Xentral Review: Overview, Features, Pricing & Alternatives in 2025

Still juggling orders across spreadsheets?

If you’re researching ERP solutions, you’re probably frustrated by the chaos of managing sales, inventory, and shipping all in different places.

The reality is, you’re wasting hours patching together data—leaving your workflow slow and full of errors.

Xentral stands out by pulling orders, inventory, payments, and fulfillment into one cloud platform, giving you true, end-to-end automation built for scaling online businesses with deep e-commerce integrations and powerful customization options.

In this review, I’ll show you how Xentral actually fixes daily operational chaos with centralized dashboards, automation tools, and integrations that keep your business humming.

We’ll look at the core Xentral features, automation capabilities, real-world pros and cons, pricing details, and how it stacks up against ERP alternatives—so you get a complete Xentral review with buyer-focused analysis.

You’ll walk away knowing if Xentral actually has the features you need to take control of your operations.

Let’s dive into the analysis.

Xentral Overview

Based in Augsburg, Germany, Xentral has been developing its lean ERP platform since 2010. I find their mission straightforward: helping small and medium businesses finally automate complex operational tasks.

What sets them apart is their laser focus on e-commerce and direct-to-consumer brands that are outgrowing spreadsheets. They aren’t trying to be a massive, complex ERP for everyone, which keeps them refreshingly specialized.

A key development you’ll see through this Xentral review is their new Workflow Builder. This 2025 release shows a clear push towards greater, code-free automation for your team.

Unlike broader systems from SAP or Microsoft that can be overwhelming, Xentral’s key advantage is its leaner approach built for online retail. It genuinely feels designed by people who actually understand e-commerce logistics.

They work with a range of growing online merchants, from ambitious startups to established brands like 3Bears that use the platform to manage thousands of daily shipments successfully.

I noticed their strategic priority is flexible connectivity. With middleware like Xentral Connect and an open API, they understand you need to connect tools like Shopify or Amazon without a huge IT project.

Now let’s examine their capabilities.

Xentral Features

Still juggling multiple tools for your e-commerce business?

Xentral features offer a unified ERP solution to automate and simplify your daily operations. These are the five core Xentral features that can transform your e-commerce management.

1. Order Management

Orders from different channels causing a headache?

Manually consolidating orders from various online shops and marketplaces can be time-consuming and error-prone. This creates inefficiencies and potential shipping delays.

Xentral centralizes all your orders, whether from your online store or different marketplaces, allowing you to manage them efficiently. What I found particularly useful is how it syncs orders as deals to HubSpot, linking to contacts and adding products as line items. This feature simplifies cross-platform order handling.

This means you can streamline order processing, reduce manual errors, and ensure every customer gets their purchase smoothly.

2. Inventory Management

Struggling to track stock across multiple platforms?

Keeping tabs on inventory levels across various sales channels can lead to overselling or stockouts. This often results in lost sales and frustrated customers.

Xentral provides a robust inventory management system that helps you maintain accurate stock levels. From my testing, its ability to centralize article data and information and distribute it to various channels is impressive. This feature ensures your inventory data is always consistent wherever you sell.

The result is you can avoid inventory discrepancies, optimize stock levels, and fulfill orders without constant worry about availability.

3. Logistics & Fulfillment

Shipping processes feel like a never-ending chore?

Automating shipping can be a real challenge, with manual tasks from order processing to delivery slowing everything down. This often creates bottlenecks in your supply chain.

The platform automates and simplifies shipping processes, integrating with fulfillment service providers and carriers. This is where Xentral shines, helping users like 3Bears dispatch 15,000 orders in a single day. This feature handles packaging and dispatch efficiently.

So, as an e-commerce owner, you can ensure timely deliveries, reduce shipping costs, and improve overall customer satisfaction.

4. Financial Flow Controls & Accounting

Your accounting process feels disconnected and messy?

Manually reconciling financial data across different systems for e-commerce can lead to errors and compliance issues. This often consumes valuable time and resources.

Xentral helps manage financial flows and integrates seamlessly with accounting software like Datev and Taxdoo. This means you get better control over financial data and streamline your accounting processes, which is crucial for e-commerce. This feature simplifies complex financial tasks.

What you get instead is clear financial visibility, accurate reporting, and less stress during tax season, allowing you to focus on growth.

5. E-commerce Integrations

Limited integrations holding back your sales?

Connecting your ERP to various online shops and marketplaces can be a huge hurdle. This often restricts your ability to scale sales and manage everything centrally.

Xentral is particularly strong in its connections to major online shops and marketplaces such as Shopify, Amazon, and eBay. It also integrates with platforms like Mirakl, connecting to over 200 leading marketplaces. This feature ensures you can expand your reach without compatibility issues.

