Ivy Mobility
Ivy Mobility provides a unified cloud-based platform designed to help consumer goods companies manage direct store delivery, retail execution, and distribution operations efficiently.
Totango
Totango is a customer success software that helps you monitor customer health, automate engagement workflows, and drive recurring revenue growth through data-driven insights and proactive retention strategies.
Quick Comparison
| Feature | Ivy Mobility | Totango |
|---|---|---|
| Website | ivymobility.com | totango.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2002 | 2010 |
| Headquarters | Singapore, Singapore | Redwood City, USA |
Overview
Ivy Mobility
Ivy Mobility offers a comprehensive suite of tools specifically built for the consumer packaged goods (CPG) and distribution industries. You can manage your entire route-to-market strategy from a single platform, connecting your field sales teams, delivery drivers, and merchandisers with real-time data. The software helps you eliminate manual paperwork and fragmented processes by digitizing store audits, order captures, and inventory tracking.
You can optimize your distribution network using integrated modules for direct store delivery (DSD) and route accounting. The platform allows your field reps to access historical sales data and personalized promotions on their mobile devices, helping them sell more effectively during every store visit. Whether you are a mid-sized distributor or a global enterprise, you can scale these capabilities to match your specific territory requirements and retail execution goals.
Totango
Totango helps you protect and grow your recurring revenue by giving you a clear view of your customer health. You can integrate data from various sources to create a single source of truth for every account, allowing your team to spot churn risks before they happen. The platform uses 'SuccessBLOCs'—pre-built toolkits that help you standardize your customer journey, from onboarding and adoption to renewal and expansion.
You can automate repetitive manual tasks with 'SuccessPlays' that trigger specific actions based on customer behavior. Whether you are managing a handful of high-touch accounts or thousands of digital-only customers, the platform scales to meet your needs. It helps you move away from reactive firefighting and toward a proactive strategy that increases lifetime value and simplifies team collaboration.
Overview
Ivy Mobility Features
- Retail Execution Guide your field reps through perfect store visits with digital audits, planogram checks, and automated task lists.
- Direct Store Delivery Manage your entire delivery process from van loading to invoice settlement and payment collection in real-time.
- Route Accounting Track your inventory and financial transactions accurately across every route to prevent leakage and improve cash flow.
- Order Management Capture orders instantly on mobile devices with access to live inventory levels and customer-specific pricing rules.
- Promotions Management Execute and track trade promotions at the store level to ensure your marketing spend drives actual sales.
- Digital Merchandising Capture photos of shelf displays and track competitor activity to maintain your brand standards across all retail locations.
Totango Features
- Customer Health Scoring. Monitor real-time account health using multidimensional data so you can intervene exactly when a customer needs help.
- SuccessBLOCs. Deploy pre-built modular toolkits designed for specific goals like onboarding, renewals, or expansion to get started quickly.
- SuccessPlays. Automate your workflows by triggering tasks and notifications for your team based on specific customer milestones or risks.
- Customer Segments. Group your customers by industry, lifecycle stage, or health status to deliver personalized engagement at scale.
- Campaign Builder. Send automated, personalized emails to your customers based on their product usage and behavior without leaving the platform.
- Revenue Center. Track your renewal forecasts and identify upsell opportunities visually to ensure you hit your growth targets every quarter.
Pricing Comparison
Ivy Mobility Pricing
Totango Pricing
- Up to 100 accounts
- 1 SuccessBLOC
- Basic health tracking
- Community support
- Self-service onboarding
- Everything in Free, plus:
- Up to 200 accounts
- 3 SuccessBLOCs
- Automated SuccessPlays
- Email campaigns
- Standard integrations
Pros & Cons
Ivy Mobility
Pros
- Deeply specialized features for the consumer goods industry
- Strong offline capabilities for field reps in remote areas
- Highly configurable workflows to match specific business processes
- Consolidates multiple field functions into one mobile application
Cons
- Initial configuration requires significant time and planning
- User interface has a learning curve for non-technical staff
- Custom pricing makes it difficult for quick budget comparisons
Totango
Pros
- Highly customizable health scoring models
- Pre-built templates accelerate initial setup
- Powerful automation triggers save manual effort
- Excellent visibility into account renewal risks
Cons
- Initial configuration requires significant time investment
- Interface can feel cluttered for new users
- Higher pricing tiers are quite expensive