eviivo Review: Overview, Features, Pricing & Alternatives in 2025

Juggling multiple bookings shouldn’t drain your sanity.

If you’re running an independent hotel or vacation rental, choosing software that actually simplifies your property management is stressful and full of risks.

The reality is, manual processes eat up hours every day and mistakes like double bookings or failed payments can cost you both money and reputation.

eviivo aims to change that with an integrated suite that pulls together everything—bookings, payments, OTA channels, and guest communication—into one streamlined platform with genuinely useful automation.

In this review, I’ll show you how eviivo helps you manage more, with less effort so you can focus on delivering better guest experiences, not battling spreadsheets.

You’ll find a detailed eviivo review covering the Suite’s must-have features, current pricing, hands-on user experience, and why I think it stands apart from big names like Guesty or Little Hotelier.

You’ll leave knowing the features you need to confidently choose the right system for your property.

Let’s dive into the analysis.

eviivo Overview

eviivo is a UK-based company that’s been around since 2003. From their London headquarters, their clear mission is empowering independent accommodation owners with a single, integrated platform.

Their sweet spot is serving independent hotels, B&Bs, and vacation rentals that are often ignored by overly complex, enterprise-grade systems. They really seem to understand the unique operational challenges that you face.

I noticed their recent expansion of PayPal integration, a smart move showing a clear focus on guest payment flexibility. We’ll explore the impact of such updates through this eviivo review.

Unlike competitors where you might pay extra for critical tools like a channel manager, eviivo positions its suite as a truly unified solution, aiming to provide more control without hidden costs.

They work with thousands of independent properties across the globe, powering everything from traditional guesthouses and boutique hotels to the unique vacation rentals you see on major booking sites.

From my analysis, their strategic priority is giving your business a powerful, unified toolset to compete effectively against larger chains, helping you simplify technology while maximizing direct, commission-free bookings.

Now let’s examine their core capabilities.

eviivo Features

Still struggling with disconnected property management tools?

eviivo features are an integrated solution designed to streamline various aspects of property management for independent accommodation providers. Here are the five main eviivo features that empower hosts like you.

1. Property Manager

Is managing bookings and guests still a manual nightmare?

Dealing with scattered information and endless paperwork can consume your valuable time. This often leads to frustrating mistakes and missed details.

The Property Manager provides a centralized system to handle bookings, guests, payments, and taxes from one intuitive interface. From my testing, the instant booking confirmations and contactless options really stand out, making check-ins smoother. This feature helps you quickly update availability and modify details in bulk, cutting down administrative work.

This means you can spend less time on tedious tasks and more time focusing on providing excellent guest experiences.

2. Channel Manager

Tired of overbookings and juggling multiple booking sites?

Manually updating rates and availability across different platforms is a huge headache. This often results in costly double bookings or missed revenue opportunities.

eviivo’s Channel Manager offers real-time synchronization of rates and availability across major OTAs like Airbnb and Booking.com. What I found impressive is how it prevents overbookings automatically, maximizing your online visibility without constant monitoring. This feature ensures your listings are consistent everywhere.

The result is you could expand your reach significantly and fill more rooms without the fear of frustrating errors.

3. Website Manager & Booking Engine

Paying high commissions for every single booking?

Relying solely on third-party platforms for bookings eats into your profits. You might also struggle to establish your own brand identity.

This feature lets you create a commission-free, mobile-responsive website with an integrated booking engine. This is where eviivo shines, allowing guests to book directly from your site, and you can even sell extras during checkout. This feature helps you reduce your reliance on expensive commissions.

So you can finally boost your direct bookings, increase your revenue, and fully control your brand’s online presence.

4. Payment Manager

Is collecting and tracking payments still a slow, insecure process?

Managing various payment methods and ensuring security can be a major source of stress. This can lead to delays in cash flow and administrative burdens.

The Payment Manager streamlines secure payment collection, supporting options like credit cards, Apple Pay, and “Buy Now Pay Later.” From my evaluation, the automated deposits and invoice generation significantly improve cash flow and security. This feature centralizes all transactions in one dashboard.

This means you could ensure faster, more secure payments, improving your financial management with less effort.

5. Guest Manager & Communication

Struggling to keep up with guest messages across platforms?

Handling guest inquiries manually from various channels can be overwhelming. This often leads to delayed responses and a less-than-ideal guest experience.

eviivo’s Guest Manager automates communication with personalized confirmations, welcome, and thank you emails. What I love about this approach is the AI-powered unified inbox, which consolidates messages from OTAs, email, WhatsApp, and SMS. This feature helps you respond instantly and maintain consistent guest communication.

