ May lack advanced features found in pricier competitors.
- ⚠️ A few users mention a challenging cancellation process.
These Stamped features work together to create a comprehensive e-commerce marketing platform that builds trust, drives loyalty, and scales your brand.
Stamped Pricing
Struggling to understand software costs?
Stamped pricing is transparent with clear tiered plans and a free option, making it straightforward to find a review and loyalty solution for your e-commerce business.
Plan | Price & Features |
---|---|
Free (Starter) | Free • Up to 50 monthly review requests • Photo reviews, checkout reviews • Remove Stamped branding • Connect to 1 reviews app |
Basic | $19/month (billed annually) • All Starter features • Up to 200 orders • One-time $19 SMS credit • Connect to 2 apps |
Premium | $39/month (billed annually) • All Basic features • Up to 500 monthly review requests • CSS customization, Facebook reviews import • Smart product recommendations, connect to 3 apps |
Business | $99/month (billed annually) • All Premium features • Up to 1,500 monthly review requests • Google Product Ratings, video reviews • Community Q&A, sentiment analysis |
Professional | $249/month (billed annually) • All Business features • Up to 3,500 monthly review requests • NPS surveys, Google Seller Ratings • Shoppable Instagram gallery, AI-powered review analysis |
Enterprise | Custom pricing • All Professional features • Consultative service, custom migration • Account management, personalized customization • Dedicated prioritized support |
1. Value Assessment
Great pricing transparency here.
From my cost analysis, Stamped’s tiered approach means you only pay for what your business needs, preventing oversized plans. The clear monthly rates make budgeting predictable for e-commerce stores. Their pricing structure focuses on scaling with your order volume and feature requirements, ensuring cost-effectiveness.
This means your monthly costs stay predictable as you grow, with clear upgrade paths when you need more functionality.
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2. Trial/Demo Options
Smart evaluation approach available.
While a traditional trial isn’t offered for paid plans, Stamped provides a robust Free (Starter) plan for you to evaluate its core features. What I found valuable is how the free plan allows branding removal, letting you test the look and feel without commitment.
This lets you validate the user experience and basic functionality before spending money, reducing software adoption risk.
3. Plan Comparison
Choosing the right tier matters.
The Free plan works for basic needs, but most growing businesses will find better value in the Basic or Premium tiers. What stands out is how higher tiers add critical features like NPS surveys and Google Product Ratings that boost your marketing efforts.
This tiered approach helps you match pricing to actual usage requirements rather than overpaying for unused capabilities.
My Take: Stamped’s pricing strategy focuses on affordability and scalability, making it an excellent fit for small to mid-sized e-commerce businesses looking to build trust and leverage UGC.
The overall Stamped pricing reflects transparent value without hidden surprises.
Stamped Reviews
What do real customers actually think?
To help you understand Stamped’s real-world impact, I’ve dived into numerous Stamped reviews, analyzing user feedback to uncover common sentiments and patterns. Here’s what actual customers are saying.
1. Overall User Satisfaction
Users seem generally satisfied.
From my review analysis, Stamped consistently boasts high average ratings, typically around 4.7 stars across platforms like the Shopify App Store. What I found in user feedback is that ease of use and reliable support frequently contribute to these positive reviews, making users feel confident.
This indicates you can likely expect a positive and manageable experience with the platform.
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2. Common Praise Points
The support team wins users over.
Users consistently praise Stamped’s customer support for being highly responsive, helpful, and efficient. From the reviews I analyzed, “top-notch” and “high class” support are frequently mentioned, along with quick problem resolution, making it a standout feature.
This means you can expect excellent assistance if you encounter any issues during your use.
3. Frequent Complaints
Widget bugs sometimes cause headaches.
While largely positive, some less favorable reviews mention occasional issues with widget bugs impacting display or functionality. What stands out in customer feedback is how specific users report minor glitches, though these seem to be isolated incidents rather than widespread system failures.
These complaints appear to be minor irritations rather than significant deal-breakers for most users.
What Customers Say
- Positive: “Stamped is easy to use. The customer support is great and very responsive. I highly recommend this product…” (Shopify App Store)
- Constructive: “Swapped to Stamped to escape YOTPO… Stamped was easy to install, easy to migrate our existing reviews over and hasn’t slowed our site down.” (Shopify App Store)
- Bottom Line: “This app has one of the best customer service of any app I’ve experienced on Shopify.” (Shopify App Store)
Overall, Stamped reviews consistently reflect strong user satisfaction rooted in usability and excellent support, with minor concerns.
Best Stamped Alternatives
Which Stamped alternative is right for you?
The best Stamped alternatives include several strong options, each better suited for different business situations and priorities, from budget-friendly solutions to comprehensive marketing platforms.
1. Yotpo
Seeking an all-in-one marketing ecosystem?
Yotpo shines if you need a broader marketing platform with robust email and SMS marketing modules, beyond just reviews. From my competitive analysis, Yotpo offers a more extensive marketing suite than Stamped, although its pricing is generally higher and less transparent.
Choose Yotpo if your priority is a wider range of integrated marketing tools and a premium experience.
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2. Judge.me
Operating on a tighter budget for reviews?
Judge.me is often seen as a more affordable alternative, focusing on core review collection and display, especially for Shopify users. What I found comparing options is that Judge.me delivers essential review functionality at a lower cost, perfect for businesses with tighter budgets.
Consider this alternative when you prioritize cost-effectiveness and straightforward review features over Stamped’s advanced automation.
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3. Loox
Prioritizing stunning visual reviews?
