Tired of giving the same demo over and over?
If you’re evaluating demo automation tools, it’s probably because your sales or presales team is stretched thin, stuck repeating basic walkthroughs that eat up hours.
Let’s be real—this constant demo grind is costing you valuable selling time and making it hard to focus on serious buyers who actually matter.
That’s where Consensus steps in with a platform built to eliminate those repetitive tasks. I’ve dug deep into their Product Experience Platform, exploring how on-demand video demos, interactive tours, and automated simulations tackle pre-sales bottlenecks differently from anything else out there.
In this review, I’ll show you how Consensus can free up your team’s time while giving your buyers a smarter, more personalized product experience.
This Consensus review will walk you through features, pricing, analytics, integrations, and how it stacks up to alternatives—so you can make a smart buying decision.
You’ll come away knowing if Consensus has the features you need to drive more effective, efficient demos.
Let’s get started.
Quick Summary
- Consensus is a product experience platform that automates personalized, on-demand demos to accelerate B2B sales engagement.
- Best for mid-market and enterprise B2B sales, presales, marketing, and customer success teams handling complex demos.
- You’ll appreciate its deep buyer intent analytics and ability to scale presales without increasing headcount.
- Consensus offers subscription pricing starting near $6,000/year with no free trial, requiring a demo request for a custom quote.
Consensus Overview
Consensus is a demo automation player based in Utah since 2013. Their entire mission is to simplify the complex B2B buying process for prospects and sales teams alike, reducing friction.
They primarily target B2B software sales and presales teams who feel bogged down by repetitive, unscalable live demos. You’ll notice their unique approach centers on creating on-demand, personalized product experiences for your buyers.
The recent acquisition of ReachSuite for automated product simulations was a very smart move. As I’ll detail through this Consensus review, it adds a much-needed layer of hands-on interactive depth.
Unlike competitors like Storylane or Navattic, which can feel like single-purpose tools, Consensus differentiates itself with a proprietary buyer intelligence engine. Their Demolytics feature gives your team real-time, actionable stakeholder insights.
They work with a wide range of B2B software companies, from growing mid-market firms to global enterprises like SAP and HP that must scale their technical sales functions effectively.
I find their strategy is clearly focused on owning the “Product Experience Platform” category. This directly addresses the market shift toward buyer-led discovery, aligning with your need for more efficient, data-driven sales cycles.
Now let’s examine their capabilities.
Consensus Features
Stuck in a never-ending demo loop?
Consensus features are all about making the demo process more efficient and personalized for everyone. Here are the five main Consensus features that transform how you engage with buyers.
1. On-Demand Video Demos
Tired of repetitive introductory demos?
Booking countless 30-minute overview calls bogs down your presales team. This prevents them from focusing on strategic, high-value activities.
Consensus enables you to create and share personalized video demos that prospects can view at their convenience. What I love about this feature is how it frees up your team for more critical tasks, while prospects get instant access. From my testing, it really speeds up initial engagement.
This means you can qualify leads faster, allowing your sales engineers to spend time where it matters most.
2. Interactive Product Tours
Need to show, not just tell, how your product works?
Explaining complex product flows without hands-on experience can leave buyers uncertain. This often delays their decision-making process.
These tours let buyers click through guided experiences, showcasing specific features relevant to their needs without a full PoC. This is where Consensus shines; it helps build buying confidence and align buying groups. Prospects get a feel for the product, which is incredibly powerful.
So you can enable champions to self-educate their teams and gain deeper insights into your solution.
3. Automated Product Simulations
Dealing with engineering bottlenecks for every PoC?
Providing instant, interactive sandbox experiences usually requires significant dev resources. This creates delays and slows down your sales cycle.
With Automated Product Simulations, Consensus delivers one-click, data-rich sandbox demos, bypassing those internal hurdles. What you get instead is fast-tracked buyers who experience your product directly, without waiting. This feature drastically reduces friction in the buying journey.
The result is your team can offer immediate proof-of-concept experiences, accelerating deal progression significantly.
- 🎯 Bonus Resource: Before diving deeper, you might find my analysis of best sales tax software helpful for financial compliance.
4. Demolytics® (Buyer Intent Data)
Struggling to understand true buyer engagement?
