ShipHero
ShipHero is a comprehensive warehouse management and shipping software designed to help e-commerce brands and 3PL providers automate their fulfillment processes, track inventory in real-time, and reduce shipping costs.
CargoWise
CargoWise is a deeply integrated global logistics platform that simplifies and enhances supply chain operations, helping you manage complex transactions and optimize processes across your business.
Quick Comparison
| Feature | ShipHero | CargoWise |
|---|---|---|
| Website | shiphero.com | wisetechglobal.com |
| Pricing Model | Subscription | Quote-based |
| Starting Price | $2145/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 1994 |
| Headquarters | New York, USA | Sydney, Australia |
Overview
ShipHero
ShipHero provides you with a powerful platform to manage every aspect of your e-commerce fulfillment from a single interface. You can sync your sales channels, manage multi-warehouse inventory, and automate your picking and packing workflows to eliminate human error. The software is built to handle high-volume shipping, allowing you to generate labels instantly and find the cheapest carrier rates automatically.
Whether you are a growing brand or a third-party logistics (3PL) provider, you can use the platform to gain full visibility into your operations. It helps you reduce warehouse walk time with optimized routing and ensures your customers receive the right products every time. By digitizing your entire warehouse, you can scale your business without the typical growing pains of manual logistics management.
CargoWise
CargoWise is a comprehensive, cloud-based system designed for global logistics, offering a real-time view of costs and capacity for businesses moving goods across borders. It automates tasks like booking shipments, updating carriers, generating bills of lading, and enforcing customs rules, reducing manual handoffs and ensuring compliance across various regulatory frameworks.
This platform helps you centralize your global trade operations, strengthen your supply chain, and manage multi-modal transportation seamlessly. It is ideal for mid-sized to enterprise-level freight forwarders, warehousing operators, and third-party logistics providers who need to manage complex international operations efficiently.
Overview
ShipHero Features
- Real-time Inventory Sync Sync your inventory levels across all sales channels instantly to prevent overselling and manage stock across multiple warehouse locations.
- Mobile Pick and Pack Use mobile devices to guide your team through the warehouse with optimized routes that reduce walk time and increase accuracy.
- Automated Shipping Rules Set custom rules to automatically select the fastest or cheapest shipping carrier for every order based on weight and destination.
- Batch Picking Pick multiple orders at once to drastically increase your warehouse efficiency and get more packages out the door every day.
- Returns Management Provide your customers with a branded returns portal where they can generate their own labels and track their return status.
- 3PL Billing Management Automate your client billing by tracking storage, picking, and shipping costs in real-time if you run a logistics business.
CargoWise Features
- Advanced Order Manager. Bring together customers, buyers, suppliers, and manufacturers on a single platform for simple and effective order management and fulfillment.
- Greenhouse Gas Emissions Calculator. Take control of your environmental impact by addressing greenhouse gas emissions in freight transportation and logistics.
- Ocean Carrier Contracts and Allocations. Manage your carrier contracts, allocations, and operational commitments with speed and precision.
- Electronic Bills of Lading. Receive, view, and transfer Electronic Master Bills of Lading (eMBL) and Electronic House Bills of Lading (eHBL) directly.
- Document Management Portal. Automatically capture, validate, and map data from trade documents into CargoWise to eliminate manual entry and reduce errors.
- Cargo Visibility API. Access extensive coverage across hundreds of carriers with validated near real-time updates for one of the best cargo tracking experiences.
- Workflow Automation. Automate tasks, notifications, and data transfers in response to specific occurrences in the shipping process.
Pricing Comparison
ShipHero Pricing
- Unlimited users
- Unlimited orders
- Direct store integrations
- Mobile picking and packing
- Real-time inventory tracking
- Standard shipping features
- Everything in Essential, plus:
- Multi-warehouse support
- Advanced automation rules
- Priority support access
- Enhanced reporting tools
- Advanced returns management
CargoWise Pricing
Pros & Cons
ShipHero
Pros
- Drastically reduces picking and packing errors
- No per-user fees allows unlimited staff
- Excellent real-time inventory visibility across channels
- Fast label generation saves hours daily
Cons
- High starting price for small startups
- Significant time required for initial setup
- Learning curve for complex automation rules
CargoWise
Pros
- Users find the system easy to use, streamlining operational workflow and improving efficiency.
- The platform offers comprehensive end-to-end functionality for freight forwarding, customs, and warehousing.
- You can manage operations on one database across multiple locations, currencies, and languages.
- It provides strong document management for compliance and audit trails.
- The integrated accounting eliminates the need for separate financial systems.
Cons
- New users may experience a steep learning curve.
- Some users report poor customer service with long wait times.
- The implementation process can be complex and may exceed 12 months.
- Pricing changes have been reported as aggressive, with increases in late 2025.
- Performance issues have been reported under high transaction loads.