FieldPulse
FieldPulse is an all-in-one field service management software that helps service contractors manage scheduling, dispatching, invoicing, and customer relationships from a single integrated mobile and desktop platform.
Workiz
Workiz is an all-in-one field service management software designed to help small to medium-sized service businesses streamline scheduling, dispatching, invoicing, and customer communication to increase overall revenue.
Quick Comparison
| Feature | FieldPulse | Workiz |
|---|---|---|
| Website | fieldpulse.com | workiz.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $99/month | Free |
| FREE Trial | ✓ 7 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2015 |
| Headquarters | Dallas, USA | San Diego, USA |
Overview
FieldPulse
FieldPulse is a comprehensive hub designed to help you run your entire service business from your pocket or your desk. Whether you are managing a team of HVAC technicians, plumbers, or electricians, you can handle everything from the initial customer phone call to the final payment collection without switching between different apps.
You can organize your daily operations by creating digital estimates, tracking employee time, and GPS-tagging your team's locations in real-time. The platform eliminates paperwork by storing all customer history, photos, and signatures in one secure place. It scales with your growth, allowing you to add users as your fleet expands while maintaining a professional image through automated customer notifications and branded invoices.
Workiz
Workiz provides a centralized platform to run your entire field service business from your desktop or mobile device. You can ditch the paper trails and messy spreadsheets by managing your jobs, technicians, and finances in one synchronized system. It helps you handle the full customer lifecycle, from the moment a lead calls in to the final payment collection and review request.
You can optimize your daily operations with visual drag-and-drop scheduling and real-time GPS tracking of your team. The platform specifically targets trade industries like locksmithing, carpet cleaning, junk removal, and HVAC. By automating your back-office tasks and professionalizing your customer interactions, you can focus on scaling your business and winning more jobs without the administrative headache.
Overview
FieldPulse Features
- Smart Scheduling Visualize your team's availability on a drag-and-drop calendar and dispatch technicians to new jobs in seconds.
- Mobile Estimating Create professional, branded estimates at the job site and get instant digital signatures from your customers.
- GPS Team Tracking Monitor your field crew's location in real-time to optimize routes and provide customers with accurate arrival times.
- Automated Communications Send automated 'on-my-way' texts and email reminders to reduce no-shows and keep your customers informed.
- Integrated Payments Accept credit cards and mobile payments instantly upon job completion to improve your company's cash flow.
- Customer CRM Access complete job histories, notes, and photos for every client so you always arrive prepared for the task.
- Time Tracking Track labor hours with a built-in time clock that tags locations to ensure accurate payroll and job costing.
- Maintenance Agreements Set up recurring service schedules and automated billing to build a predictable stream of recurring revenue.
Workiz Features
- Easy Dispatching. Assign jobs to your technicians using a visual drag-and-drop calendar that updates everyone's schedule in real-time.
- Workiz Voice. Record calls, track marketing sources, and manage all customer communications through a built-in integrated phone system.
- Online Booking. Let your customers book appointments directly from your website or social media pages at any time of day.
- Invoicing & Payments. Generate professional invoices on the spot and accept credit card payments in the field for faster cash flow.
- GPS Tracking. Monitor your team's location in real-time to provide customers with accurate arrival times and optimize driving routes.
- Automated Notifications. Send automatic 'on-my-way' texts and appointment reminders to reduce no-shows and keep your customers informed.
Pricing Comparison
FieldPulse Pricing
- 1 Full User included
- Unlimited managed users
- Mobile and desktop access
- Estimates and invoicing
- Customer CRM
- Scheduling and dispatching
- Everything in Standard, plus:
- Advanced reporting tools
- Maintenance agreements
- Priority support access
- Enhanced automation rules
- Custom document templates
Workiz Pricing
- Up to 2 users
- Scheduling and dispatching
- Invoicing and estimates
- Client management (CRM)
- Workiz mobile app
- Everything in Lite, plus:
- Up to 5 users
- Workiz Voice (Phone system)
- Automated client notifications
- Online booking tools
- Standard reporting
Pros & Cons
FieldPulse
Pros
- Extremely user-friendly mobile app for field technicians
- Excellent customer support with fast response times
- Seamless two-way sync with QuickBooks Online
- Highly customizable forms and document templates
- Affordable entry point for small service companies
Cons
- Initial setup takes time for complex workflows
- Occasional lag when syncing large photo batches
- Reporting features could be more robust
- Limited offline functionality in remote areas
Workiz
Pros
- Intuitive drag-and-drop scheduling interface
- Excellent integrated phone system for tracking leads
- Responsive mobile app for field technicians
- Streamlined invoicing process speeds up payments
Cons
- Higher starting price than some competitors
- Steep learning curve for advanced automation
- Limited customization for specific niche reports