SurveySparrow
SurveySparrow is an omnichannel experience management platform that transforms boring surveys into conversational chats to help you capture higher quality feedback and improve your customer and employee engagement.
Unily
Unily is a cloud-native employee experience platform that combines internal communications, collaboration tools, and automated workflows into a single digital workplace to drive engagement and productivity.
Quick Comparison
| Feature | SurveySparrow | Unily |
|---|---|---|
| Website | surveysparrow.com | unily.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2005 |
| Headquarters | Palo Alto, USA | Godalming, UK |
Overview
SurveySparrow
SurveySparrow helps you turn traditional, boring forms into engaging, chat-like conversations. By focusing on a mobile-first design and conversational interface, you can significantly increase your survey completion rates. You can manage the entire feedback lifecycle, from creating beautiful surveys to analyzing real-time data and closing the loop with your respondents.
Whether you need to measure Net Promoter Scores, track employee engagement, or conduct deep market research, the platform provides the tools to automate your workflows. You can distribute surveys across multiple channels including email, SMS, WhatsApp, and social media. It is designed for businesses of all sizes that want to move beyond static forms and build meaningful relationships through data-driven insights.
Unily
Unily provides you with a centralized digital workplace designed to connect your entire workforce, whether they are desk-based or on the front line. You can create a branded hub that integrates your existing enterprise tools like Microsoft 365 and Google Workspace, ensuring your team finds everything they need in one place. The platform focuses on removing communication silos by delivering personalized content and social networking features directly to your employees' devices.
You can leverage powerful analytics to track engagement and use automated journeys to streamline onboarding or internal campaigns. By providing a consumer-grade user experience across desktop and mobile, you ensure that every team member stays informed and aligned with your company culture. It is built to scale for large global enterprises, helping you manage complex internal communications with ease and security.
Overview
SurveySparrow Features
- Conversational UI Create surveys that feel like a real-time chat to keep your respondents engaged and boost your completion rates.
- Omnichannel Distribution Reach your audience wherever they are by sharing surveys via email, SMS, WhatsApp, QR codes, or website embeds.
- Executive Dashboards Visualize your data with custom dashboards that track key metrics and trends to help you make informed decisions.
- Automated Workflows Set up custom triggers to send follow-up surveys or alert your team based on specific respondent answers.
- NPS & CSAT Tracking Measure customer loyalty and satisfaction automatically with built-in templates for Net Promoter Score and Customer Satisfaction surveys.
- Offline Survey App Collect feedback in remote locations or at events without an internet connection using the dedicated mobile application.
Unily Features
- Personalized Newsfeeds. Deliver targeted content to your employees based on their role, location, or interests to ensure relevancy and engagement.
- Employee Directory. Find and connect with colleagues instantly using rich profiles that highlight skills, expertise, and organizational reporting lines.
- Social Collaboration. Enable your teams to share ideas, celebrate wins, and collaborate on projects through familiar social features and community groups.
- Mobile App. Reach your frontline workers with a fully branded native mobile app that provides access to all essential tools on the go.
- Search & Discovery. Locate documents, people, and information across your entire digital ecosystem with a powerful, unified enterprise search engine.
- Engagement Analytics. Measure the impact of your communications with deep insights into user behavior, content performance, and platform adoption rates.
Pricing Comparison
SurveySparrow Pricing
- 100 responses per month
- 10 questions per survey
- Basic reporting
- Self-serve knowledge base
- Standard survey templates
- Everything in Free, plus:
- 500 responses per month
- Unlimited questions
- Filter reports
- Custom variables
- Email and chat support
Unily Pricing
Pros & Cons
SurveySparrow
Pros
- Conversational interface significantly improves response rates
- Very easy to set up and launch surveys quickly
- Excellent customer support team is highly responsive
- Clean and modern user interface is easy to navigate
Cons
- Advanced reporting features can be complex to configure
- Pricing tiers can become expensive for high response volumes
- Limited customization options on the lower-priced plans
Unily
Pros
- Highly customizable interface matches your corporate branding perfectly
- Deep integration with Microsoft 365 and Google Workspace
- Excellent mobile experience for reaching remote and frontline staff
- Intuitive content management system for internal comms teams
Cons
- Initial implementation requires significant planning and time
- High price point targets enterprise-level budgets only
- Advanced customization may require technical support from Unily