Leapsome Review: Unlock a 9.4% Engagement Lift for Your Entire Team

HR software headaches wearing you down lately?

You might be stuck juggling spreadsheets, chasing feedback, and trying to align teams while context keeps getting lost between disconnected tools.

In my analysis of Leapsome, I found that manual HR processes leave managers burnt out and make performance reviews far more stressful than they should be.

Leapsome’s integrated platform fixes this by automating review cycles, connecting goals and learning, and providing transparent analytics so you’ll actually see what’s holding your team back—all in one space.

That’s why, in this Leapsome review, I’ll show you how one unified tool improves feedback, engagement, and growth so your HR admin finally gets easier.

You’ll find a practical breakdown of features, pricing, setup, and real alternatives—everything you need to see if Leapsome flips the script on employee development for your company.

Expect the features you need to boost results and confidence before locking into a new HR system.

Let’s dig into the review.

Leapsome Overview

Founded in 2016 and based in Berlin, Leapsome is a key player in people enablement. What impressed me is their mission: uniting performance, engagement, and learning.

What sets them apart is a dedicated focus on forward-thinking small-to-mid-market companies that have outgrown clunky spreadsheets. You’ll find they deliberately avoid enterprise-level complexity, making the platform intuitive and easy for your teams to adopt.

A major $60M funding round in 2022 has fueled significant platform innovation. For this Leapsome review, I noted how new AI tools show their forward momentum.

Unlike competitors specializing in just one area, Leapsome’s core strength is its truly interconnected all-in-one platform. From my research, this simplifies your tech stack and provides a single, reliable source of employee performance truth.

They work with over 1,500 innovative organizations, from high-growth tech startups to established professional services firms. This demonstrates their proven ability to support businesses as they scale.

My analysis shows their strategy centers on deepening these data connections across the employee journey. This directly addresses your need for fairer, more transparent decisions around performance, development, and equitable compensation that build trust.

Now, let’s dive into their capabilities.

Leapsome Features

Feeling overwhelmed by disconnected HR tools?

Leapsome solutions are designed as an integrated platform for performance management, employee engagement, and learning. These are the five core Leapsome solutions that can transform your people operations.

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1. Reviews & Performance Management

Tired of confusing performance reviews?

Inconsistent feedback cycles and burdensome manual processes can create a headache for managers. This often leads to incomplete performance pictures.

Leapsome automates 360-degree reviews, letting you build custom cycles with tailored questions and visibility. From my testing, the AI assistant really streamlines feedback analysis, summarizing qualitative insights to save managers significant time during review season. This solution pulls in data like goals and 1:1 notes.

This means you get a truly holistic view of employee performance, reducing workload and improving feedback quality.

2. Goals & OKRs

Are your team’s goals truly aligned?

Strategic misalignment can leave employees unsure how their daily work contributes to the bigger picture. This often leads to a lack of motivation.

Leapsome’s Goals module lets you set, track, and visualize OKRs from company-wide objectives down to individual contributions. Here’s what I found – this solution clearly shows individual contributions to company goals with its intuitive tree structure. It integrates with tools like Jira and Slack.

This means you get enhanced clarity across your organization, boosting accountability and strategic focus.

3. Employee Engagement Surveys

Guessing about employee morale?

Not knowing how your team truly feels can lead to unaddressed issues and increased turnover. This makes it hard to build a positive culture.

This module provides science-backed templates for pulse surveys and eNPS, giving you clear insights into company sentiment. This is where Leapsome shines – its analytics turn raw data into action with heatmaps and topic-based sentiment analysis. It automatically identifies key drivers of engagement.

This means you can make data-driven decisions on engagement, fostering a healthier and more productive workplace.

4. Learning (LMS)

Struggling with employee development paths?

Disconnected learning programs mean feedback often doesn’t translate into tangible growth for your team. This can limit career progression.

