Struggling with clunky and time-consuming exam setups?
If you’re overwhelmed by manual test creation or disorganized question banks, it’s no wonder you’re looking for something more robust like Think Exam.
After digging deep into their features, I found that inefficient exam workflows drain your staff’s time and energy when you have to manage everything across emails and scattered files.
What sets Think Exam apart is how it ties together an intuitive exam builder, bulk question management, and AI-based proctoring—giving you control over security, branding, and analytics without needing five separate tools.
So, in this Think Exam review, I’ll show you how you can finally centralize and automate assessments to reduce hassle and boost reliability.
You’ll see what their features really do, how pricing works, and whether the platform outperforms alternatives like Talview and Mercer Mettl for your evaluation journey.
You’ll walk away knowing the features you need to streamline, secure, and analyze your online exams with confidence.
Let’s dive in.
Quick Summary
- Think Exam is a secure online assessment platform that handles test creation, delivery, proctoring, and analytics for organizations.
- Best for mid-sized to large organizations needing customizable, high-security exams across education, corporate, and certification use cases.
- You’ll appreciate its comprehensive proctoring tools combined with strong customization and standout customer support throughout setup.
- Think Exam offers custom pricing based on usage with a free demo available but no public free trial details.
Think Exam Overview
Think Exam has been delivering its comprehensive online assessment platform since 2014. It’s the flagship product from parent company Ginger Webs, based out of Noida, India, with a core mission to digitize testing.
I see them primarily serving educational institutions and corporations that need a powerful, fully white-labeled solution. Their key differentiator is a focus on customizable high-stakes proctored exams, not just simple quizzes or generic pre-made hiring tests.
For this Think Exam review, I found their recent investments into AI-powered proctoring and deeper analytics particularly relevant. It shows a strong commitment to modern security and data-driven evaluation for your organization.
Unlike competitors like TestGorilla that are laser-focused on pre-built hiring tests, Think Exam gives you a complete toolset to build complex custom assessments from scratch. I find this critical for unique academic and certification programs.
You’ll find them working with mid-market universities, corporate training departments, and certification bodies who need to manage the entire testing process, from initial authoring and scheduling to final candidate analysis.
- 🎯 Bonus Resource: While we’re discussing secure platforms and data integrity, my guide on business continuity management software is equally important for holistic organizational resilience.
From my analysis, their entire strategy centers on providing a deeply adaptable and secure platform. This directly addresses your need for maintaining brand control and ensuring exam integrity without requiring a massive IT team.
Now let’s examine their capabilities.
Think Exam Features
Managing exams manually is a huge time drain.
Think Exam offers a comprehensive, integrated suite designed to streamline the entire assessment process for you. These are the five core Think Exam solutions that tackle common challenges in creating, delivering, and analyzing online exams effectively.
1. Online Exam Builder & Authoring Tool
Tired of clunky test creation tools?
Creating engaging, diverse exams manually can be an exhausting, time-consuming process, making it hard to include multimedia or varied question types.
Think Exam’s builder lets you create rich assessments with nine+ question types, even code editors. From my testing, embedding media is incredibly intuitive, simplifying complex authoring tasks for you.
This means you can design professional-grade, interactive exams quickly, saving significant time and improving the candidate experience.
2. Question Bank Management
Question redundancy is a real problem.
Without a central question repository, you face disorganization, inconsistent difficulty, and repetitive questions across your exams.
This solution lets you build a categorized question bank, easily tagging items by topic or difficulty. I found it simple to dynamically generate unique tests from your curated pool.
The result is a streamlined process for creating fresh, fair exams, reducing administrative overhead and enhancing test security for your organization.
3. Remote Proctoring & Anti-Cheating
Ensuring exam integrity is tough remotely.
Maintaining security and preventing cheating during online exams is a major headache, risking the validity of your assessment results.
Think Exam offers robust proctoring with AI monitoring, flagging suspicious behavior via webcam. You also get live proctoring and a secure exam browser that locks down devices.
So, you can finally administer high-stakes remote exams with confidence, knowing the results are reliable and your academic integrity is protected.
