Ortto
Ortto is a unified customer journey platform that combines marketing automation, customer data, and advanced analytics to help you attract, engage, and retain customers through personalized multi-channel experiences.
TapMango
TapMango is a comprehensive customer loyalty and marketing platform designed to help retail businesses and restaurants increase customer retention through integrated rewards, mobile apps, and automated communication tools.
Quick Comparison
| Feature | Ortto | TapMango |
|---|---|---|
| Website | ortto.com | tapmango.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $599/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2012 |
| Headquarters | Sydney, Australia | Toronto, Canada |
Overview
Ortto
Ortto is a unified platform that brings your customer data, marketing automation, and analytics together in one place. Instead of jumping between disconnected tools, you can see exactly how your customers interact with your brand across every touchpoint. You can build complex automated journeys that trigger based on real-time behaviors, ensuring you always send the right message at the perfect moment.
The platform helps you break down data silos by connecting your existing tech stack—like your billing system, support desk, and website—into a single customer view. Whether you are a growing startup or an established enterprise, you can use these insights to personalize emails, SMS, and in-app messages. It simplifies the process of turning raw data into actionable marketing campaigns that drive measurable growth for your business.
TapMango
TapMango provides you with a robust toolkit to turn one-time visitors into lifelong customers. Instead of a simple punch card, you get a sophisticated loyalty ecosystem that integrates directly with your existing point-of-sale system. You can launch custom branded key tags, a mobile app, and an in-store tablet interface that makes signing up effortless for your customers.
The platform allows you to automate your marketing workflows based on real customer behavior. You can send targeted SMS, push notifications, and emails to win back lost customers or reward your most frequent spenders. It solves the problem of declining customer retention by giving you the data and communication channels needed to stay top-of-mind without manual effort.
Overview
Ortto Features
- Visual Journey Builder Create sophisticated automated workflows with a drag-and-drop canvas to guide customers through personalized brand experiences.
- Unified Customer Profiles See a complete timeline of every interaction a customer has with your business across all integrated platforms.
- Multi-channel Messaging Reach your audience wherever they are by sending coordinated messages via email, SMS, and in-app notifications.
- Real-time Analytics Track your campaign performance and ROI instantly with customizable dashboards that show exactly what drives conversions.
- Advanced Segmentation Group your audience based on their behavior, traits, or purchase history to deliver highly relevant content.
- AI Content Generation Speed up your campaign creation by using built-in AI tools to write high-performing email subject lines.
TapMango Features
- Custom Branded App. Launch your own mobile app so customers can track points, view promotions, and receive push notifications directly on their phones.
- Customer Facing Tablet. Place a sleek tablet at your checkout to let customers sign up, check in, and browse rewards independently.
- Automated Marketing. Set up triggers to automatically send birthday rewards or 'we miss you' messages when a customer hasn't visited lately.
- SMS & Email Campaigns. Send instant text messages or beautiful emails to your entire customer base to announce flash sales or new products.
- Online Ordering. Accept orders through your website or mobile app and let customers earn or redeem loyalty points automatically.
- Review Management. Prompt your happiest customers to leave positive reviews on Google and Yelp to boost your local search ranking.
Pricing Comparison
Ortto Pricing
- Up to 10,000 contacts
- Unlimited users
- Email & SMS marketing
- Visual journey builder
- Custom dashboards
- Standard integrations
- Everything in Professional, plus:
- Up to 20,000 contacts
- Advanced security features
- Priority support access
- Custom activity tracking
- Advanced data retention
TapMango Pricing
Pros & Cons
Ortto
Pros
- Powerful data integration from multiple sources
- Highly intuitive visual journey mapping interface
- Excellent real-time reporting and attribution tools
- Consolidates multiple marketing tools into one
Cons
- Higher starting price point than competitors
- Learning curve for complex data mapping
- SMS credits require additional separate spend
TapMango
Pros
- Highly customizable rewards structures fit any business model
- Seamless integration with popular point-of-sale systems
- Physical branded key tags increase brand visibility
- Excellent customer support during the initial setup phase
- Comprehensive reporting on customer spending and behavior
Cons
- Initial setup and hardware costs can be high
- The backend interface has a slight learning curve
- SMS credits may require additional costs for high-volume users