Onfido
Onfido provides AI-powered identity verification and document authentication services to help businesses onboard customers securely while reducing fraud and ensuring global regulatory compliance through a mobile-first automated platform.
Telo
Telo provides a developer-friendly identity platform that helps you verify users, enrich contact data, and prevent fraud using authoritative telecommunications data and real-time intelligence across global networks.
Quick Comparison
| Feature | Onfido | Telo |
|---|---|---|
| Website | onfido.com | telo.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2011 |
| Headquarters | London, UK | Atlanta, USA |
Overview
Onfido
Onfido helps you verify your customers' identities remotely without sacrificing user experience. By combining AI-powered document verification with facial biometrics, you can confirm that your users are who they say they are in real-time. This process allows you to scale your business globally while staying compliant with KYC and AML regulations across different jurisdictions.
You can integrate the platform into your existing web or mobile apps to create a frictionless onboarding journey. Whether you are a fintech startup or a large enterprise, the software helps you stop sophisticated fraud like deepfakes and synthetic identities. It simplifies the complex task of manual document review, allowing your team to focus on growth rather than administrative bottlenecks.
Telo
Telo is a modern identity intelligence platform designed to help you verify and enrich customer data with precision. By tapping into authoritative telecom sources, you can instantly validate phone numbers, identify line types, and attach accurate names to anonymous contacts. This helps you clean up your CRM, reduce failed deliveries, and ensure you are communicating with real people rather than bots or fraudsters.
You can integrate these capabilities directly into your existing workflows using their developer-first APIs. Whether you are a small startup looking to prevent sign-up fraud or a large enterprise needing to maintain high-quality lead data, the platform provides the building blocks to secure your ecosystem. It eliminates the guesswork in identity verification, allowing you to focus on building trust with your legitimate customers.
Overview
Onfido Features
- Document Verification Verify over 2,500 types of government-issued IDs from 195 countries using advanced AI to detect forgeries automatically.
- Biometric Liveness Ensure your users are physically present with video or photo-based liveness checks that block spoofing and deepfake attempts.
- Smart Capture SDK Provide your users with a high-quality capture experience that includes real-time feedback to ensure clear document and face images.
- Onfido Studio Build and optimize your identity verification workflows with a drag-and-drop orchestration tool to match specific risk profiles.
- Known Faces Protect your platform against repeat fraudsters by matching new applicants against your own database of previously seen faces.
- Data Discovery Automate your KYC checks by instantly extracting and validating data from global databases to speed up the approval process.
Telo Features
- OpenCNAM. Access real-time caller ID data to see the name associated with any phone number during inbound or outbound calls.
- Number Portability Lookup. Identify the current carrier and line type for any number to ensure your messages and calls reach their destination.
- Contact Enrichment. Automatically update your database with accurate names, addresses, and carrier info to keep your customer records clean and actionable.
- Fraud Risk Scoring. Detect high-risk numbers and potential scammers before they enter your system by analyzing behavioral patterns and carrier data.
- Developer-First APIs. Integrate identity verification into your apps quickly with well-documented REST APIs designed for high-volume production environments.
- Global Coverage. Verify identities across hundreds of countries using a vast network of international telecommunications data sources and partnerships.
Pricing Comparison
Onfido Pricing
Telo Pricing
- Pay-as-you-go usage
- Access to OpenCNAM
- Carrier lookup tools
- Standard API rate limits
- Email support access
- Basic documentation
- Everything in Standard, plus:
- Volume-based discounts
- Higher rate limits
- Dedicated account management
- Custom contract terms
- Priority technical support
Pros & Cons
Onfido
Pros
- High accuracy in detecting fraudulent government documents
- Excellent mobile SDK provides a smooth user experience
- Comprehensive global coverage for international business scaling
- Intuitive dashboard makes manual reviews fast and easy
Cons
- Integration can be complex for smaller technical teams
- Pricing is high compared to basic verification tools
- Customer support response times can be slow occasionally
Telo
Pros
- Highly accurate caller ID data from authoritative sources
- Simple REST API integration for fast deployment
- Excellent documentation for developers and engineers
- Reliable uptime for mission-critical verification tasks
Cons
- Usage-based costs can scale quickly with volume
- Limited features for non-technical business users
- Pricing details require account creation to view