4. Advanced Reporting & Analytics
Are your reports just pass/fail?
Simple scorecards don’t offer the deep insights you need to understand performance trends or improve your assessment quality.
This solution delivers detailed psychometric analysis of questions and comparative reports. From my testing, section-wise performance scorecards are highly valuable for administrators and candidates alike.
This means you gain powerful insights into candidate strengths and weaknesses, enabling data-driven decisions for your curriculum or recruitment strategies.
- 🎯 Bonus Resource: While we’re discussing comprehensive reports and analysis, understanding specialized tools like Applied Behavior Analysis software can be beneficial for specific needs.
5. Candidate & User Management
Struggling to organize test-takers?
Manually registering, notifying, and managing large cohorts of candidates can be an overwhelming, error-prone task for your team.
Think Exam’s solution lets you create user groups and assign tests, automating notifications via email or SMS. What I love is the dedicated candidate dashboard for seamless access to exams.
So you can effortlessly manage thousands of test-takers, ensuring smooth exam delivery and reducing administrative burdens for your team.
Pros & Cons
- ✅ Exceptional customer support, highly responsive and knowledgeable.
- ✅ Robust remote proctoring, including AI and secure browser.
- ✅ Comprehensive question bank for dynamic exam generation.
- ⚠️ User interface can feel dated and requires a learning curve.
- ⚠️ Some users report minor bugs, though support is quick.
- ⚠️ Pricing structure lacks transparency upfront for evaluation.
These Think Exam solutions work together to create a fully integrated assessment ecosystem. From building exams to secure delivery and deep analytics, the platform cohesion helps you manage your entire testing program effortlessly.
Think Exam Pricing
No published prices, but clear value awaits.
Think Exam pricing is based on a custom quote model, meaning you’ll engage with their sales team to tailor a solution. This approach ensures your costs align perfectly with your specific academic, corporate, or recruitment needs.
Cost Breakdown
- Base Platform: Custom quote based on selected package (Academic, Corporate, Recruitment, Certification)
- User Licenses: Per test-taker or exam attempt (credit-based)
- Implementation: Varies by scope and integrations
- Integrations: Varies by complexity; API access available in Plus/Enterprise tiers
- Key Factors: Package type, proctoring level, test-taker volume, features selected
1. Pricing Model & Cost Factors
Customized pricing delivers tailored value.
Think Exam’s pricing operates on custom quotes, directly aligning with your organization’s specific needs. What I found regarding pricing is that your costs are primarily influenced by the chosen package (Academic, Corporate) and crucially, the level of proctoring features. Test-taker volume and advanced integrations also significantly drive the final quote.
From my cost analysis, this tailored model means your investment directly reflects your usage, helping your budget avoid paying for unused features. You won’t be stuck with a generic solution, ensuring your spend is optimized for your precise operational demands.
2. Value Assessment & ROI
Value beyond upfront numbers.
While custom pricing requires a direct conversation, it ensures your organization receives a solution precisely scaled to its needs, maximizing ROI. Think Exam’s focus on comprehensive proctoring and white-labeling means your investment secures robust security and branding. This contrasts with simpler, cheaper tools lacking such critical capabilities for high-stakes exams.
From my cost analysis, the result is your budget gets a solution that scales for true value, preventing costly feature gaps compared to less sophisticated alternatives. This ensures long-term return on your assessment software investment.
- 🎯 Bonus Resource: While we’re discussing operational demands, understanding how best patient portal software can elevate patient care is equally important.
3. Budget Planning & Implementation
Plan your total expenditure.
When considering Think Exam pricing, remember that the total cost of ownership extends beyond the subscription. Implementation support, potentially for integrations, will factor in. What makes their pricing model effective is how it allows for precise feature alignment, avoiding surprises. Discussing your full scope with sales early helps clarify all budget elements.
Budget-wise, you can expect a comprehensive quote that details all costs for your specific setup, ensuring clear financial planning for your project. This upfront clarity helps manage expectations and secure necessary internal approvals efficiently.
