Rackspace Technology
Rackspace Technology provides end-to-end multicloud solutions that help you design, build, and operate your cloud environments across public, private, and hybrid infrastructures to maximize performance and reduce operational complexity.
Cisco ThousandEyes
ThousandEyes is a digital experience monitoring platform that provides end-to-end visibility into the internet, cloud, and enterprise networks to help you resolve performance issues across your entire digital ecosystem.
Quick Comparison
| Feature | Rackspace Technology | Cisco ThousandEyes |
|---|---|---|
| Website | rackspace.com | thousandeyes.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 15 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1998 | 2010 |
| Headquarters | San Antonio, USA | San Francisco, USA |
Overview
Rackspace Technology
Rackspace Technology helps you navigate the complexities of the cloud by providing managed services across AWS, Azure, and Google Cloud. Instead of managing infrastructure yourself, you get a team of experts who handle the architecture, security, and 24/7 operations of your environment. This allows you to focus on building your applications while they ensure your underlying systems remain scalable and resilient.
You can choose from private, public, or hybrid cloud configurations tailored to your specific compliance and performance needs. The platform solves the challenge of the 'cloud skills gap' by giving you immediate access to specialized engineers who optimize your spending and automate your deployments. Whether you are migrating a legacy application or building a cloud-native microservices architecture, you get the tools and support to manage your entire lifecycle.
Cisco ThousandEyes
ThousandEyes gives you a complete view of the digital paths your data takes across the internet, cloud providers, and internal networks. You can see exactly how your users experience your applications, whether they are working from home, in an office, or accessing services via a third-party API. By mapping every hop between your users and your services, you can pinpoint exactly where delays or outages occur, even when the problem lies outside your own infrastructure.
The platform helps you reduce mean time to identify and resolve issues by providing actionable data you can share with service providers. You can monitor SaaS performance, optimize SD-WAN deployments, and ensure your customer-facing websites remain reachable and fast. It is designed for IT operations and network engineering teams at mid-market and enterprise organizations who rely on complex, distributed environments.
Overview
Rackspace Technology Features
- Multicloud Management Manage your workloads across AWS, Azure, and Google Cloud from a single point of contact for simplified operations.
- Elastic Engineering Access a pod of cloud experts who work alongside your team to build, migrate, and optimize your architecture.
- Cloud Security Operations Protect your data with 24/7 monitoring, threat detection, and automated compliance checks tailored to your specific industry requirements.
- Cloud Native Enablement Modernize your applications using containers and serverless technology with guidance from certified architects and automated deployment pipelines.
- Data Modernization Optimize your databases and analytics platforms to gain faster insights while reducing the cost of storing large datasets.
- Managed Governance Control your cloud spending and resource allocation with automated policies that prevent budget overruns and shadow IT.
Cisco ThousandEyes Features
- Internet Insights. View a real-time map of global internet health to see if outages are affecting your users before they even report them.
- End-User Monitoring. Install lightweight agents on employee laptops to track the performance of critical applications like Zoom, Salesforce, and Microsoft Teams.
- Cloud Agent Network. Run tests from hundreds of pre-installed global locations to simulate how customers in different regions experience your digital services.
- BGP Route Visualization. Monitor your internet routing paths and get alerted when malicious hijacks or configuration errors redirect your traffic unexpectedly.
- Device Layer Discovery. Map your internal network topology automatically to see how physical hardware performance impacts the overall digital experience of your team.
- Shareable Snapshots. Generate interactive links of performance data to prove to ISPs or cloud providers exactly where their service is failing.
Pricing Comparison
Rackspace Technology Pricing
Cisco ThousandEyes Pricing
Pros & Cons
Rackspace Technology
Pros
- Expert technical support available 24/7 for urgent issues
- Deep expertise across multiple major cloud platforms
- Reliable uptime for mission-critical enterprise applications
- Simplifies complex migrations from on-premise to cloud
Cons
- Premium pricing compared to self-managed cloud options
- Complex billing statements can be difficult to navigate
- Response times vary depending on your support tier
Cisco ThousandEyes
Pros
- Unmatched visibility into public internet and ISP performance
- Intuitive path visualization makes complex data easy to read
- Excellent for holding third-party service providers accountable
- Seamless integration with Cisco hardware and software ecosystems
Cons
- Pricing can be high for high-frequency monitoring
- Steep learning curve for advanced configuration and alerts
- Consumption-based credits require careful management to avoid overages