Leapsome provides a lightweight LMS where you can create personalized learning paths using internal or external content. What I love about this solution is how it links learning directly to development plans by connecting to competencies from the Reviews module. This creates a clear, actionable path from feedback to growth.

This means you can structure employee development, ensuring that feedback directly translates into skill improvement and career advancement.

5. Compensation Management

Are your pay decisions fair and transparent?

Inequitable and opaque compensation processes can damage trust and employee morale. This often leads to inconsistent pay structures.

This newer module enables structured, data-driven compensation review cycles. Managers get a dedicated workspace to see performance data, goal achievement, and salary bands. From my evaluation, this newer solution transforms compensation into strategy for HR, promoting fairness and consistency across the board.

This means you can make more equitable pay decisions, fostering transparency and building employee trust within your organization.

What I love about these Leapsome solutions is how they truly work together as one integrated people enablement platform.

Leapsome Pricing

Understanding custom pricing can be tricky.

Leapsome pricing operates on a custom quote model, meaning you’ll need to contact sales for an exact figure, but this also ensures your investment is tailored to specific needs. This approach allows for flexibility, letting you select modules and scale according to your organization’s unique requirements.

1. Pricing Model & Cost Factors

Understanding their approach helps.

Leapsome’s pricing is modular and per-user, typically billed annually, without public tiers. What I found regarding pricing is that your final cost depends on chosen modules like Reviews, Goals, or Learning, plus your total user count. Multi-year contracts or specific discounts for non-profits can also influence your per-user rate.

From my cost analysis, this means your monthly costs stay aligned with your specific business size and feature needs.

2. Value Assessment & ROI

Is this investment worthwhile?

Leapsome’s integrated suite aims to reduce tool sprawl, which can offset its per-user cost by consolidating multiple HR functions into one platform. From my research, its value proposition is significant for mid-market companies, as it helps you move beyond fragmented processes, offering a strong ROI through improved efficiency and employee retention.

Budget-wise, this translates into streamlined operations and more predictable long-term spend than disparate systems.

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3. Budget Planning & Implementation

Consider all budget implications.

Beyond the per-user licensing, you should anticipate potential implementation fees, especially for larger, more complex rollouts or significant data migration. What I found regarding pricing is that the total cost of ownership includes initial setup, training, and ongoing support, which are crucial for a smooth transition.

So for your business, you can expect to allocate budget for both software access and the essential professional services.

My Take: Leapsome’s custom pricing allows for highly tailored solutions, making it ideal for scaling mid-market companies that need a comprehensive, integrated people enablement platform without rigid pricing tiers.

The overall Leapsome pricing reflects customized value for a truly integrated people platform.

Leapsome Reviews

What do real customers actually think?

Leapsome reviews consistently show outstanding satisfaction, averaging 4.8 stars across platforms. I analyzed extensive user feedback to provide balanced insights into what actual customers experience with the software.

1. Overall User Satisfaction

Users seem exceptionally satisfied.

From my review analysis, Leapsome consistently earns outstanding ratings, averaging 4.8 out of 5 stars on G2 and Capterra from over 1,900 reviews. What I found in user feedback is how high user satisfaction remains across the board, indicating a genuinely positive experience for most customers.

This widespread approval suggests you can expect a platform excelling in usability, module integration, and responsive customer support, driving strong adoption.

2. Common Praise Points

Users consistently love the UI.

What stands out in customer feedback is the frequent praise for Leapsome’s intuitive user interface and seamless module integration. Review-wise, customers highly value the excellent support teams, often described as knowledgeable and truly helpful partners, particularly during implementation.

This indicates you’ll likely experience high employee adoption, a connected people management system, and reliable assistance, crucial for successful rollout.

3. Frequent Complaints

Minor issues sometimes arise.

From my review analysis, common critiques are relatively minor. Users sometimes note the mobile app is less feature-rich than the desktop version. Power users occasionally desire more advanced reporting customization. What I found in user feedback is these issues are generally small points, not core deal-breakers.

