Cvent
Cvent is a comprehensive event management platform that helps you plan, market, and execute virtual, hybrid, and in-person events with integrated tools for registration, venue sourcing, and attendee engagement.
SurveySparrow
SurveySparrow is an omnichannel experience management platform that transforms boring surveys into conversational chats to help you capture higher quality feedback and improve your customer and employee engagement.
Quick Comparison
| Feature | Cvent | SurveySparrow |
|---|---|---|
| Website | cvent.com | surveysparrow.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1999 | 2017 |
| Headquarters | Tysons, USA | Palo Alto, USA |
Overview
Cvent
Cvent provides you with a complete toolkit to manage the entire lifecycle of your events, whether they are hosted online or at a physical venue. You can automate the most time-consuming parts of planning, such as building custom registration websites, managing room blocks, and processing secure payments. The platform acts as a single source of truth, allowing you to track attendee data and engagement metrics in real-time to prove the impact of your meetings.
You can also simplify your venue search using their global sourcing network to find and bid on thousands of hotels and meeting spaces. The software scales to support everything from small internal training sessions to massive international conferences with tens of thousands of attendees. By centralizing your event tech stack, you eliminate manual data entry and ensure a consistent experience for every person who interacts with your brand.
SurveySparrow
SurveySparrow helps you turn traditional, boring forms into engaging, chat-like conversations. By focusing on a mobile-first design and conversational interface, you can significantly increase your survey completion rates. You can manage the entire feedback lifecycle, from creating beautiful surveys to analyzing real-time data and closing the loop with your respondents.
Whether you need to measure Net Promoter Scores, track employee engagement, or conduct deep market research, the platform provides the tools to automate your workflows. You can distribute surveys across multiple channels including email, SMS, WhatsApp, and social media. It is designed for businesses of all sizes that want to move beyond static forms and build meaningful relationships through data-driven insights.
Overview
Cvent Features
- Event Registration Create branded, mobile-responsive registration sites that capture attendee data and process payments securely in minutes.
- Venue Sourcing Search a global database of over 300,000 venues and send digital RFPs to multiple properties simultaneously.
- Mobile Event App Build a custom app where your attendees can view schedules, network with peers, and receive real-time updates.
- Onsite Solutions Check in guests quickly and print professional badges on-demand to eliminate long queues at your event entrance.
- Virtual Attendee Hub Deliver high-quality video streams and interactive sessions for your remote audience within a fully branded environment.
- Lead Capture Empower your exhibitors to scan badges and qualify leads instantly using their own smartphones during trade shows.
SurveySparrow Features
- Conversational UI. Create surveys that feel like a real-time chat to keep your respondents engaged and boost your completion rates.
- Omnichannel Distribution. Reach your audience wherever they are by sharing surveys via email, SMS, WhatsApp, QR codes, or website embeds.
- Executive Dashboards. Visualize your data with custom dashboards that track key metrics and trends to help you make informed decisions.
- Automated Workflows. Set up custom triggers to send follow-up surveys or alert your team based on specific respondent answers.
- NPS & CSAT Tracking. Measure customer loyalty and satisfaction automatically with built-in templates for Net Promoter Score and Customer Satisfaction surveys.
- Offline Survey App. Collect feedback in remote locations or at events without an internet connection using the dedicated mobile application.
Pricing Comparison
Cvent Pricing
SurveySparrow Pricing
- 100 responses per month
- 10 questions per survey
- Basic reporting
- Self-serve knowledge base
- Standard survey templates
- Everything in Free, plus:
- 500 responses per month
- Unlimited questions
- Filter reports
- Custom variables
- Email and chat support
Pros & Cons
Cvent
Pros
- Extensive customization options for registration workflows
- Powerful reporting tools for tracking ROI
- Reliable onsite support for large-scale conferences
- Seamless integration with major CRM platforms
- Comprehensive venue database simplifies global sourcing
Cons
- Significant learning curve for new administrators
- Pricing structure can be complex and opaque
- Customer support response times vary during peak seasons
SurveySparrow
Pros
- Conversational interface significantly improves response rates
- Very easy to set up and launch surveys quickly
- Excellent customer support team is highly responsive
- Clean and modern user interface is easy to navigate
Cons
- Advanced reporting features can be complex to configure
- Pricing tiers can become expensive for high response volumes
- Limited customization options on the lower-priced plans