8x8
8x8 provides a unified contact center and communications platform that integrates voice, video, chat, and contact center solutions into a single cloud-based interface to streamline your business interactions.
Zoho Meeting
Zoho Meeting is a secure online meeting and webinar software that helps you host interactive video conferences, share your screen, and broadcast presentations to global audiences easily.
Quick Comparison
| Feature | 8x8 | Zoho Meeting |
|---|---|---|
| Website | 8x8.com | zoho.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $24/month | Free |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1987 | 1996 |
| Headquarters | Campbell, USA | Chennai, India |
Overview
8x8
8x8 offers a unified platform that brings your phone system, video meetings, and team messaging together in one place. You can manage all your internal and external communications through a single interface, eliminating the need to toggle between different apps. It is designed to help your team stay connected whether they are in the office or working remotely, providing high-quality voice and video services globally.
The platform specifically solves the problem of fragmented communication by offering integrated contact center capabilities alongside standard business phone features. You can easily scale your operations from a few users to thousands, benefiting from built-in analytics that show you how your team is performing. It is ideal for mid-market and enterprise companies that need reliable, secure, and compliant communication tools across multiple international locations.
Zoho Meeting
Zoho Meeting provides a simplified way to host secure online meetings and professional webinars from your browser or mobile device. You can jump into video calls instantly without requiring participants to download bulky software, making it easy to connect with clients and remote teammates. The platform focuses on privacy and ease of use, allowing you to manage everything from quick sync-ups to large-scale virtual events with hundreds of attendees.
You can record your sessions, share your screen for demonstrations, and use interactive tools like polls and Q&A to keep your audience engaged. It integrates deeply with the broader Zoho ecosystem and popular calendar tools to streamline your scheduling. Whether you are a small business owner or part of a large enterprise, you can scale your communication needs with affordable plans that prioritize data security and user privacy.
Overview
8x8 Features
- Unified Communications Access your business phone, team chat, and video meetings from a single app on your desktop or mobile device.
- Omnichannel Contact Center Interact with your customers across voice, email, chat, and social media channels to provide a consistent support experience.
- Global Presence Get local phone numbers in over 50 countries so you can establish a professional presence wherever your customers are.
- HD Video Conferencing Host secure video meetings with up to 500 participants and use screen sharing to collaborate on projects in real-time.
- Advanced Analytics Track call quality and team performance with real-time dashboards that help you make data-driven decisions for your business.
- Smart Presence See the availability of your colleagues across all devices so you know the best time to reach out or transfer calls.
Zoho Meeting Features
- Browser-Based Meetings. Join meetings instantly from your web browser without downloading any plugins or software applications.
- Screen and Application Sharing. Share your entire screen or just a specific application window to give clear, visual presentations.
- Session Recording. Record your meetings and webinars to the cloud so you can share them later or keep them for documentation.
- Interactive Polls and Q&A. Engage your webinar audience with live polls and dedicated Q&A sessions to gather instant feedback.
- Meeting Lock and Security. Lock your meetings to prevent uninvited guests from joining and keep your private conversations secure.
- Custom Webinar Registration. Create custom registration forms for your webinars to collect lead information and brand your events.
Pricing Comparison
8x8 Pricing
- Unlimited calling to 14 countries
- HD video conferencing
- Team messaging and business SMS
- Mobile and desktop apps
- Integrations with CRM and productivity tools
- Multi-level auto attendant
- Everything in X2, plus:
- Unlimited calling to 48 countries
- Supervisor analytics and dashboards
- Call monitoring and whisper modes
- Quality management tools
- Advanced 8x8 Frontdesk features
Zoho Meeting Pricing
- Up to 100 meeting participants
- 60-minute meeting duration
- Up to 100 webinar attendees
- Screen sharing and hand raise
- Standard meeting security
- Everything in Free, plus:
- Up to 24-hour meeting duration
- Cloud recording (10 meetings)
- Meeting lock and password
- Calendar integrations
- International dial-in numbers
Pros & Cons
8x8
Pros
- Excellent call quality and reliability across global locations
- Consolidates multiple communication tools into one easy interface
- Strong security features and compliance for regulated industries
- Seamless mobile app experience for remote work flexibility
Cons
- Initial setup and configuration can be complex
- Customer support response times can be inconsistent
- Interface may feel cluttered for very basic users
Zoho Meeting
Pros
- No software download required for participants
- Very affordable pricing compared to competitors
- Strong privacy features and meeting encryption
- Seamless integration with other Zoho apps
Cons
- Fewer advanced features than specialized tools
- Occasional lag during high-bandwidth screen sharing
- Webinar interface feels slightly dated
- Limited virtual background options available