For most users, these concerns don’t significantly detract from the positive experience, suggesting minor refinements rather than critical flaws.

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Overall, Leapsome reviews reflect exceptional user satisfaction with minimal caveats. You can expect a highly effective and well-supported platform that truly centralizes people management and engagement.

Best Leapsome Alternatives

Finding your perfect HR platform?

The best Leapsome alternatives include several strong options, each better suited for different business situations and priorities. I’ll guide you through making the right choice.

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1. Lattice

Prioritizing continuous feedback and 1:1 meetings?

Lattice is a direct alternative, particularly strong in the tech industry. From my competitive analysis, Lattice truly shines for real-time feedback and its robust 1:1 meeting tools are often considered best-in-class. While Leapsome offers a more integrated suite, this alternative provides exceptional depth in these core communication areas.

Choose Lattice if your main goal is fostering a dynamic, real-time feedback culture. It specializes where Leapsome offers broader integration.

2. 15Five

Do you prefer a prescriptive people management methodology?

15Five stands out with its positive psychology approach, emphasizing weekly check-ins and manager coaching. What I found comparing options is that 15Five offers a prescriptive, positive psychology methodology focused heavily on employee-manager relationships. This alternative works well if you want a guided, systematic framework for performance conversations.

Consider 15Five if you want to adopt a specific, established methodology for manager-employee relationships and weekly coaching.

3. Culture Amp

Is employee engagement data your top priority?

Culture Amp is the recognized market leader for employee engagement surveys and analytics. From my analysis, Culture Amp leads with unparalleled survey analytics and data science capabilities, providing unmatched benchmarking insights. While Leapsome has strong engagement tools, this alternative excels for deep, data-driven insights.

Choose Culture Amp if your primary need is world-class engagement data analysis, especially for larger organizations.

Ultimately, the best Leapsome alternatives depend on your organization’s specific people enablement priorities and how you envision your HR tech stack. You’ll find a solution tailored to your unique needs.

Setup & Implementation

Implementing new software can feel overwhelming.

When considering Leapsome, you’re likely wondering about the actual setup process. My Leapsome review will unpack what it takes to deploy this platform successfully, setting realistic expectations for your journey.

1. Setup Complexity & Timeline

How long until you’re truly operational?

Leapsome implementation typically takes 4 to 8 weeks for mid-market businesses. A dedicated Customer Success Manager guides you, but your internal commitment is crucial for defining frameworks, review questions, and integrating with HRIS or SSO. Expect a structured process.

You’ll need to allocate time for internal discussions to define your performance frameworks and review content. Proper internal alignment smooths the setup.

2. Technical Requirements & Integration

Will your IT team face major headaches?

As a cloud-based SaaS, Leapsome avoids heavy IT infrastructure demands; you just need a modern web browser. What I found about deployment is that technical work focuses on pre-built integrations like your HRIS (e.g., BambooHR, HiBob) and SSO, ensuring data sync.

Your IT team will need to coordinate access and API keys for existing systems. Prepare a point person for smooth integration setup and data mapping.

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3. Training & Change Management

Can your employees actually adopt it?

Leapsome’s intuitive UI means end-user training is refreshingly minimal, contributing to high adoption. From my implementation analysis, focus primarily on training your admins and managers to strategically leverage the platform, as they will champion its continuous use and benefits.

Identify internal champions and dedicate time for key manager training sessions. Clear internal communication about value will drive strong engagement.

4. Support & Success Factors

What kind of support can you expect?

Leapsome is known for a smooth and well-supported implementation process. Their onboarding team, praised by users, guides you with a structured approach. Implementation-wise, responsive and knowledgeable support is a major asset, helping you navigate configuration and initial rollout with confidence.

Leverage their Customer Success team actively. Maintain open communication and provide internal feedback to them for optimal support and continuous improvement.