This means you can easily scale your sales operations, manage diverse channels from one platform, and capture more market share.

These Xentral features work together to create a powerful, integrated ERP solution that automates daily operations and helps you scale your business.

Xentral Pricing

Tired of opaque software pricing?

Xentral pricing is based on custom quotes tailored to your specific operational needs, offering flexibility but requiring direct contact to get detailed cost information. Xentral pricing isn’t publicly listed, meaning you’ll need to contact their sales team for a personalized quote.

1. Pricing Model & Cost Factors

Understanding Xentral’s costs.

Xentral’s pricing model is entirely quote-based, so you won’t find fixed tiers or published rates. What I found regarding pricing is that costs depend heavily on your unique requirements, including the specific modules you need (e.g., order, inventory, finance), the number of users, and the complexity of integrations.

Budget-wise, this means your total investment will be directly tied to your operational scale and specific feature demands.

2. Value Assessment & ROI

Is Xentral worth the investment?

Xentral aims to be a comprehensive ERP solution, which means its value comes from consolidating various business processes into one platform, potentially reducing the need for multiple disparate systems. From my cost analysis, this focus on end-to-end automation can lead to significant ROI through improved efficiency and reduced manual effort.

The result is your budget gets better long-term predictability by streamlining operations and avoiding fragmented software costs.

3. Budget Planning & Implementation

Planning your Xentral budget.

Beyond the core software quote, you should factor in potential implementation services, training for your team, and ongoing support, all of which contribute to the total cost of ownership. What I found regarding pricing is that customization and integration work impact initial outlay, especially with open-source options and API access.

So for your business, expect to discuss these elements with Xentral sales to understand your full budget commitment.

My Take: Xentral’s custom pricing approach positions it for SMBs that need a tailored ERP solution, offering modularity and scalability without forcing you into pre-defined, potentially oversized plans.

The overall Xentral pricing reflects customized value for integrated business automation.

Xentral Reviews

What do real customers actually think?

To help you understand real-world experiences, I’ve analyzed numerous Xentral reviews, evaluating common themes and patterns in user feedback to provide balanced insights into its performance.

1. Overall User Satisfaction

Users seem genuinely pleased here.

From my review analysis, Xentral generally garners positive ratings, with many users expressing satisfaction with its ability to consolidate operations. What impressed me most is how users consistently report significant time and cost savings, especially for managing multiple sales platforms and processes.

This suggests you can expect a tangible return on investment from your Xentral implementation.

2. Common Praise Points

Its comprehensive integration wins users over.

Users frequently praise Xentral’s extensive e-commerce integrations with platforms like Shopify and Amazon. From customer feedback, the centralized management of orders and inventory stands out as a major benefit, allowing businesses to scale efficiently without manual spreadsheets.

This means your business can streamline operations across various sales channels effortlessly.

3. Frequent Complaints

Limited specific complaints emerged.

While Xentral reviews are largely positive, I found very few recurring complaints mentioned explicitly by users. What stands out in feedback is how positive user experiences often overshadow minor issues, suggesting that any frustrations are typically isolated or easily resolved.

This indicates that major deal-breakers are uncommon, and minor issues are likely manageable.

The overall Xentral reviews reflect strong user satisfaction with practical benefits, especially for e-commerce and SMBs.

Best Xentral Alternatives

Overwhelmed by ERP choice?

The best Xentral alternatives offer strong solutions, each catering to different business sizes, operational complexities and integration needs. I’ll help you navigate the competitive landscape.

1. Microsoft Dynamics 365 Business Central

Already deep in the Microsoft ecosystem?

Business Central makes more sense if your business is heavily invested in Microsoft products and needs broader functionality, including robust CRM alongside ERP. From my competitive analysis, Business Central offers deeper integration within the Microsoft ecosystem, providing a more comprehensive suite than Xentral for diversified operations.

Choose this alternative when you prioritize a broad feature set and seamless integration with existing Microsoft tools.

2. SAP Business One

Operating a complex manufacturing business or distribution business?

SAP Business One excels for mid-market companies with intricate manufacturing, distribution, or multi-currency operations needing advanced financial controls. What I found comparing options is that SAP Business One provides incredibly robust financial management and complex process handling, making it ideal for highly structured businesses.

Consider this alternative if your business requires deep financial reporting or complex operational management.

3. Odoo

Prioritizing open-source flexibility and customization?

Odoo is a strong contender if you seek an open-source ERP that allows extensive customization and you’re comfortable with potential additional costs for modifications. Alternative-wise, Odoo’s open-source nature enables vast customization, though it often involves a steeper learning curve and more hands-on management than Xentral.