You share demos, but you don’t really know who’s engaging or what resonates most. This makes tailoring follow-ups a complete guessing game.
Demolytics provides deep insights into buyer behavior, tracking who watches, shares, and what content interests them most. Here’s what I found: this feature uncovers hidden stakeholders and their interests, providing real-time data to sales. It makes your follow-ups incredibly targeted.
This means you can identify key decision-makers, gauge buying intent accurately, and close deals with informed precision.
5. Consensus AI Vision
Looking for new ways to enhance the buyer journey?
Generic chat bots often lack personalized product context. This can lead to frustrating, unhelpful interactions for your prospects.
Consensus AI Vision aims to merge AI chats with customized product tours, providing a more intuitive and conversational experience. From my perspective, this feature has the potential to streamline the demo process even further, giving buyers instant, relevant answers. It’s an exciting step forward.
This means you could offer a highly personalized, AI-driven experience that guides prospects directly to the information they need.
Pros & Cons
- ✅ Automates personalized video demos to free up presales teams significantly.
- ✅ Provides deep buyer intent data through Demolytics for targeted follow-ups.
- ✅ Accelerates sales cycles by allowing prospects to self-educate on-demand.
- ⚠️ User interface can sometimes feel a bit “wonky” for certain tasks.
- ⚠️ Initial setup of demo boards might require a fair amount of “pre-work”.
- ⚠️ Some users desire quicker video insertion without a board-driven format.
You’ll appreciate how these Consensus features work together to create a comprehensive Product Experience Platform that supports your entire revenue funnel.
Consensus Pricing
What will your business actually pay?
Consensus pricing operates on a custom, value-based model, meaning you’ll need a demo to get specific costs, ensuring pricing is tailored to your unique organizational needs.
Cost Breakdown
- Base Platform: Custom quote, believed to start around $6,000 per year
- User Licenses: Depends on number of user roles; discounts for multi-year terms
- Implementation: Typically waived fees
- Integrations: Varies by complexity, fees often waived for add-ons
- Key Factors: Number of user roles, organizational scale, specific modules, usage intensity
1. Pricing Model & Cost Factors
Understanding the investment.
Consensus uses a subscription-based SaaS model where your cost is value-based, scaling with your organization’s size and specific feature requirements. Your pricing is tailored to user roles and purchased licenses, and costs can range significantly depending on the depth of features you need.
From my cost analysis, this means your budget gets a custom fit, avoiding generic, oversized plans that don’t match your actual usage.
- 🎯 Bonus Resource: Speaking of shortening sales cycles, my guide on lead nurturing software can help cut drop-off.
2. Value Assessment & ROI
Is the investment worthwhile?
Consensus focuses on automating sales demos, a bottleneck for many B2B sales teams. What I found impressive is how the platform’s features, like Demolytics, directly contribute to faster sales cycles and better buyer insights, leading to tangible ROI by freeing up presales resources.
This helps you connect the software’s cost directly to improved sales efficiency and revenue growth, making your budget work harder.
3. Budget Planning & Implementation
Practical budgeting guidance.
While specific Consensus pricing requires a quote, budget-wise, you should factor in the range from mid-thousands for smaller teams up to $100,000+ annually for large enterprises. What stands out is that Consensus often waives implementation fees, which can be a significant cost saving for your finance team.
So for your business, planning for annual subscription costs based on your team’s size and feature needs is crucial for an accurate budget.
My Take: Consensus pricing strategy focuses on delivering tailored value, making it ideal for B2B sales organizations that need a scalable demo automation platform without rigid, one-size-fits-all packages.
The overall Consensus pricing reflects customized value that aligns with your specific needs.
Consensus Reviews
What do real customers actually think?
This customer reviews section analyzes real user feedback and experiences with Consensus, helping you understand what actual customers think about the software. My analysis is based on numerous Consensus reviews.
- 🎯 Bonus Resource: If you’re optimizing your sales process, my article on best buy now pay later tools covers effective strategies.
1. Overall User Satisfaction
Users seem highly satisfied.
From my review analysis, Consensus maintains strong overall satisfaction ratings, notably as the #1 demo automation platform on G2. What impressed me about user feedback is how many highlight its impact on sales revenue and pipeline, indicating tangible ROI for customers.
