Doxy.me
Doxy.me is a simple and secure telemedicine solution that allows healthcare providers to meet with patients remotely through a browser-based interface without requiring any software downloads or installations.
TeleVox
TeleVox provides an automated patient engagement platform that helps healthcare providers streamline communication through appointment reminders, clinical notifications, and secure messaging to improve patient outcomes and office efficiency.
Quick Comparison
| Feature | Doxy.me | TeleVox |
|---|---|---|
| Website | doxy.me | televox.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 1992 |
| Headquarters | Rochester, USA | Mobile, USA |
Overview
Doxy.me
Doxy.me is a simple telemedicine platform designed to make remote healthcare accessible for both you and your patients. You can start a video call by simply sharing a personalized room link, which patients click to enter your virtual waiting room. Because it runs entirely in a web browser, your patients don't need to download apps, create accounts, or manage complex software updates to receive care.
The platform focuses on ease of use while maintaining strict security standards, including HIPAA, GDPR, and PHIPA compliance. You can manage your clinical workflow with a virtual check-in process, allowing you to see who is waiting and jump between appointments effortlessly. It scales from individual private practices to large hospital systems, offering a permanent free tier for basic clinical needs.
TeleVox
TeleVox is a comprehensive patient engagement platform designed to help you automate the entire patient journey. Instead of manual outreach, you can use automated appointment reminders, pre-visit instructions, and post-care follow-ups to reduce no-shows and improve clinical outcomes. You can reach patients through their preferred channels, including SMS, voice, and email, ensuring your messages actually get read.
The platform integrates directly with your existing Electronic Health Record (EHR) system to sync data in real-time. Whether you run a small private practice or manage a large health system, you can scale your communication efforts without adding administrative headcount. It helps you close gaps in care by sending automated wellness reminders and screening notifications based on specific patient data.
Overview
Doxy.me Features
- Virtual Waiting Room See when your patients arrive in your private queue so you can manage your schedule and start calls when ready.
- Personalized Room URL Use a consistent, custom web link for your practice that you can share via email, text, or your website.
- Browser-Based Calling Conduct high-quality video sessions without requiring your patients to download apps or register for an account.
- Patient Check-in Collect patient names and information automatically as they enter your waiting room to verify identity before the call.
- In-Call File Sharing Send and receive clinical documents, educational materials, or lab results securely during your live video session.
- Text and Email Invites Send meeting invitations directly to your patient's phone or inbox to reduce no-shows and simplify the connection process.
TeleVox Features
- Automated Reminders. Reduce no-shows by sending automated appointment confirmations and reminders via text, voice, or email.
- Two-Way Messaging. Chat with your patients in real-time through secure, HIPAA-compliant SMS to answer questions and coordinate care.
- Patient Self-Scheduling. Let your patients book or reschedule appointments online at their convenience, reducing your staff's phone volume.
- Clinical Outreach. Send automated notifications for lab results, preventative screenings, and chronic care management to improve health outcomes.
- Digital Intake. Collect patient registration forms and insurance information digitally before the visit to streamline your front-desk operations.
- Post-Care Surveys. Gather valuable feedback automatically after appointments to monitor patient satisfaction and improve your practice's reputation.
Pricing Comparison
Doxy.me Pricing
- Unlimited video calls
- Unlimited minutes
- Personalized room URL
- Virtual waiting room
- Patient check-in history
- HIPAA/GDPR compliant
- Everything in Free, plus:
- Text and email invites
- Secure file transfer
- Screen sharing
- Edit waiting room
- Photo capture
TeleVox Pricing
Pros & Cons
Doxy.me
Pros
- Extremely easy for elderly patients to use
- No software downloads required for patients
- Generous free tier with unlimited calling
- Quick setup takes less than five minutes
- Reliable HIPAA compliance for private practices
Cons
- Requires strong internet for high-definition video
- Limited features on the free version
- Occasional browser compatibility issues on older devices
TeleVox
Pros
- Deep integration with major EHR systems like Epic and Cerner
- Highly customizable message templates for different appointment types
- Reliable automated outreach significantly reduces manual staff workload
- Effective at lowering no-show rates across large health systems
Cons
- Initial setup and configuration requires significant technical coordination
- User interface can feel dated compared to newer startups
- Custom reporting tools have a steeper learning curve