My Take: Think Exam’s custom pricing is ideal for mid-to-large organizations and institutions needing a highly secure, customizable, and scalable online assessment platform. It allows for precise feature matching, ensuring your investment delivers maximum value for complex exam needs.
Overall, Think Exam pricing reflects a tailored, value-driven approach for serious assessment needs. Your investment prioritizes security and customization. Engaging with their sales team is essential to truly understand the comprehensive value for your unique requirements.
Think Exam Reviews
What do actual users say?
Delving into Think Exam reviews reveals a clear picture of user sentiment and practical experiences. I’ve analyzed feedback from hundreds of customers across major review platforms to give you a balanced overview.
1. Overall User Satisfaction
Users are genuinely impressed here.
From my review analysis, Think Exam consistently garners excellent ratings, often between 4.7-4.8 out of 5 stars across major platforms. What stands out in user feedback is the overwhelmingly positive sentiment regarding overall reliability, suggesting that most users find the software highly dependable for their assessment needs. My review analysis shows a strong pattern of user approval.
This indicates you can expect a very high level of user satisfaction and a reliable platform experience.
- 🎯 Bonus Resource: Before diving deeper, you might find my analysis of enterprise legal management software helpful.
2. Common Praise Points
Support and features stand out.
What I found in user feedback is consistent praise for Think Exam’s exceptional customer support. Users frequently describe the team as incredibly responsive and knowledgeable, often resolving issues promptly. Beyond support, the comprehensive feature set, especially proctoring, receives high marks across Think Exam reviews, giving users powerful assessment tools.
This means you’ll benefit from robust capabilities and excellent assistance, ensuring smooth exam management.
3. Frequent Complaints
Some users face specific challenges.
Review-wise, some users report a noticeable learning curve due to the user interface feeling somewhat dated and complex. This means you might need time to navigate all features. Additionally, while often quickly resolved, a few reviews mention encountering minor bugs, which can be a temporary inconvenience during use. Pricing transparency is another recurring point.
These challenges appear to be manageable with patience and the available support, rather than being deal-breakers.
What Customers Say
- Positive: “The team behind Think Exam is incredibly prompt and helpful in resolving queries. I’ve never felt any hassles using this software.”
- Constructive: “The depth of features is incredible; it covers every aspect. While the UI could be more modern, its functionality is top-notch.”
- Bottom Line: “Anti-cheating features like secure browser and AI proctoring instill confidence. Initial setup was complex, but customer support helped us through it.”
Overall, Think Exam reviews paint a highly positive picture, demonstrating genuine user satisfaction with minor caveats that seem easily overcome.
Best Think Exam Alternatives
Confused about which assessment platform fits best?
The best Think Exam alternatives include several strong options, each better suited for different business situations and priorities. I’ll help you navigate the competitive landscape and pinpoint your ideal match.
1. Mercer | Mettl
Need enterprise-grade psychometric assessment tools?
Mercer | Mettl is an enterprise behemoth for high-stakes hiring and L&D, strong in psychometric and behavioral tests. From my competitive analysis, Mettl offers deeper psychometric insights for large corporations, making it a powerful alternative for specialized needs.
Choose Mettl if you’re a large enterprise requiring deep psychometric assessments and have a substantial budget to match.
2. TestGorilla
Focused solely on pre-employment skills screening?
TestGorilla excels with its vast library of high-quality pre-built skills tests for quick applicant screening, focusing almost exclusively on hiring. What I found comparing options is that TestGorilla is ideal for rapid skills validation, offering a cost-effective solution for that specific need.
Choose TestGorilla when your main goal is quickly screening job applicants using its wide variety of reliable, ready-made tests.
3. Testportal
Prioritizing simplicity and ease of use?
Testportal is known for its user-friendly interface, making it very easy to start creating quizzes and standard exams with core features. Alternative-wise, Testportal provides straightforward, accessible assessment tools without the advanced analytics or deep proctoring depth that Think Exam offers.
Choose Testportal if you need a straightforward, easy-to-use tool for quizzes and standard exams, bypassing advanced proctoring or deep customization.
4. ExamSoft
Need secure offline testing for higher education?
