Pipeliner CRM
Pipeliner CRM is a visual sales management platform that combines high-adoption design with powerful reporting and automation tools to help your sales team focus on the right deals.
Tekmetric
Tekmetric is a cloud-based shop management system designed to help auto repair shop owners streamline their entire workflow from digital inspections to integrated payments and customer communications.
Quick Comparison
| Feature | Pipeliner CRM | Tekmetric |
|---|---|---|
| Website | pipeliner.com | tekmetric.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $65/month | $99/month |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 2016 |
| Headquarters | Los Angeles, USA | Houston, USA |
Overview
Pipeliner CRM
Pipeliner CRM focuses on making your sales process as visual and intuitive as possible. Instead of digging through rows of data, you can manage your entire sales cycle through interactive 3D maps and drag-and-drop pipelines. This visual approach helps you instantly spot which deals are stalling and which ones are ready to close, ensuring your team stays productive without getting bogged down in administrative tasks.
You can customize the interface to match your specific sales stages and automate repetitive data entry. The platform includes built-in reporting and analytics that give you a clear view of your performance without requiring a dedicated data scientist. Whether you are a small team looking to organize your leads or a mid-market company needing deep sales insights, you can scale your operations effectively while maintaining high user adoption across your sales department.
Tekmetric
Tekmetric is a comprehensive shop management system built to help you run your auto repair business more efficiently from any device. You can manage the entire repair lifecycle—from the moment a customer books an appointment to the final digital payment—within a single, intuitive interface. By moving your shop to the cloud, you eliminate the need for local servers and gain the freedom to monitor your business performance in real-time whether you are at the shop or at home.
The platform focuses on transparency and speed, allowing you to build trust with your customers through detailed digital vehicle inspections and instant text-to-pay options. You can easily track parts inventory, manage technician productivity, and analyze financial reports to identify growth opportunities. It is designed specifically for independent auto repair shops and multi-location enterprises looking to modernize their operations and improve the overall customer experience.
Overview
Pipeliner CRM Features
- Dynamic Visual Maps View your sales leads and opportunities on interactive maps to instantly understand the health of your entire pipeline.
- Drag-and-Drop Pipeline Move deals between stages with a simple drag-and-drop interface that updates your sales forecasts and task lists automatically.
- Built-in Reporting Generate complex sales reports and pivot tables directly within the app to track your team's KPIs in real-time.
- Automated Workflows Set up trigger-based actions to handle routine tasks like sending follow-up emails or updating lead statuses without manual effort.
- Sales AI Insights Identify high-risk deals and get suggestions on which opportunities to prioritize based on historical win patterns and engagement.
- Mobile CRM App Access your contacts, update deal stages, and scan business cards directly from your smartphone while you are in the field.
Tekmetric Features
- Digital Vehicle Inspections. Create professional inspection reports with photos and videos that you can text directly to customers for instant approval.
- Smart Estimating. Build accurate repair orders in seconds by pulling labor times and parts pricing directly into your estimates.
- Tekmessage. Communicate with your customers in real-time through built-in two-way texting to share updates and get quick authorizations.
- Real-Time Reports. Monitor your shop's gross profit, average repair order value, and technician efficiency with live data dashboards.
- Integrated Payments. Collect payments faster by sending secure text-to-pay links that allow your customers to pay from their smartphones.
- Parts Procurement. Order parts from your preferred vendors without leaving the platform to keep your bays moving and reduce downtime.
Pricing Comparison
Pipeliner CRM Pricing
- Lead & Opportunity management
- Visual sales pipeline
- Contact & Account management
- Task & Appointment tracking
- Standard sales reports
- Mobile app access
- Everything in Starter, plus:
- Advanced reporting & dashboards
- Custom fields & forms
- Email integration (Gmail/Outlook)
- Sales automation engine
- Multiple sales pipelines
Tekmetric Pricing
- Digital Repair Orders
- Customer Profiles
- Appointment Scheduling
- Basic Reporting
- Integrated Payments
- Two-Way Texting
- Everything in Start, plus:
- Digital Vehicle Inspections
- Advanced Reporting
- Inventory Management
- Technician App Access
- Labor Guide Integration
Pros & Cons
Pipeliner CRM
Pros
- Highly visual interface makes deal tracking intuitive
- Excellent reporting capabilities without needing external tools
- Fast setup and implementation compared to competitors
- Strong mobile app functionality for field sales
- Responsive customer support and onboarding assistance
Cons
- Higher starting price point than basic CRMs
- Learning curve for advanced reporting features
- Limited third-party integrations on the entry tier
Tekmetric
Pros
- Intuitive interface makes training new service advisors fast
- Digital inspections significantly increase average repair order value
- Cloud-based access allows you to manage shops remotely
- Frequent software updates based on direct user feedback
- Seamless integration with major parts ordering platforms
Cons
- Initial data migration from legacy systems can be complex
- Higher price point compared to basic desktop-based alternatives
- Requires a stable internet connection for all shop operations