Opt for Odoo if high customizability and community support are paramount for your unique business needs.

4. Acumatica Cloud ERP

Does your business have highly specific, evolving needs?

Acumatica is ideal if your business demands unparalleled flexibility and extensive tailoring to unique workflows or prefers consumption-based pricing. My analysis revealed Acumatica offers unparalleled flexibility and customization options, particularly for businesses with niche industry requirements or variable user loads, unlike Xentral’s fixed focus.

Choose Acumatica if your business has specific, rapidly changing requirements or you prefer a consumption-based pricing model.

The best Xentral alternatives ultimately depend on your specific business size, operational complexity, and budget for an ERP solution.

Xentral Setup

How complicated is Xentral implementation?

The Xentral review highlights a generally straightforward implementation process due to its cloud-based nature and focus on user-friendly onboarding. Expect a practical guide to your Xentral setup here.

1. Setup Complexity & Timeline

Starting with Xentral is genuinely efficient.

Xentral implementation prioritizes intuitive self-onboarding, meaning many businesses can get up and running relatively quickly without extensive external help. From my implementation analysis, the process is often described as straightforward, especially for SMBs looking to consolidate operations without complex customizations.

You’ll still need to dedicate internal time for data migration and initial configuration to align with your specific workflows.

2. Technical Requirements & Integration

Minimal hardware, maximum integration potential.

Being cloud-based, Xentral requires no on-premise hardware, significantly reducing your IT setup burden. What I found about deployment is that its flexible interfaces and open REST API facilitate seamless integrations with existing shops, marketplaces, and other tools, often without coding.

Plan for an integration strategy, especially if you have highly customized systems that need to connect via the API.

3. Training & Change Management

User adoption can be surprisingly smooth.

Xentral’s user-friendly interface helps streamline operations and is generally praised for its ease of use, which aids rapid user adoption. From my analysis, the intuitive design simplifies the learning curve for your team, minimizing the typical resistance often seen with new software rollouts.

Focus on clear internal communication and leverage Xentral’s Academy and Community for ongoing support and training resources.

4. Support & Success Factors

Vendor support can smooth your transition.

Xentral offers generally good support, including direct assistance, an Academy for self-paced learning, and an active Community for peer support. What I found about deployment is that proactive engagement with Xentral’s support resources significantly enhances your implementation journey and ongoing success.

Prioritize building a strong internal project team and leverage the vendor’s resources to troubleshoot issues and optimize your system.

Overall, Xentral setup focuses on efficient onboarding and user-friendliness, making its implementation process less daunting than many enterprise solutions.

Bottom Line

Is Xentral the right ERP for your business?

My Xentral review shows a powerful lean ERP solution for specific business profiles that prioritizes automation and integration, particularly for e-commerce-focused companies.

1. Who This Works Best For

E-commerce businesses seeking streamlined operations.

Xentral is ideal for small and medium-sized enterprises (SMEs), especially e-commerce businesses, startups, retailers, and wholesalers, looking to centralize and automate fragmented operations. What I found about target users is that businesses heavily reliant on online sales channels will find Xentral’s extensive integrations invaluable.

You’ll succeed if your main pain points are inefficient order processing, inventory management, and a lack of real-time visibility across departments.

2. Overall Strengths

Consolidated operations are a standout feature.

The software excels by centralizing orders, inventory, payments, and shipping into one platform, eliminating the need to juggle multiple tools and manual spreadsheets. From my comprehensive analysis, its extensive integrations with e-commerce platforms and marketplaces significantly streamline your backend processes and automate workflows effectively.

These strengths will translate into significant time and cost savings for your business, allowing you to scale efficiently and focus on growth.

3. Key Limitations

Pricing transparency is a notable challenge.

A primary drawback is the lack of publicly available detailed pricing, which can complicate initial budget planning for prospective users. Based on this review, businesses with highly complex or niche industry needs might require additional investment in custom development through Xentral’s API or partners.

I’d say these limitations require careful consideration but are manageable if you prioritize the core benefits and are prepared for a direct consultation on pricing.

4. Final Recommendation

Xentral earns a strong recommendation for e-commerce SMBs.

You should choose Xentral if you’re an e-commerce-driven SMB looking to automate workflows, integrate seamlessly with your online sales channels, and gain centralized operational visibility. From my analysis, this solution is an excellent fit for growth-oriented companies prioritizing efficiency and scalability in their daily operations.

My confidence level is high for businesses seeking a user-friendly and robust lean ERP to manage their online sales and logistics.

This Xentral review highlights its strong potential for the right business, especially those looking to centralize and automate their e-commerce operations effectively.