The result is you can elevate your guest experience, build stronger relationships, and drastically reduce your staff’s communication workload.

You’ll appreciate how these eviivo features work together as a complete property management ecosystem, simplifying operations from booking to guest communication.

eviivo Pricing

Sticker shock for new software?

eviivo pricing is structured with transparent tiers, making it easier to understand your investment upfront and align with your property management needs.

Plan	Price & Features
eviivo connect	Starts at $30 per month • Property Manager • Website Manager • Channel Manager
eviivo suite	Starts at $35 per month • All eviivo connect features • Payment Manager
eviivo everything	Starts at $57 per month • All eviivo suite features • Guest Manager • Performance Manager • Promo Manager • Owner Manager
Single Property	Starts at £35 per month • Free mobile app • Management tools • 14-day free trial
Multi-Property	Starts at £95 per month • Management tools • Extended 30-day free trial

1. Value Assessment

Solid value for your budget.

From my cost analysis, eviivo’s pricing tiers clearly outline features, so you know exactly what you’re getting. What impressed me is how the pricing scales based on your property needs, from single units to multi-property portfolios, rather than charging you for unused features.

This means your budget aligns directly with your operational size, avoiding unnecessary overhead expenses.

2. Trial/Demo Options

Try before you buy.

eviivo offers a 14-day free trial for single properties and an extended 30-day free trial for multi-property plans. What I found valuable is that these trials allow you to test core features like the Property Manager and Channel Manager to see how they fit your workflow.

This lets you evaluate the platform’s suitability without committing to full pricing, reducing your investment risk.

3. Plan Comparison

Choose your perfect fit.

The eviivo connect plan is great for core management, while eviivo suite adds essential payment handling. What stands out is how eviivo everything offers a truly comprehensive solution for robust management and guest engagement. There’s also a $0.50 processing fee per confirmed booking to consider.

This helps you match pricing to actual usage requirements, ensuring you get the right features for your specific property type.

My Take: eviivo’s pricing strategy offers clear tiers and competitive rates, making it a strong choice for independent property owners seeking predictable costs and comprehensive features.

The overall eviivo pricing reflects transparent, scalable value for independent properties.

eviivo Reviews

What do real customers actually think?

This eviivo reviews section analyzes balanced insights into real customer experiences with the software.

1. Overall User Satisfaction

Users seem generally satisfied.

From my review analysis, eviivo maintains high satisfaction, particularly among independent accommodation providers. What I found in user feedback is how its comprehensive suite significantly simplifies daily operations, often leading to more time for guest interaction, which users consistently value.

This means you can expect a generally positive and efficient experience with the platform.

2. Common Praise Points

Users consistently praise its ease of use.

Many customers highlight eviivo Suite’s user-friendly interface, especially the mobile app, for quick task completion. What stands out in customer feedback is how the intuitive design leads to improved efficiency, allowing property owners to dedicate more attention to their guests rather than administrative tasks.

This indicates you’ll likely find the system straightforward and a genuine time-saver.

3. Frequent Complaints

No significant common complaints emerged.

Review-wise, negative feedback is surprisingly rare, with most users expressing high satisfaction. What stands out is how users appreciate the responsive customer support, which quickly resolves any issues that arise, preventing them from escalating into widespread frustrations.

This suggests you can expect a smooth experience with effective issue resolution.

The overall eviivo reviews reflect strong user satisfaction with practical benefits in efficiency and direct bookings.

Best eviivo Alternatives

Which eviivo alternative is right for you?

The best eviivo alternatives offer diverse solutions, each uniquely suited for specific business sizes, operational needs and budget considerations you might have.

1. Cloudbeds

Managing a larger hotel group or enterprise?

Cloudbeds is often more scalable for larger enterprises with extensive marketplace integrations, making it a strong alternative if your business is growing beyond independent accommodations. What I found comparing options is that Cloudbeds offers superior scalability for larger properties, though its pricing starts higher than eviivo’s.

Choose Cloudbeds when you need extensive integrations and manage a larger, growing hotel business.

2. Little Hotelier

Seeking simplicity and affordability for a small property?

Little Hotelier focuses on ease of use and cost-effectiveness, ideal if you run a small B&B or guesthouse with straightforward booking requirements. From my competitive analysis, Little Hotelier offers excellent simplicity for basic needs, though it may lack the broader feature set of eviivo.

Consider this alternative if you prioritize simplicity and a lower price point for a smaller accommodation.

3. Mews

Prioritizing highly integrated, simplified operations?