Overall, Leapsome implementation is highly structured and well-supported, leading to a relatively smooth deployment. For your success, prioritize internal alignment and manager training to maximize platform value and user adoption.

Who’s Leapsome For

Is Leapsome the right fit for your team?

This Leapsome review helps you determine if the platform truly fits. I’ve analyzed specific business profiles, team sizes, and use cases to guide your decision on whether it aligns with your needs.

1. Ideal User Profile

Forward-thinking HR leaders in growing companies.

Leapsome is ideal for HR and People Operations leaders in mid-market companies (50-2,000 employees) focused on strategic people enablement. It helps transition from manual HR to data-driven functions. From my user analysis, organizations prioritizing continuous improvement and culture see the biggest impact here.

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You’ll succeed if your goal is to integrate performance, goals, feedback, and development into a single, cohesive strategy.

2. Business Size & Scale

Growing mid-market businesses.

Leapsome targets companies typically ranging from 50 to 2,000 employees. Your business has likely outgrown spreadsheets but finds enterprise HRIS modules too rigid or expensive. What I found about target users is that your operational scale fits perfectly if you’re maturing beyond basic tools, seeking a user-friendly upgrade.

Assess your fit if you need an all-in-one, intuitive platform for your growing team without enterprise-level rigidity or the associated high cost.

3. Use Case Scenarios

Integrated people enablement for continuous improvement.

This platform excels for companies wanting to tightly link performance reviews, goal setting, real-time feedback, and employee engagement. It’s designed for a cohesive strategy. From my analysis, it integrates key people processes effortlessly.

You’ll find this works when your primary goal is a user-friendly, all-in-one solution that employees will actually adopt for continuous growth.

4. Who Should Look Elsewhere

When Leapsome might not be for you.

If your organization primarily relies on a mobile-first HR strategy, or needs extremely deep, custom analytics reporting, Leapsome might fall short. What I found about target users is that power users desiring advanced reporting customization may need to export data for detailed analysis.

Consider platforms with more robust mobile app functionality or highly specialized, customizable analytics dashboards for your specific needs.

This Leapsome review highlights that your best fit comes from prioritizing integrated people enablement and a user-friendly platform. It’s ideal for growth-focused, mid-market teams seeking a cohesive HR solution.

Bottom Line

Leapsome delivers on its promise.

My Leapsome review reveals a robust, integrated people enablement platform designed for modern organizations. I’ve analyzed its features, user feedback, and pricing to provide a clear, confident assessment for your business’s software decision.

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1. Overall Strengths

Unifying people processes shines brightest.

The platform’s clean, modern, and intuitive user interface consistently drives high employee adoption with minimal training. Its seamless module integration delivers a truly connected people enablement platform, eliminating spreadsheet chaos. From my comprehensive analysis, Leapsome’s intuitive UI fosters high adoption and seamless workflows.

These strengths translate directly into improved employee engagement, streamlined HR operations, and a unified approach to talent development for your business.

2. Key Limitations

Certain areas could offer more depth.

While generally strong, some users note the mobile app is less feature-rich than its desktop counterpart, limiting on-the-go functionality. Power users sometimes wish for more advanced customization options within reporting dashboards, requiring data export for deep dives. Based on this review, advanced reporting needs may require external tools for specific analyses.

These limitations are minor trade-offs for most users, manageable, and generally not deal-breakers, but important to consider based on your specific requirements.

3. Final Recommendation

Leapsome earns a strong recommendation.

You should choose Leapsome if your business, particularly in the 50-2,000 employee range, prioritizes an integrated, user-friendly approach to performance management, engagement, and learning. Its all-in-one nature centralizes essential HR functions efficiently. From my analysis, Leapsome excels for integrated people enablement in growing companies.

My recommendation is confident for organizations seeking a cohesive solution, empowering you to proceed with a demo or trial for a firsthand experience.

This Leapsome review provides strong guidance for your software journey, showcasing its value for integrated people management.