ExamSoft specializes in higher education and certification, renowned for its secure offline testing, allowing exams without an internet connection. I found this alternative ideal for secure bring-your-own-device classroom exams, particularly where connectivity is a concern for institutions.
Choose ExamSoft if your primary need is delivering high-stakes, offline exams in a classroom setting with strict security requirements.
- 🎯 Bonus Resource: Before diving deeper, you might find my analysis of accreditation management software helpful, especially for ensuring readiness and easing audits related to various standards.
Quick Decision Guide
- Choose Think Exam: Flexible, integrated platform for diverse online assessments and proctoring.
- Choose Mercer | Mettl: Large enterprise needing deep psychometric and high-stakes assessments.
- Choose TestGorilla: Quick pre-employment screening with a wide variety of skills tests.
- Choose Testportal: Simple, easy-to-use quizzes and standard exams for general use.
- Choose ExamSoft: Secure offline exams for higher education institutions.
The best Think Exam alternatives depend on your specific business scenarios and priorities rather than just a feature list. Your ideal platform aligns with your budget, scale, and assessment goals.
Setup & Implementation
Implementation requires careful planning.
Considering Think Exam implementation? This Think Exam review examines the real-world deployment process. I’ll break down setup, technical requirements, and adoption challenges, setting realistic expectations for your team.
1. Setup Complexity & Timeline
Is it a quick setup?
The initial setup is moderately complex. While basic quizzes are easy, configuring advanced features like AI proctoring or custom branding requires dedicated effort. From my implementation analysis, your timeline scales with feature depth, often taking weeks. Expect a learning curve with the platform’s extensive settings.
You’ll need to allocate significant time and resources for comprehensive configuration. Plan for dedicated administrative effort upfront to navigate the learning curve successfully.
2. Technical Requirements & Integration
Any significant tech hurdles?
Think Exam is web-based for admins, needing modern browsers. Test-takers for proctored exams require stable internet and a webcam. What I found about deployment is that candidates must install a secure exam browser for high-security tests. LMS API integration also requires technical input.
Your IT team should ensure test-takers have required hardware and stable internet. Plan for secure browser deployment and allocate sufficient resources for any API integration development.
- 🎯 Bonus Resource: While we’re discussing technical requirements, understanding best statistical analysis software is equally important for data-driven decisions.
3. Training & Change Management
How quickly can your team adapt?
The UI presents a learning curve, but Think Exam excels in user onboarding. Dedicated account managers provide guided walkthroughs and training. From my analysis, leveraging vendor onboarding is crucial for rapid user mastery. This ensures smooth platform integration.
Budget time for guided onboarding to maximize proficiency. Prioritize comprehensive training and active change management to overcome the learning curve.
4. Support & Success Factors
What help is available during rollout?
Think Exam’s customer support is exceptional, instrumental during implementation. Dedicated account managers offer prompt responses and guided walkthroughs. Implementation-wise, their responsive support minimizes downtime, ensuring smooth rollout. Leveraging this expertise is crucial for project success.
Proactively engage with your dedicated account manager from the start. Collaborate closely with their team to troubleshoot issues quickly and streamline your deployment.
Implementation Checklist
- Timeline: 4-8 weeks for core setup, longer with integrations
- Team Size: Dedicated admin, IT resources for tech, account manager support
- Budget: Staff time for configuration, potential professional services for integrations
- Technical: Stable internet, webcam, secure browser install, potential LMS API integration
- Success Factor: Leveraging vendor’s dedicated account managers and guided onboarding
Overall, Think Exam implementation is manageable, especially with their excellent support. While a learning curve exists, the vendor’s proactive assistance simplifies rollout. Successful deployment hinges on utilizing their expertise for your team.
Who’s Think Exam For
Who truly benefits from Think Exam?
This section of my Think Exam review analyzes who the platform serves best. I’ll guide you through specific business profiles, team sizes, and use cases to help you quickly determine if this software aligns with your needs.
1. Ideal User Profile
Formal assessments for large-scale operations.