Mews provides a robust hospitality cloud with a strong emphasis on streamlining operations, making it suitable if you seek a deeply integrated platform. Alternative-wise, Mews focuses on a highly integrated operational platform, though you might find yourself paying extra for a channel manager.

Choose Mews for extensive features and a strong focus on simplifying your property’s daily operations.

4. Hostaway

Primarily focused on advanced vacation rental management?

Hostaway excels in deeper channel integrations and advanced solutions tailored specifically for vacation rental property managers. If you manage multiple vacation rentals, Hostaway provides advanced channel management for rentals, offering more specialized features than eviivo’s broader approach.

Choose Hostaway if your primary business is vacation rentals and requires highly specialized, advanced capabilities.

The best eviivo alternatives depend on your property type, business size, and specific needs rather than just feature lists.

eviivo Setup

What does eviivo implementation really involve?

In this eviivo review, I’ll walk you through the practical aspects of its deployment process and what you can realistically expect during setup.

1. Setup Complexity & Timeline

Expect a straightforward onboarding.

eviivo’s setup complexity is relatively low, with users often impressed by how quickly they begin receiving bookings after completing the onboarding process. From my implementation analysis, the system is user-friendly, contributing to a smoother setup that avoids lengthy deployment timelines.

You should plan for a few days to weeks for initial setup and to familiarize yourself with the platform.

2. Technical Requirements & Integration

Minimal technical hurdles await.

eviivo Suite is a cloud-based platform, accessible on various devices like Windows, Mac, Android, and iOS, requiring only standard internet access. What I found about deployment is that it’s mobile-responsive, allowing management on the go without needing complex server setups or dedicated IT infrastructure.

You’ll need basic devices and internet connectivity, but no major hardware investments or complex network configurations are typically required.

3. Training & Change Management

User adoption is well-supported.

eviivo provides free training, live-interactive sessions, and an “eviivo University” to help you and your team get comfortable with the system. From my analysis, the comprehensive resources streamline the learning curve, ensuring smooth adoption and reducing potential resistance to new workflows.

You should encourage your team to utilize these training resources to maximize their comfort and efficiency with the platform.

4. Support & Success Factors

Expect consistent, helpful vendor support.

eviivo offers robust support seven days a week via live chat, web, and phone, plus a 24/7 AI-powered assistant for immediate queries. What I found about deployment is that their staff are consistently praised for being helpful and responsive, quickly resolving any issues that arise during or after setup.

You should leverage their responsive support and ongoing training to ensure a smooth transition and maximize your system’s potential.

The overall eviivo setup is designed for quick and user-friendly deployment, making it accessible for independent accommodations looking to go live efficiently.

Bottom Line

Is eviivo the right choice for your business?

My eviivo review shows a robust solution for independent accommodation providers, simplifying operations, boosting direct bookings, and enhancing guest experiences for optimal growth.

1. Who This Works Best For

Independent accommodation owners seeking an all-in-one solution.

eviivo excels for property owners, hoteliers, and hosts managing independent establishments, from B&Bs to unique rentals. What I found about target users is that it’s ideal for simplifying multi-channel bookings and reducing administrative burden.

You’ll succeed if you value a user-friendly system, deep OTA integrations, and commission-free direct bookings to maximize your revenue.

2. Overall Strengths

Unmatched channel integrations and direct booking capabilities.

The software succeeds by offering deep channel integrations, a robust direct booking engine, and integrated payment processing, including enhanced PayPal options. From my comprehensive analysis, the intuitive mobile app significantly streamlines daily tasks, allowing more time for guest interaction and less on administration.

These strengths will translate into increased efficiency, higher direct bookings, and improved overall revenue for your independent property.

3. Key Limitations

Less suitable for large enterprise hotel chains.

While comprehensive for its target market, eviivo might not fully meet the complex operational demands or extensive third-party integration needs of very large hotel groups. Based on this review, enterprises require broader integration ecosystems than eviivo currently provides for highly specialized functions.

I’d say these limitations are significant for large operations but manageable trade-offs for the small to mid-sized businesses eviivo targets.

4. Final Recommendation

eviivo earns a strong recommendation for its niche.

You should choose this software if you’re an independent property owner aiming to simplify management, maximize online visibility, and enhance guest satisfaction. From my analysis, your business will thrive with its user-friendly interface and responsive customer support, making daily operations effortless and efficient.

My confidence level is high for independent property owners seeking an all-in-one, efficient, and reliable management system.

This eviivo review shows clear value for independent accommodation providers, highlighting its strengths in streamlining operations and boosting revenue.