Mews
Mews is a cloud-based hospitality management system that automates operations for hotels and hostels, featuring integrated payments, guest journey management, and a vast marketplace of third-party software integrations.
ThinkReservations
ThinkReservations provides an all-in-one property management system, integrated booking engine, and channel manager designed to help lodging owners streamline operations and increase their direct bookings and overall revenue.
Quick Comparison
| Feature | Mews | ThinkReservations |
|---|---|---|
| Website | mews.com | thinkreservations.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $99/month | $25/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2012 |
| Headquarters | Prague, Czech Republic | Seattle, USA |
Overview
Mews
Mews is a flexible hospitality cloud designed to help you move away from legacy systems and embrace modern, automated operations. You can manage every aspect of your property—from the front desk and housekeeping to finance and guest experiences—within a single, intuitive interface. The platform focuses on removing administrative friction, allowing your staff to spend more time engaging with guests rather than staring at screens.
You can transform the guest journey by offering online check-in, digital keys, and automated settlement of payments. Whether you run a boutique hotel, a large international chain, or a hybrid hostel, the software scales to meet your needs. By centralizing your data and connecting to hundreds of industry-specific apps, you gain a clear overview of your performance while providing a personalized experience for every visitor.
ThinkReservations
ThinkReservations is a comprehensive platform built specifically for independent lodging properties like bed and breakfasts, boutique hotels, and vacation rentals. You can manage your entire front-desk operation from a single interface, handling everything from guest check-ins to automated housekeeping schedules. By unifying your property management system with a built-in booking engine, you eliminate the risk of double bookings while providing guests a smooth, professional reservation experience on your own website.
The software also acts as your central hub for distribution, connecting you directly to major travel sites like Expedia and Booking.com. You can automate your guest communication with personalized emails and manage your business finances through integrated payment processing and accounting exports. It is designed for owners and managers who want to spend less time on manual data entry and more time focusing on guest hospitality.
Overview
Mews Features
- Mews Operations Streamline your front office and housekeeping tasks with a mobile-friendly dashboard that updates room statuses in real-time.
- Mews Payments Automate your entire payment process with secure, integrated processing that eliminates manual data entry and reduces chargebacks.
- Guest Journey Empower your guests with branded online check-in and check-out options to reduce lobby wait times and improve satisfaction.
- Mews Marketplace Connect your property to over 1,000 industry apps including POS, CRM, and revenue management systems with one-click integrations.
- Multi-Property Management Manage multiple locations from a single login, allowing you to standardize settings and view aggregated reporting across your portfolio.
- Mews Terminals Sync your physical card readers directly with your property management system to ensure every transaction is recorded accurately.
ThinkReservations Features
- Integrated Booking Engine. Turn your website visitors into confirmed guests with a mobile-friendly booking process that matches your property's unique branding.
- Channel Manager. Sync your rates and availability automatically across OTAs like Expedia and Airbnb to prevent overbookings and save hours of manual updates.
- Automated Guest Emails. Send professional confirmation, reminder, and thank-you emails automatically to enhance your guest experience without lifting a finger.
- Yield Management. Set automated pricing rules that adjust your rates based on occupancy levels to maximize your revenue during peak seasons.
- Housekeeping Management. Organize your cleaning staff with digital schedules and real-time room status updates accessible from any mobile device.
- Comprehensive Reporting. Analyze your property's performance with detailed reports on occupancy, tax collection, and marketing source effectiveness.
Pricing Comparison
Mews Pricing
- Core property management features
- Mews Operations dashboard
- Integrated payment processing
- Online guest check-in
- Access to Mews Marketplace
- Standard reporting tools
- Everything in Pro, plus:
- Advanced automation rules
- Multi-property management tools
- Priority technical support
- Custom API access
- Enhanced data analytics
ThinkReservations Pricing
- Price per room/unit
- Property Management System
- Direct Booking Engine
- Channel Manager access
- Automated guest communications
- US-based customer support
- Integrated payment processing
- Competitive transaction rates
- Automatic deposit collection
- Simplified refund management
- PCI compliant security
Pros & Cons
Mews
Pros
- Modern and intuitive user interface
- Extensive library of third-party integrations
- Automated payment processing saves significant time
- Strong mobile functionality for floor staff
- Frequent updates and new feature releases
Cons
- Initial setup and configuration is complex
- Customer support response times can vary
- Higher price point than basic competitors
- Steep learning curve for advanced features
ThinkReservations
Pros
- Exceptional US-based customer support team
- Highly intuitive and clean user interface
- Seamless synchronization between PMS and OTAs
- Reliable automated guest communication tools
- Frequent updates based on user suggestions
Cons
- Limited customization for specific report types
- No native mobile app for staff
- Learning curve for complex yield management
- Higher price point for very small properties