Centrical
Centrical is a performance management platform that uses gamification, personalized microlearning, and real-time coaching to boost employee engagement and productivity across contact centers and sales teams.
Strety
Strety is a performance management software designed for MSPs to run effective L10 meetings, track rocks, and manage employee accountability directly within tools like ConnectWise and Autotask.
Quick Comparison
| Feature | Centrical | Strety |
|---|---|---|
| Website | centrical.com | strety.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $15/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2019 |
| Headquarters | New York, USA | Rochester, USA |
Overview
Centrical
Centrical helps you transform daily work into an engaging, rewarding experience for your frontline teams. By combining real-time performance tracking with gamified elements, you can motivate your employees to hit their targets while providing them with the specific knowledge they need through bite-sized learning modules. You can replace static spreadsheets and annual reviews with dynamic leaderboards, challenges, and instant feedback loops that keep everyone aligned with your business goals.
The platform is designed specifically for high-volume environments like contact centers, retail, and field sales where consistent performance is critical. You can identify performance gaps automatically and trigger personalized coaching actions to help struggling team members improve before issues escalate. This data-driven approach ensures your managers spend their time coaching the right people on the right behaviors to drive measurable ROI.
Strety
Strety is a specialized management platform built specifically for Managed Service Providers (MSPs) who follow frameworks like EOS or Scaling Up. You can run your entire leadership and departmental rhythm through the app, ensuring that every meeting stays on track and every goal remains visible. It solves the common problem of management tasks living in a vacuum by syncing your accountability data directly with your existing PSA tickets and tasks.
You can manage your Rocks, KPIs, and To-Dos without constantly switching between browser tabs. The platform helps you build a culture of high performance by making feedback and one-on-one meetings a structured, repeatable process. Whether you are a small MSP shop or a scaling enterprise, it provides the visibility you need to ensure your team is focused on the right priorities every single week.
Overview
Centrical Features
- Advanced Gamification Turn daily KPIs into interactive competitions and challenges to keep your team motivated and focused on their core targets.
- Personalized Microlearning Deliver bite-sized training content directly into the flow of work based on each employee's specific performance gaps and needs.
- Real-time Performance Dashboards Track your key metrics as they happen so you can make immediate adjustments and keep your team on course.
- AI-Powered Coaching Identify exactly which team members need help and provide managers with actionable insights to deliver more effective coaching sessions.
- Employee Recognition Celebrate wins automatically with digital badges, points, and rewards that reinforce positive behaviors and boost overall morale.
- Augmented Knowledge Management Ensure your team has instant access to the latest product info and procedures through a searchable, mobile-friendly knowledge base.
Strety Features
- L10 Meeting Management. Run structured weekly meetings with built-in timers, agendas, and automated follow-ups to keep your leadership team aligned.
- Rock & Goal Tracking. Set quarterly objectives and track progress visually so you always know if your big-picture projects are on schedule.
- PSA Integration. Sync your To-Dos and issues directly with ConnectWise or Autotask to eliminate double data entry and save time.
- Scorecard & KPIs. Monitor your most important business metrics in real-time and identify trends before they become major problems for your team.
- One-on-One Templates. Use structured templates for employee check-ins to ensure consistent feedback and professional development across your entire organization.
- Accountability Chart. Build a visual map of roles and responsibilities so everyone understands exactly what they are horizontal for in the company.
Pricing Comparison
Centrical Pricing
Strety Pricing
- L10 Meeting tools
- Rock tracking
- Scorecards and KPIs
- To-Do management
- Standard PSA integrations
- Feedback and 1-on-1s
- Everything in Standard, plus:
- Advanced security options
- Custom onboarding support
- Dedicated account management
- Volume seat discounting
- Custom integration support
Pros & Cons
Centrical
Pros
- Highly engaging gamification elements that boost daily participation
- Effective integration of learning content into daily workflows
- Clear visibility into individual and team performance metrics
- Strong mobile accessibility for frontline and field employees
Cons
- Initial setup and configuration requires significant time investment
- Interface can feel cluttered for new users initially
- Reporting customization may require assistance from support teams
Strety
Pros
- Deep integration with ConnectWise and Autotask environments
- Purpose-built for MSPs following the EOS framework
- Simplifies the complex L10 meeting process significantly
- Responsive customer support team for technical setup
- Clean interface that reduces management administrative overhead
Cons
- Requires an existing PSA for maximum value
- Learning curve for teams new to EOS
- Mobile experience is less robust than desktop
- Limited customization for non-MSP business models