This suggests you can expect significant improvements in sales efficiency and buyer engagement.
2. Common Praise Points
The personalized content creation truly shines.
Users consistently love the ability to quickly share personalized pre-recorded or customized video content, reducing “multi-meeting-mayhem.” From customer feedback, the Demolytics® feature provides invaluable buyer intent data, helping sales teams qualify leads and tailor follow-ups effectively.
This means you can streamline your demo process and gain deeper insights into prospect interests.
3. Frequent Complaints
Minor UI quirks appear occasionally.
While overwhelmingly positive, some Consensus reviews mention the user interface being “a little wonky” at times. What stands out in feedback is how some wish for quicker video insertion into emails without requiring a board-driven format, indicating a desire for even greater efficiency.
These issues appear to be minor irritations rather than significant deal-breakers for most users.
What Customers Say
- Positive: “Consensus has quickly accelerated our sales revenue with millions of dollars of pipeline impacted.” (Keith Tanaka, Global Sales Leader, Lucid)
- Constructive: “The process of sending a video and tracking engagement requires a lot of pre-work if not already configured.”
- Bottom Line: “It is second to none when it comes to demo automation.” (Ronan Kerouedan, Senior Vice President, Global Value and Solutions Consulting, Coupa)
The overall Consensus reviews reflect genuine user satisfaction with practical benefits, despite minor interface feedback.
Best Consensus Alternatives
Struggling to find your perfect demo platform?
The best Consensus alternatives offer various strengths, each catering to different business needs, budgets, and operational priorities for your sales and marketing efforts.
1. Storylane
Prioritizing quick, intuitive demo creation?
Storylane excels for businesses needing a very easy-to-use platform for building self-guided product tours, especially if you’re a startup or have a tighter budget. From my competitive analysis, Storylane offers an intuitive and beginner-friendly experience for rapid demo creation, proving more budget-friendly than Consensus.
Choose Storylane if a low-cost, quick-start, and highly intuitive demo builder is your main priority.
2. Navattic
Seeking easy interactive product tours via cloning?
Navattic is ideal if your primary goal is quickly building interactive product tours by cloning your application, valuing simplicity and a highly intuitive interface. What I found comparing options is that Navattic provides a highly user-friendly cloning interface, appealing especially to marketing teams or those needing a free plan alternative.
Consider this alternative when cloning your app for fast interactive tours and ease of use are key.
3. Vidyard
Need broad video hosting and personalized messaging?
Vidyard makes more sense if your core requirement is robust video hosting and the ability to create and send personalized video messages for sales and marketing at scale. Alternative-wise, Vidyard excels in comprehensive video content management for diverse communication needs, going beyond just product demos.
Choose Vidyard when general video creation and hosting for sales/marketing are more critical than demo automation.
4. Walnut
Demanding highly customized, visually rich demos?
Walnut is a strong contender when your priority is creating highly customized and visually engaging interactive product demos that can be easily tailored for specific prospects. From my analysis, Walnut focuses on deeply customized, interactive demos, providing a strong visual presentation that can outshine simpler demo tools.
Consider Walnut if precise customization and a compelling visual presentation are paramount for your interactive demos.
- 🎯 Bonus Resource: If you’re also looking into other specialized software, my article on best higher education software covers transformation strategies.
Quick Decision Guide
- Choose Consensus: Comprehensive product experience platform with deep analytics
- Choose Storylane: Budget-friendly with very intuitive, quick demo creation
- Choose Navattic: Easy interactive tours by cloning, great for marketing
- Choose Vidyard: Robust video hosting for all sales/marketing needs
- Choose Walnut: Highly customized and visually engaging interactive demos
The best Consensus alternatives depend on your specific use cases and budget considerations rather than just feature lists.
Consensus Setup
Concerned about implementation complexity?
This Consensus review reveals that deploying the platform is generally straightforward, focusing on content organization and integration. I’ll help you set realistic expectations for your Consensus setup.
1. Setup Complexity & Timeline
Is Consensus setup difficult?
Setting up Consensus primarily involves organizing your existing video content into a structured Demo Library with clear categories and naming conventions. What I found about deployment is that the average setup time is reported to be around two months, which is quite efficient for a specialized sales enablement tool.
