JustCall
JustCall is an AI-powered communication platform that provides businesses with a cloud phone system, SMS capabilities, and sales automation tools to enhance customer engagement and team productivity.
Zoiper
Zoiper is a versatile VoIP softphone application providing encrypted voice, video, and instant messaging across multiple platforms to help you maintain secure and reliable business communications.
Quick Comparison
| Feature | JustCall | Zoiper |
|---|---|---|
| Website | justcall.io | zoiper.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $19/month | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2003 |
| Headquarters | New York, USA | Sofia, Bulgaria |
Overview
JustCall
JustCall is a comprehensive communication platform that transforms how you handle customer interactions across phone, SMS, and WhatsApp. You can instantly get local or toll-free numbers in over 70 countries, allowing your team to establish a global presence from a single interface. The platform focuses on eliminating manual data entry by syncing every call and message directly with your existing CRM.
You can accelerate your outbound sales efforts using automated dialers and improve coaching with real-time AI insights. Whether you are managing a remote support team or a high-volume sales department, the software provides the visibility you need through live call monitoring and detailed analytics. It simplifies your tech stack by consolidating your phone system, messaging, and workflow automation into one easy-to-use dashboard.
Zoiper
Zoiper is a cross-platform softphone that transforms your existing devices into powerful communication hubs. You can make crystal-clear voice and video calls over the internet using your preferred VoIP provider or PBX system. It eliminates the need for expensive hardware by turning your smartphone, tablet, or computer into a fully functional business phone.
You can manage your contacts, send instant messages, and handle multiple calls simultaneously through a unified interface. The software focuses heavily on security, offering military-grade encryption to keep your conversations private. Whether you are a remote freelancer or part of a large call center, Zoiper provides the flexibility to stay connected from anywhere with an internet connection.
Overview
JustCall Features
- Multi-Channel Communication Make calls, send texts, and manage WhatsApp chats from a single unified dashboard to stay connected with customers.
- Auto Dialer Automate your outbound calling campaigns and reach more prospects in less time without manual dialing errors.
- CRM Integration Connect with over 100 CRMs to automatically log calls, recordings, and texts directly under your contact records.
- AI Call Scoring Use AI to automatically analyze and score your calls based on sentiment, talking speed, and script adherence.
- Live Call Monitoring Listen in on live calls, whisper advice to your agents, or join the conversation to ensure high-quality service.
- Local Presence Increase your call pick-up rates by showing a local caller ID that matches your prospect's geographic location.
Zoiper Features
- Multi-Protocol Support. Connect to almost any VoIP provider or PBX using SIP, IAX, or XMPP protocols for maximum flexibility.
- Military-Grade Encryption. Secure your voice and video calls with TLS, SRTP, and ZRTP encryption to prevent eavesdropping.
- Unified Communications. Handle voice, video, and instant messaging in one application to streamline your daily team interactions.
- Push Notifications. Receive calls even when the app is closed to save battery life on your mobile devices.
- Call Management. Transfer, hold, and record calls directly from the interface to maintain professional standards during every interaction.
- Contact Integration. Sync your existing contacts from Outlook, LDAP, or your mobile phonebook for quick one-click dialing.
Pricing Comparison
JustCall Pricing
- Unlimited calling within US & Canada
- One local or toll-free number
- SMS and MMS capabilities
- Basic CRM integrations
- Call forwarding and recording
- Mobile and desktop apps
- Everything in Essentials, plus:
- Call monitoring and whispering
- Sales Dialer access
- SMS automation and sequences
- Advanced CRM integrations
- Appointment scheduling
Zoiper Pricing
- Non-commercial use only
- SIP and IAX support
- Voice and video calls
- Basic contact management
- Available on all platforms
- Everything in Free, plus:
- Commercial use license
- Military-grade encryption
- Call transfer and recording
- Outlook and LDAP integration
- Customizable branding options
Pros & Cons
JustCall
Pros
- Seamless integration with popular CRMs like HubSpot and Pipedrive
- Quick and easy setup process for new phone numbers
- Reliable mobile app for managing calls on the go
- Helpful automated SMS sequences for lead follow-up
Cons
- Call quality can occasionally fluctuate on weaker connections
- Interface can feel cluttered when managing many active lines
- Additional costs for international numbers can add up quickly
Zoiper
Pros
- Extremely low resource usage on older hardware
- Works with almost any VoIP service provider
- Excellent audio quality even on slower connections
- Strong focus on privacy and call encryption
- One-time purchase option avoids recurring monthly fees
Cons
- Interface feels dated compared to modern apps
- Initial configuration can be technical for beginners
- Mobile push notifications sometimes require manual setup