Loox excels in visually appealing photo and video review displays, offering an intuitive interface for brands emphasizing aesthetics. Alternative-wise, Loox provides a visually driven review experience and is straightforward to implement, appealing to visually-focused businesses.
Choose Loox if your primary need is showcasing beautiful photo and video reviews with simple implementation.
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4. Okendo
Are you a high-growth Shopify enterprise?
Okendo is particularly strong for Shopify stores needing deep customer insights and robust integration with the Shopify ecosystem. From my analysis, Okendo focuses on high-engagement UGC for Shopify, offering a comprehensive rewards engine tailored for larger operations.
Choose Okendo if your business is a larger Shopify store needing advanced customer insights and social media integration.
Quick Decision Guide
- Choose Stamped: Integrated reviews, loyalty, and referral programs for growing e-commerce.
- Choose Yotpo: Broader e-commerce marketing platform with advanced SMS/email.
- Choose Judge.me: Cost-effective, core review collection for budget-conscious stores.
- Choose Loox: Visually driven photo/video reviews with simple implementation.
- Choose Okendo: Deep customer insights and robust Shopify integration for enterprises.
The best Stamped alternatives depend on your specific business size, budget, and feature priorities.
Stamped Setup
How complex is Stamped implementation?
Stamped setup is generally straightforward, designed to be user-friendly for e-commerce businesses. This Stamped review section sets realistic expectations for your deployment and adoption journey.
1. Setup Complexity & Timeline
Expect a surprisingly quick deployment.
Stamped’s initial setup is often described as simple, with many users reporting a “single click” process to get started. What I found about deployment is that migration of existing reviews is also quite easy, allowing a smooth transition from other platforms without significant downtime.
You can typically have Stamped up and running within days, making it ideal for businesses seeking rapid deployment.
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2. Technical Requirements & Integration
Technical hurdles are minimal.
Stamped integrates well with major e-commerce platforms like Shopify and BigCommerce. From my implementation analysis, you’ll primarily need to ensure the main script is correctly installed in your theme files for optimal widget loading speed, but advanced coding isn’t required.
Plan for basic theme file access or developer support if you’re uncomfortable with minor code adjustments for optimal performance.
3. Training & Change Management
User adoption is intuitive here.
The platform’s intuitive interface and clear dashboard mean your team won’t need extensive technical expertise to manage it effectively. From my analysis, an average amount of web-based knowledge suffices, significantly reducing the learning curve for staff using the system daily.
Expect minimal training time for your team; they should quickly become proficient in managing reviews and loyalty programs.
4. Support & Success Factors
Vendor support truly shines during implementation.
Stamped is highly praised for its 24/7 email customer support, which is consistently responsive and efficient. What I found about deployment is that their customer support is top-notch, often providing quick replies and effective problem-solving, which is crucial for smooth go-live.
Factor in their responsive support as a key success factor, especially if you foresee needing quick answers during initial setup.
Implementation Checklist
- Timeline: Days to weeks for core functionality setup
- Team Size: Marketing manager plus web developer for script placement
- Budget: Primarily software costs; minimal professional services needed
- Technical: Correct theme file script installation for widgets
- Success Factor: Leveraging their responsive 24/7 customer support
Overall, Stamped setup is genuinely user-friendly, offering a quick path to review collection for most e-commerce businesses.
Bottom Line
Is Stamped right for your e-commerce store?
This Stamped review synthesizes my comprehensive analysis to provide a clear final recommendation, helping you understand who should use this software and why.
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1. Who This Works Best For
E-commerce businesses prioritizing customer trust and loyalty.
Stamped is an ideal solution for small to mid-sized e-commerce businesses and early-stage brands, especially those focusing on building social proof and increasing customer lifetime value. What I found about target users is that your success hinges on leveraging authentic user-generated content and fostering repeat purchases through loyalty programs.
You’ll find it perfect if your business values a user-friendly interface, strong customer support, and transparent pricing.
2. Overall Strengths
User-generated content collection and loyalty programs excel.
The software succeeds by offering extensive customization for review collection and display, coupled with integrated loyalty and referral programs to drive repeat purchases. From my comprehensive analysis, its highly praised customer support truly stands out, providing responsive and efficient problem-solving that users consistently highlight as top-notch.
These strengths translate directly into increased conversions and enhanced customer retention for your e-commerce operations.
3. Key Limitations
Some advanced features may require external solutions.
While Stamped provides a robust feature set, it might lack certain highly advanced, multi-channel marketing automation capabilities found in more extensive or specialized platforms. Based on this review, widget bug problems have been occasionally reported by users, though these appear to be less frequent and often resolved by support.
I’d say these limitations are manageable trade-offs rather than deal-breakers, depending on your overall marketing automation strategy.
4. Final Recommendation
Stamped earns a strong recommendation for e-commerce.
You should choose this software if your business prioritizes collecting authentic reviews and implementing loyalty programs without breaking the bank on enterprise-level solutions. From my analysis, this solution works best for businesses prioritizing affordability and ease-of-use over highly complex, integrated marketing suites.
My confidence level is high for small to mid-sized e-commerce brands seeking a reliable, cost-effective solution.
Bottom Line
- Verdict: Recommended for e-commerce businesses
- Best For: Small to mid-sized e-commerce and early-stage brands
- Business Size: Small to mid-sized e-commerce businesses seeking affordable solutions
- Biggest Strength: User-friendly interface, extensive customization, and top-notch support
- Main Concern: May lack some highly advanced multi-channel marketing features
- Next Step: Explore their free trial to see if it fits your needs
This Stamped review shows strong value for its target e-commerce audience, providing a reliable and cost-effective solution for reviews and loyalty programs.