Smarten
Smarten is an augmented analytics platform that provides self-service business intelligence tools like assisted predictive modeling and data preparation to help you make data-driven decisions without technical expertise.
Tapit
Tapit is a comprehensive call accounting and telemanagement software solution designed to help you track telephone costs, monitor employee productivity, and optimize your organization's entire communication infrastructure.
Quick Comparison
| Feature | Smarten | Tapit |
|---|---|---|
| Website | smarten.com | trisys.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 1984 |
| Headquarters | Ahmedabad, India | Florham Park, USA |
Overview
Smarten
Smarten is an augmented analytics platform designed to simplify how you interact with complex data. Instead of relying on data scientists for every report, you can use self-service tools to visualize trends, prepare data sets, and perform advanced predictive modeling through a user-friendly interface. It focuses on 'Augmented Analytics,' which uses machine learning to guide you through data discovery and help you find hidden patterns automatically.
You can connect various data sources to create personalized dashboards and share insights across your entire organization. The platform is built for business users in finance, sales, and operations who need to move beyond basic spreadsheets into sophisticated forecasting. By automating the more technical aspects of data science, Smarten allows you to focus on the strategic implications of your data rather than the underlying code.
Tapit
Tapit provides you with a clear window into your organization's telecommunications usage and costs. By capturing data directly from your PBX or IP phone system, you can generate detailed reports on call volumes, durations, and expenses across different departments or locations. This visibility helps you identify billing errors, reduce unauthorized phone usage, and ensure your communication resources align with your business goals.
You can use the platform to monitor customer service levels by tracking response times and call handling patterns. Whether you are managing a single office or a distributed enterprise, the software scales to meet your needs with automated reporting and real-time alerts. It simplifies the complex task of managing telecom data so you can focus on improving operational efficiency and reducing monthly overhead.
Overview
Smarten Features
- Smarten Insights Use machine learning to automatically identify trends and patterns in your data without writing complex queries.
- Self-Service Data Prep Clean, shape, and blend data from multiple sources yourself using an intuitive interface designed for non-technical users.
- Assisted Predictive Modeling Build and run predictive use cases like churn analysis or sales forecasting using guided workflows and algorithms.
- Key Influencer Analytics Discover exactly which factors are driving your business results and see how different variables impact your goals.
- Natural Language Processing Ask questions about your data in plain English and receive instant visual answers and detailed reports.
- Mobile BI Access your dashboards and track your key performance indicators from any mobile device while you are on the move.
Tapit Features
- Automated Reporting. Schedule custom reports to arrive in your inbox automatically so you can monitor call activity without manual effort.
- Real-Time Monitoring. Track incoming and outgoing calls as they happen to maintain high service levels and identify immediate staffing needs.
- Cost Allocation. Assign phone expenses to specific departments, projects, or clients to simplify your internal billing and budget management.
- Abuse Detection. Set up instant alerts for long-duration or high-cost calls to prevent phone system misuse and reduce unnecessary expenses.
- Multi-Site Management. Consolidate call data from multiple office locations into a single centralized database for a unified view of your enterprise.
- Flexible Filtering. Drill down into specific data points like extension numbers, trunk lines, or date ranges to find exactly what you need.
Pricing Comparison
Smarten Pricing
Tapit Pricing
Pros & Cons
Smarten
Pros
- Simplifies complex data science tasks for average business users
- Strong automated data discovery features save significant time
- Flexible deployment options including both cloud and on-premise
- Comprehensive support for various data source integrations
Cons
- Initial setup requires careful data mapping and planning
- Advanced predictive features have a slight learning curve
- Public pricing is not available without contacting sales
Tapit
Pros
- Compatible with almost any PBX or IP-based phone system
- Highly granular reporting options for detailed cost analysis
- Reliable data capture prevents loss of important call records
- Scalable architecture supports growth from small offices to enterprises
Cons
- Interface feels dated compared to modern SaaS platforms
- Initial configuration requires specific technical knowledge of phone systems
- Pricing is not transparent and requires a sales consultation