SurveySparrow
SurveySparrow is an omnichannel experience management platform that transforms boring surveys into conversational chats to help you capture higher quality feedback and improve your customer and employee engagement.
Workvivo
Workvivo is a centralized employee communication platform that combines internal messaging, social networking, and employee engagement tools into a single digital experience to keep your entire workforce connected.
Quick Comparison
| Feature | SurveySparrow | Workvivo |
|---|---|---|
| Website | surveysparrow.com | workvivo.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2017 |
| Headquarters | Palo Alto, USA | Cork, Ireland |
Overview
SurveySparrow
SurveySparrow helps you turn traditional, boring forms into engaging, chat-like conversations. By focusing on a mobile-first design and conversational interface, you can significantly increase your survey completion rates. You can manage the entire feedback lifecycle, from creating beautiful surveys to analyzing real-time data and closing the loop with your respondents.
Whether you need to measure Net Promoter Scores, track employee engagement, or conduct deep market research, the platform provides the tools to automate your workflows. You can distribute surveys across multiple channels including email, SMS, WhatsApp, and social media. It is designed for businesses of all sizes that want to move beyond static forms and build meaningful relationships through data-driven insights.
Workvivo
Workvivo provides a digital home for your organization that feels more like a social network than a corporate tool. You can share company-wide updates, recognize colleagues for their hard work, and create community spaces for different teams or interests. It solves the problem of disconnected employees—especially frontline and remote workers—by bringing news, resources, and people together in one familiar mobile-friendly interface.
You can use the platform to streamline your internal communications and replace clunky, outdated intranets. It integrates with your existing tech stack to surface important documents and tools, ensuring your team spends less time searching and more time engaging. Whether you are managing a small office or a global enterprise, the software helps you build a stronger company culture through transparent communication and peer-to-peer recognition.
Overview
SurveySparrow Features
- Conversational UI Create surveys that feel like a real-time chat to keep your respondents engaged and boost your completion rates.
- Omnichannel Distribution Reach your audience wherever they are by sharing surveys via email, SMS, WhatsApp, QR codes, or website embeds.
- Executive Dashboards Visualize your data with custom dashboards that track key metrics and trends to help you make informed decisions.
- Automated Workflows Set up custom triggers to send follow-up surveys or alert your team based on specific respondent answers.
- NPS & CSAT Tracking Measure customer loyalty and satisfaction automatically with built-in templates for Net Promoter Score and Customer Satisfaction surveys.
- Offline Survey App Collect feedback in remote locations or at events without an internet connection using the dedicated mobile application.
Workvivo Features
- Social Activity Feed. Post updates, images, and videos to a personalized newsfeed where your team can like, share, and comment on company news.
- Employee Recognition. Give public shout-outs to your colleagues and link them to company values to build a culture of appreciation.
- Community Spaces. Create public or private groups for specific projects, departments, or hobby groups to foster deeper connections across your organization.
- Digital Intranet. Store and organize your essential documents, policies, and links in a centralized hub that is easy for everyone to navigate.
- Employee Surveys. Gather real-time feedback from your workforce with pulse surveys and polls to measure sentiment and improve company culture.
- Global Search. Find people, documents, and past posts instantly with a powerful search tool that indexes all your internal content.
- Mobile App. Reach your frontline workers anywhere with a native mobile experience that keeps everyone connected without needing a corporate email.
- Analytics Dashboard. Track engagement levels and reach with detailed insights into which content resonates most with your different team segments.
Pricing Comparison
SurveySparrow Pricing
- 100 responses per month
- 10 questions per survey
- Basic reporting
- Self-serve knowledge base
- Standard survey templates
- Everything in Free, plus:
- 500 responses per month
- Unlimited questions
- Filter reports
- Custom variables
- Email and chat support
Workvivo Pricing
Pros & Cons
SurveySparrow
Pros
- Conversational interface significantly improves response rates
- Very easy to set up and launch surveys quickly
- Excellent customer support team is highly responsive
- Clean and modern user interface is easy to navigate
Cons
- Advanced reporting features can be complex to configure
- Pricing tiers can become expensive for high response volumes
- Limited customization options on the lower-priced plans
Workvivo
Pros
- High adoption rates due to familiar social-media style interface
- Excellent mobile app for reaching non-desk employees
- Simplifies peer-to-peer recognition and boosts team morale
- Centralizes multiple communication tools into one clean dashboard
- Strong customer support and smooth implementation process
Cons
- Initial setup of folder structures requires careful planning
- Notification settings can be overwhelming if not customized
- Limited advanced design customization for specific page layouts