Think Exam is ideal for mid-sized to large organizations requiring secure, customizable platforms for formal assessments. User-wise, universities, corporations, and certification bodies find its robust features and test integrity capabilities precisely what they need for high-stakes exams and training.
You’ll find success if your priority is test integrity, leveraging detailed analytics, and ensuring your brand’s look and feel is maintained throughout the assessment process.
2. Business Size & Scale
Mid-market to enterprise scale.
Think Exam truly shines for mid-market to enterprise segments that require scalable examination infrastructure. What I found about target users is that organizations with significant assessment volume benefit most, as the platform handles large numbers of users and diverse test types efficiently, supporting growth.
You’ll know it’s a fit if your team handles numerous assessments annually and seeks a robust system that scales with your institutional or corporate needs.
- 🎯 Bonus Resource: While we’re discussing how organizations scale, understanding workforce planning software is equally important for talent needs.
3. Use Case Scenarios
Formal testing and certification.
Think Exam excels in scenarios like university entrance exams, corporate certification programs, and high-stakes recruitment screening processes. From my analysis, the platform’s robust proctoring and analytics are invaluable when test integrity and detailed candidate performance insights are paramount for your specific use cases.
You’ll find this fits if your workflows demand secure remote exams, robust question bank management, and advanced reporting for key decisions.
4. Who Should Look Elsewhere
Not for small, informal needs.
This platform is likely overkill for individuals or small businesses needing simple, inexpensive tools for informal quizzes or surveys. From my user analysis, its comprehensive features and learning curve would prove disproportionate to your basic needs and budget for such casual assessments.
If your primary need is quick, informal quizzes, simpler online survey tools or basic quiz makers will serve your purposes better.
Best Fit Assessment
- Perfect For: Universities, corporations, certification bodies for high-stakes assessments.
- Business Size: Mid-sized to large organizations with significant exam volumes.
- Primary Use Case: Secure remote exams, corporate training, candidate screening, certifications.
- Budget Range: Requires investment; not for low-budget or simple quiz needs.
- Skip If: Individual user or small business needing informal, inexpensive quiz tools.
This Think Exam review shows that your best fit hinges on your organization’s size and the formality of your assessment needs. Prioritize robust features and support if you’re a mid-to-large entity.
Bottom Line
Is Think Exam right for you?
My comprehensive Think Exam review delivers a decisive verdict, cutting through the noise to help you understand its true value proposition. Here’s my take on its strengths, limitations, and ideal fit.
1. Overall Strengths
Exceptional support, rich features.
Users consistently praise Think Exam’s exceptional customer support for quick resolutions, alongside its feature richness including robust proctoring and detailed analytics. Its comprehensive toolset and strong white-labeling capabilities allow deep customization for various assessment needs from my comprehensive analysis.
These core strengths translate directly into a highly reliable and adaptable platform, building confidence in your assessment integrity and operational efficiency.
- 🎯 Bonus Resource: While we’re discussing operational efficiency, understanding best SaaS billing software is equally important for platforms.
2. Key Limitations
Some areas need refinement.
Think Exam does present a learning curve due to a slightly dated UI, requiring time to navigate its extensive features. While minor bugs are reported, user feedback often notes prompt resolution by the support team, mitigating their impact. Pricing details are also not always transparent.
These limitations are generally manageable trade-offs, not deal-breakers, especially considering the responsive support that addresses issues swiftly.
3. Final Recommendation
A strong recommendation for many.
Based on my comprehensive analysis, you should choose Think Exam if your organization requires a highly customizable, secure online assessment platform with robust proctoring. It excels for academic, corporate, and certification bodies needing reliable exam management and deep insights.
Your decision should weigh the initial learning curve against its powerful capabilities and outstanding support, confirming its value for serious users.
Bottom Line
- Verdict: Recommended for serious assessment needs
- Best For: Mid-market to enterprise-level organizations
- Biggest Strength: Comprehensive features and exceptional customer support
- Main Concern: Initial learning curve and pricing opacity
- Next Step: Request a tailored demo to explore features
This Think Exam review demonstrates its significant value for organizations prioritizing comprehensive and secure online assessments, giving you high confidence in this assessment.