TeleVox
TeleVox provides an automated patient engagement platform that helps healthcare providers streamline communication through appointment reminders, clinical notifications, and secure messaging to improve patient outcomes and office efficiency.
TigerConnect
TigerConnect is a clinical communication and collaboration software that provides secure messaging, alarm management, and physician scheduling to help healthcare teams coordinate patient care more efficiently and safely.
Quick Comparison
| Feature | TeleVox | TigerConnect |
|---|---|---|
| Website | televox.com | tigerconnect.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1992 | 2010 |
| Headquarters | Mobile, USA | Santa Monica, USA |
Overview
TeleVox
TeleVox is a comprehensive patient engagement platform designed to help you automate the entire patient journey. Instead of manual outreach, you can use automated appointment reminders, pre-visit instructions, and post-care follow-ups to reduce no-shows and improve clinical outcomes. You can reach patients through their preferred channels, including SMS, voice, and email, ensuring your messages actually get read.
The platform integrates directly with your existing Electronic Health Record (EHR) system to sync data in real-time. Whether you run a small private practice or manage a large health system, you can scale your communication efforts without adding administrative headcount. It helps you close gaps in care by sending automated wellness reminders and screening notifications based on specific patient data.
TigerConnect
TigerConnect helps you streamline clinical workflows by bringing all your communication into one secure, HIPAA-compliant platform. You can stop relying on outdated pagers and fragmented systems, replacing them with real-time messaging, voice, and video. It connects your entire care team—including physicians, nurses, and allied health professionals—to ensure everyone stays aligned on patient needs.
You can integrate the platform with your existing EHR and nurse call systems to receive critical alerts directly on your mobile device. This allows you to respond to patient needs faster and reduce alarm fatigue. Whether you are managing a single clinic or a multi-hospital system, the platform helps you automate scheduling and coordinate transitions of care without the usual manual bottlenecks.
Overview
TeleVox Features
- Automated Reminders Reduce no-shows by sending automated appointment confirmations and reminders via text, voice, or email.
- Two-Way Messaging Chat with your patients in real-time through secure, HIPAA-compliant SMS to answer questions and coordinate care.
- Patient Self-Scheduling Let your patients book or reschedule appointments online at their convenience, reducing your staff's phone volume.
- Clinical Outreach Send automated notifications for lab results, preventative screenings, and chronic care management to improve health outcomes.
- Digital Intake Collect patient registration forms and insurance information digitally before the visit to streamline your front-desk operations.
- Post-Care Surveys Gather valuable feedback automatically after appointments to monitor patient satisfaction and improve your practice's reputation.
TigerConnect Features
- Secure Messaging. Send HIPAA-compliant texts, images, and videos to your colleagues so you can share patient data safely.
- Clinical Collaboration. Create group conversations around specific patients or shifts to keep the entire care team updated instantly.
- Physician Scheduling. Manage complex on-call schedules and sync them with messaging so you always reach the right provider.
- Alarm Management. Receive filtered, high-priority alerts from physiological monitors and nurse call systems directly on your smartphone.
- Patient Engagement. Communicate directly with patients and their families via secure links without requiring them to download an app.
- Role-Based Routing. Message a specific role, like 'On-Call Cardiologist,' instead of searching for an individual's name or number.
- Video & Voice Calling. Launch HD video consultations or VoIP calls from within the chat interface to discuss urgent cases.
- EHR Integration. View patient data and clinical context alongside your conversations to make more informed care decisions.
Pricing Comparison
TeleVox Pricing
TigerConnect Pricing
Pros & Cons
TeleVox
Pros
- Deep integration with major EHR systems like Epic and Cerner
- Highly customizable message templates for different appointment types
- Reliable automated outreach significantly reduces manual staff workload
- Effective at lowering no-show rates across large health systems
Cons
- Initial setup and configuration requires significant technical coordination
- User interface can feel dated compared to newer startups
- Custom reporting tools have a steeper learning curve
TigerConnect
Pros
- Significant reduction in internal email volume
- Intuitive interface similar to popular consumer apps
- Reliable delivery notifications for urgent messages
- Simplifies the process of finding on-call staff
- Strong security features ensure HIPAA compliance
Cons
- Occasional delays in push notifications
- Initial setup of integrations is complex
- Mobile app can consume significant battery life
- Desktop version lacks some mobile features