PostPilot
PostPilot is a direct mail marketing automation platform that allows ecommerce brands to send personalized postcards and catalogs as easily as sending an email to increase customer retention.
Viral Loops
Viral Loops is a referral marketing software that helps you build and launch viral giveaways, waitlists, and ambassador programs to grow your customer base through word-of-mouth automation.
Quick Comparison
| Feature | PostPilot | Viral Loops |
|---|---|---|
| Website | postpilot.com | viralloops.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $49/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2016 |
| Headquarters | Spartanburg, USA | London, UK |
Overview
PostPilot
PostPilot is a direct mail automation platform built specifically for ecommerce brands that want to reach customers physically. You can create, launch, and track postcard or catalog campaigns directly from your dashboard, treating direct mail with the same speed and data-driven precision as your email marketing. By connecting your store, you can trigger physical mail based on real-time customer behavior like abandoned carts or second-purchase reminders.
You can design your own mailers using a simple drag-and-drop editor or lean on their professional design services to handle the creative work for you. The platform eliminates the traditional headaches of direct mail like minimum order quantities and long lead times. It helps you cut through the digital noise of crowded inboxes by landing a tangible, personalized message directly in your customers' mailboxes to drive higher lifetime value.
Viral Loops
Viral Loops is a referral marketing platform that helps you turn your existing customers into your most effective growth channel. Instead of relying solely on expensive ads, you can build custom referral programs, pre-launch waitlists, and viral giveaways that encourage people to share your brand with their network. You can choose from various templates inspired by successful companies like Dropbox and Airbnb to get your campaign running in minutes.
The platform handles the heavy lifting of tracking referrals, distributing rewards, and preventing fraud automatically. You can integrate it directly into your website or use hosted landing pages to capture leads. Whether you are launching a new newsletter, scaling an e-commerce store, or building a SaaS waitlist, you can manage every aspect of your viral growth from a single, intuitive dashboard.
Overview
PostPilot Features
- Behavioral Triggers Automatically send postcards when customers abandon a cart, make a first purchase, or reach a specific spending milestone.
- Drag-and-Drop Editor Create beautiful, branded postcards and catalogs in minutes using an intuitive design interface built for non-designers.
- Real-Time Tracking Monitor your campaign performance with automatic ROI tracking that matches mail deliveries to actual store purchases.
- Smart Segmenting Target specific customer groups by filtering your audience based on purchase history, location, or total lifetime value.
- Concierge Design Access professional designers who create custom, high-converting mailer layouts for your brand at no extra cost.
- No Minimums Send a single postcard or thousands at once without worrying about the restrictive minimums of traditional print shops.
Viral Loops Features
- Pre-made Templates. Launch campaigns quickly using proven frameworks inspired by referral giants like Milestone, Newsletter, and eCommerce programs.
- Viral Waitlists. Build hype for your upcoming product launch by letting users climb a leaderboard when they refer their friends.
- Reward Management. Automate the delivery of digital rewards, coupon codes, or physical prizes once your advocates hit specific referral milestones.
- Customizable Widgets. Embed referral triggers and sharing widgets directly into your website or app without writing complex code.
- Fraud Detection. Protect your campaign integrity with automated systems that identify and block fake referrals and suspicious email addresses.
- Performance Analytics. Track your viral coefficient and see exactly which channels are driving the most successful referrals in real-time.
Pricing Comparison
PostPilot Pricing
- No monthly fee
- Standard postcard pricing
- Basic segmenting tools
- Self-service design editor
- Email support
- Everything in Free, plus:
- Lower per-piece mailing rates
- Automated lifecycle campaigns
- Concierge design services
- Advanced ROI reporting
- Priority support
Viral Loops Pricing
- Up to 1,000 participants
- Unlimited campaigns
- Viral Loops branding
- Standard templates
- Email support
- Everything in Start-up, plus:
- Up to 3,000 participants
- Remove Viral Loops branding
- Custom CSS for widgets
- Advanced fraud protection
- Priority support
Pros & Cons
PostPilot
Pros
- Seamless integration with Shopify and Klaviyo
- High-quality print and card stock
- Excellent concierge design team support
- Easy to track actual ROI from mailings
- No minimum order requirements for campaigns
Cons
- Monthly subscription fees are relatively high
- International shipping options are more limited
- Learning curve for complex segment logic
Viral Loops
Pros
- Template-based setup saves hours of development time
- Clean user interface is easy for non-technical users
- Integrates easily with popular website builders and ESPs
- Responsive customer support helps resolve setup issues quickly
Cons
- Participant limits can lead to sudden price jumps
- Limited customization options on the entry-level plan
- Analytics can feel basic for high-volume enterprise users