You’ll need to plan for content preparation and internal alignment on your demo strategy.
2. Technical Requirements & Integration
What about your existing tech stack?
Consensus is designed for integration with your current sales and marketing tools, focusing on connecting with various systems and handling data securely. From my implementation analysis, Consensus offers curated integrations that work where you work, reducing the need for extensive custom development for common platforms.
Your IT team will need to coordinate data flow and API connections for existing CRM or marketing automation systems.
- 🎯 Bonus Resource: If your IT team is also focused on skill enhancement, my article on technical skills development software provides valuable insights.
3. Training & Change Management
Will your team actually use it?
Consensus is considered user-friendly with a manageable learning curve, especially given the significant benefits it provides to sales and marketing teams. From my analysis, successful user adoption hinges on showcasing the immediate value in saving time and personalizing outreach, encouraging swift buy-in.
Invest in initial training sessions and highlight how Consensus directly improves individual team members’ daily workflows and sales results.
4. Support & Success Factors
What support can you expect?
Consensus offers highly-regarded support, with users consistently praising quick response times and ongoing product updates. What I found about deployment is that proactive engagement with their support team accelerates your success, ensuring any setup queries are resolved promptly.
Plan to leverage their comprehensive knowledge base and responsive support channels for a smooth and efficient implementation.
Implementation Checklist
- Timeline: ~2 months for core content organization and setup
- Team Size: Content owners, sales ops, and IT for integrations
- Budget: Primarily internal staff time; minimal beyond software cost
- Technical: Integration with CRM/MAP, video content preparation
- Success Factor: Clear demo library structure and content strategy
Overall, your Consensus setup will be successful with clear content strategy and proactive integration planning, leading to faster sales cycles.
Bottom Line
Is Consensus the right choice for your sales team?
This Consensus review provides a definitive assessment of its fit, highlighting who benefits most from its features and where its limitations lie.
1. Who This Works Best For
Mid-market and enterprise B2B sales teams.
Consensus excels for organizations with complex products, long sales cycles, and multiple stakeholders involved in the buying process. What I found about target users is that scaling presales efforts without adding headcount makes this software ideal for growing revenue teams and large sales organizations.
You’ll succeed if you require deep buyer insights and want to automate repetitive demo tasks to free up valuable sales engineering time.
2. Overall Strengths
Unmatched demo automation and buyer insights.
The software delivers highly personalized, on-demand product experiences and comprehensive Demolytics, providing unparalleled insights into buyer engagement and hidden stakeholders. From my comprehensive analysis, its ability to shorten sales cycles dramatically stands out as a core strength, increasing close rates and deal sizes for users.
These strengths translate directly into improved sales efficiency and a more data-driven approach to your entire sales process.
- 🎯 Bonus Resource: Speaking of boosting engagement, my guide on best interactive teaching software can help improve student involvement.
3. Key Limitations
Pricing transparency is a notable concern.
While powerful, Consensus does not publicly list its pricing, which suggests it can be a significant investment, especially for smaller businesses. Based on this review, the initial setup requires dedicated pre-work if not already configured, which some users found time-consuming before realizing full benefits.
I’d say these limitations are manageable if you’re a mid-market or enterprise company with a budget that aligns with a premium solution.
4. Final Recommendation
Consensus comes highly recommended for specific businesses.
You should choose this software if your B2B organization seeks to transform its sales demos, accelerate pipeline, and gain deep buyer behavior insights. From my analysis, your business will thrive with this solution if scaling presales efficiency and shortening sales cycles are top priorities for your revenue teams.
My confidence level is high for mid-market and enterprise B2B companies seeking a robust product experience platform.
Bottom Line
- Verdict: Recommended for mid-market and enterprise B2B sales
- Best For: B2B sales, presales, marketing, and customer success teams
- Business Size: Mid-market to enterprise-level organizations with complex sales
- Biggest Strength: Intelligent demo automation and comprehensive buyer analytics
- Main Concern: Non-transparent pricing and potential investment size
- Next Step: Request a demo to evaluate fit and get personalized pricing
This Consensus review shows strong value for mid-market and enterprise B2B teams, while emphasizing the importance of evaluating its robust capabilities against your specific budget and sales process.