Sakon
Sakon is a comprehensive platform for managing enterprise communications, mobile devices, and cloud services to help you control costs and orchestrate complex global connectivity and technology lifecycles.
Syncro
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide efficient remote support to their clients.
Quick Comparison
| Feature | Sakon | Syncro |
|---|---|---|
| Website | sakon.com | syncromsp.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $129/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2017 |
| Headquarters | Concord, USA | Seattle, USA |
Overview
Sakon
Sakon provides a centralized platform to help you manage the entire lifecycle of your enterprise communications and connectivity. You can gain full visibility into your global telecom spend, mobile assets, and cloud services from a single pane of glass. The software automates complex workflows like procurement, inventory tracking, and invoice processing, allowing your IT and finance teams to eliminate manual errors and reduce unnecessary overhead.
You can use the platform to optimize your mobile fleet through automated provisioning and support, while also auditing telecom invoices to recover overcharges. It is designed specifically for large enterprises with complex, global footprints that need to scale their digital transformation efforts without losing control of their budget. By consolidating fragmented data into actionable insights, you can make smarter decisions about your technology investments.
Syncro
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your managed service provider business more efficiently. Instead of jumping between disconnected tools, you can manage your entire workflow—from automated billing and ticketing to remote desktop access and patch management—within a single, integrated interface.
You can proactively monitor your clients' assets, automate repetitive maintenance tasks, and resolve issues quickly using built-in remote tools. The platform also simplifies your back-office operations by syncing your time tracking directly with invoicing, ensuring you never miss a billable moment. It is built to scale with your MSP, offering a flat-fee pricing model that allows you to add unlimited endpoints without increasing your monthly costs.
Overview
Sakon Features
- Telecom Expense Management Automate your invoice processing and auditing to identify billing errors and recover costs across your global providers.
- Mobile Lifecycle Management Manage your mobile devices from procurement to retirement with automated workflows for staging, kitting, and deployment.
- Cloud Governance Track your cloud consumption and spend across multiple providers to ensure you only pay for the resources you use.
- Self-Service Portal Empower your employees to order devices and manage their own connectivity needs through a branded, intuitive interface.
- Inventory Management Maintain a real-time record of every circuit, device, and software license in your organization to prevent waste.
- Sourcing and Procurement Streamline how you buy technology by managing vendor contracts and competitive bidding processes within a single platform.
Syncro Features
- Unified RMM & PSA. Manage your tickets, billing, and remote monitoring in one place to eliminate data silos and save time.
- Unlimited Endpoints. Install agents on as many devices as you need without worrying about per-asset costs or hidden fees.
- Automated Billing. Connect your RMM data directly to your invoices to ensure accurate, hands-off billing for all your services.
- Remote Desktop Access. Resolve client issues instantly with built-in remote tools that let you take control of any managed device.
- Policy Management. Create and deploy global policies to automate patching, scripting, and security alerts across your entire client base.
- Customer Portal. Give your clients a professional branded portal where they can submit tickets, view status updates, and pay invoices.
Pricing Comparison
Sakon Pricing
Syncro Pricing
- Unlimited endpoints
- Full RMM & PSA features
- Automated billing & invoicing
- Remote desktop tools
- Scripting and patching
- Third-party integrations
- Everything in Team, plus:
- Dedicated account management
- Advanced security features
- Custom onboarding assistance
- Priority technical support
- Volume-based technician discounts
Pros & Cons
Sakon
Pros
- Excellent visibility into complex global telecom billing
- Highly customizable workflows for mobile device deployment
- Strong automation for repetitive invoice auditing tasks
- Centralized data helps consolidate fragmented vendor relationships
Cons
- Initial implementation requires significant time and data
- Reporting interface has a slight learning curve
- Custom pricing is geared toward larger enterprise budgets
Syncro
Pros
- Unlimited endpoint model makes scaling very affordable
- All-in-one interface reduces the need for multiple subscriptions
- Fast and responsive web-based user interface
- Strong community-driven script library for easy automation
Cons
- Mobile app lacks some advanced desktop features
- Learning curve for complex billing automation setups
- Reporting tools could offer more deep customization