Loom
Loom is a video messaging platform that allows you to record your screen, camera, and microphone simultaneously to create instantly shareable videos for faster, more effective workplace communication.
Zoom Phone
Zoom Phone is a cloud-based business phone system that provides high-definition voice, enterprise-grade features, and seamless video integration to modernize your global communication and team collaboration.
Quick Comparison
| Feature | Loom | Zoom Phone |
|---|---|---|
| Website | loom.com | zoom.us |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $10/month |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2011 |
| Headquarters | San Francisco, USA | San Jose, USA |
Overview
Loom
Loom helps you cut down on unnecessary meetings by replacing long emails and chat threads with quick video messages. You can record your screen, your face, or both at the same time to provide context that text simply can't capture. Once you stop recording, your video is instantly ready to share with a link—no uploading or downloading required.
You can use it to deliver project feedback, walk through technical bugs, or send personalized sales pitches that stand out in a crowded inbox. The platform also includes interactive features like time-stamped comments and emoji reactions, allowing your team to collaborate asynchronously without losing the human touch. It works across your browser, desktop, and mobile devices to keep communication fluid regardless of where you work.
Zoom Phone
Zoom Phone is a modern cloud phone system built on the same reliable platform you already use for video meetings. It replaces your traditional desk phones and legacy PBX hardware with a flexible, software-based solution that works on your computer, smartphone, or compatible desk phone. You can manage all your business communications—voice, video, and chat—within a single, intuitive interface that eliminates the need to switch between different apps.
You can easily migrate your existing phone numbers or provision new ones across dozens of countries. The platform solves the headache of managing complex hardware by moving everything to the cloud, allowing your team to stay connected whether they are in the office or working remotely. It scales effortlessly from small startups to global enterprises, offering centralized management and robust security features to keep your business conversations private and professional.
Overview
Loom Features
- Screen and Cam Recording Record your screen and camera simultaneously to add a personal touch and clear context to every message you send.
- Instant Sharing Copy a link to your clipboard the moment you finish recording and share it instantly via Slack, email, or Jira.
- Interactive Comments Engage with your viewers through time-stamped comments and emoji reactions that appear exactly where they matter most in the video.
- Video Editing Trim your videos, remove filler words like 'um' and 'ah' automatically, and add custom thumbnails to keep your content professional.
- Engagement Insights Track who has viewed your video, how long they watched, and which parts they interacted with to measure your impact.
- Transcriptions and Captions Generate automatic transcriptions in over 50 languages so your team can read along or search for specific keywords within videos.
Zoom Phone Features
- Intelligent Call Routing. Set up automated attendants and call queues so your customers always reach the right person without manual transfers.
- Seamless Elevation. Turn a standard phone call into a full Zoom video meeting with one click when you need to share your screen.
- Global Connectivity. Provision local phone numbers in over 45 countries and territories to establish a local presence for your international customers.
- Voicemail Transcription. Read your voicemail messages as text delivered to your inbox or app so you can stay productive in quiet environments.
- Call Recording. Record and play back your important conversations or save them to the cloud for training and compliance purposes.
- Shared Line Appearance. Assign multiple users to share a single phone line so your team can collaborate on answering incoming customer calls.
Pricing Comparison
Loom Pricing
- Up to 25 videos per person
- Up to 5 minutes per video
- Screen recording and cam bubble
- Instant sharing and link management
- Unlimited transcriptions
- Viewer insights and reactions
- Everything in Starter, plus:
- Unlimited videos
- Unlimited recording length
- Custom branding and watermarking
- Filler word removal
- Password protected videos
Zoom Phone Pricing
- Metered outbound calling
- Unlimited internal calling
- One local phone number
- Mobile and desktop apps
- Call recording and transcripts
- SMS and MMS support
- Everything in Metro, plus:
- Unlimited outbound calling
- Optional international add-ons
- Call flip and park
- Barge/Monitor/Whisper features
- Common area phone support
Pros & Cons
Loom
Pros
- Extremely fast video processing and link generation
- Intuitive interface requires almost zero learning curve
- Significantly reduces the need for live meetings
- High-quality mobile app for recording on the go
- Seamless integration with Slack and project tools
Cons
- Free plan has strict 5-minute recording limits
- Occasional lag during high-resolution desktop recording
- Editing tools are basic compared to dedicated editors
Zoom Phone
Pros
- Familiar interface reduces the need for employee training
- Excellent voice quality even on lower bandwidth connections
- Switching between mobile and desktop apps is effortless
- Centralized admin portal simplifies managing global phone numbers
Cons
- Advanced features require higher-tier paid subscriptions
- SMS capabilities are currently limited in some regions
- Initial setup of complex call flows takes time