8x8
8x8 provides a unified contact center and communications platform that integrates voice, video, chat, and contact center solutions into a single cloud-based interface to streamline your business interactions.
TelcoBridges ProSBC
ProSBC is a high-performance virtual session border controller designed to help you secure and manage VoIP networks with carrier-grade reliability and flexible cloud or on-premise deployment options.
Quick Comparison
| Feature | 8x8 | TelcoBridges ProSBC |
|---|---|---|
| Website | 8x8.com | telcobridges.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $24/month | $99/month |
| FREE Trial | ✓ 30 days free trial | ✓ 90 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1987 | 2002 |
| Headquarters | Campbell, USA | Boucherville, Canada |
Overview
8x8
8x8 offers a unified platform that brings your phone system, video meetings, and team messaging together in one place. You can manage all your internal and external communications through a single interface, eliminating the need to toggle between different apps. It is designed to help your team stay connected whether they are in the office or working remotely, providing high-quality voice and video services globally.
The platform specifically solves the problem of fragmented communication by offering integrated contact center capabilities alongside standard business phone features. You can easily scale your operations from a few users to thousands, benefiting from built-in analytics that show you how your team is performing. It is ideal for mid-market and enterprise companies that need reliable, secure, and compliant communication tools across multiple international locations.
TelcoBridges ProSBC
TelcoBridges ProSBC is a virtualized session border controller that helps you protect and interconnect your VoIP networks. Whether you are a service provider managing SIP trunking or an enterprise securing remote workers, you can deploy this software on standard white-box hardware, private clouds, or public platforms like AWS and Azure. It handles critical tasks like security, interoperability, and session routing without requiring proprietary hardware.
You can scale your operations easily with a software-defined approach that supports up to 60,000 sessions. The platform simplifies complex network challenges by providing built-in tools for troubleshooting and monitoring. By moving away from rigid hardware appliances, you gain the flexibility to grow your infrastructure on demand while maintaining the high availability required for mission-critical voice services.
Overview
8x8 Features
- Unified Communications Access your business phone, team chat, and video meetings from a single app on your desktop or mobile device.
- Omnichannel Contact Center Interact with your customers across voice, email, chat, and social media channels to provide a consistent support experience.
- Global Presence Get local phone numbers in over 50 countries so you can establish a professional presence wherever your customers are.
- HD Video Conferencing Host secure video meetings with up to 500 participants and use screen sharing to collaborate on projects in real-time.
- Advanced Analytics Track call quality and team performance with real-time dashboards that help you make data-driven decisions for your business.
- Smart Presence See the availability of your colleagues across all devices so you know the best time to reach out or transfer calls.
TelcoBridges ProSBC Features
- SIP Security. Protect your network from DoS attacks and toll fraud with advanced encryption and dynamic blacklisting capabilities.
- Media Transcoding. Ensure seamless communication between different devices by converting voice codecs in real-time across your network.
- Flexible Deployment. Install your SBC on VMware, KVM, AWS, or Azure to match your existing infrastructure requirements.
- Advanced Routing. Route your calls intelligently based on cost, quality, or time of day to maximize network efficiency.
- High Availability. Keep your services running 24/7 with 1+1 redundancy that triggers instant failover if a node goes down.
- Network Monitoring. Monitor your call quality and system performance in real-time with integrated dashboards and alerting tools.
Pricing Comparison
8x8 Pricing
- Unlimited calling to 14 countries
- HD video conferencing
- Team messaging and business SMS
- Mobile and desktop apps
- Integrations with CRM and productivity tools
- Multi-level auto attendant
- Everything in X2, plus:
- Unlimited calling to 48 countries
- Supervisor analytics and dashboards
- Call monitoring and whisper modes
- Quality management tools
- Advanced 8x8 Frontdesk features
TelcoBridges ProSBC Pricing
- Scales from 10 to 60,000 sessions
- SIP security and DoS protection
- Back-to-back user agent (B2BUA)
- Advanced call routing engine
- RESTful API for automation
- Standard technical support
- Everything in Subscription, plus:
- Hardware-accelerated transcoding
- Support for Opus and SILK codecs
- Enhanced media handling
- Priority technical support
- Custom installation assistance
Pros & Cons
8x8
Pros
- Excellent call quality and reliability across global locations
- Consolidates multiple communication tools into one easy interface
- Strong security features and compliance for regulated industries
- Seamless mobile app experience for remote work flexibility
Cons
- Initial setup and configuration can be complex
- Customer support response times can be inconsistent
- Interface may feel cluttered for very basic users
TelcoBridges ProSBC
Pros
- Extremely cost-effective compared to hardware appliances
- Fast deployment on major cloud platforms
- Excellent technical support and documentation
- Highly stable even under heavy traffic loads
Cons
- Interface has a steep learning curve
- Requires deep knowledge of SIP protocols
- Web GUI can feel dated occasionally